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5 stelle

Sofitel Singapore Sentosa Resort & Spa
4.1/5517 Recensioni

Sofitel Singapore Sentosa Resort & Spa

Sentosa Island Singapore|0.45km dal Palawan Beach
Check in time was 1500 and I arrive at 1415 . The queue was long at Sofitel Sentosa and it could be better if the queuing area is air conditioned . Only a small portion of around 3-4 people is in the air con area . Air ventilation should be provided for the one queuing outside . By the time it reaches me at the counter it was 1530hr . There were only 2 counter serving . The receptionist lady was very professional and told me that based on my connecting room , only 1 room will be ready shortly . And what happen was I am there going to celebrate my Fur baby 2nd birthday . My Fur baby 1st year birthday was celebrated here at Sofitel Sentosa too . Last year was amazing but this year was a total disappointment on the waiting time to check in Then waiting at the non air conditioned area , I finally got my KEYS 2 HOURS LATER including the QUEUE it’s was 3.5 HOURS !!!! I manage to get into the room only at 1745 hr . Been a frequent traveller and never in my life it’s the FIRST TIME waiting for SO LONG !!! Sofitel Sentosa needs to work on their Housekeeping which I believe it’s UNDERSTAFFS and spoil the entire experience . We CANCEL our swimming plans , check in to the room and head for Buffet dinner straight at KUI ZEEN . Receptionist Lady understand I was waiting very long and offer dining credits for my stay which I appreciate it . Also I order and paid SGD$140 for my pet which I am ok with it but when I got into the room , there was no pet bed inside with the goodie bag and it arrives only at 1800hr despite 3 calls to the reception as we were rushing to the buffet dinner Wasn’t exactly a good experience and am totally disappointed with the entire stay . Not even to say we can’t even request for late checkout based on the 3 hours lateness while paying the FULL PRICE !!! Like to see what Trip.Com can compensate a loyal customers and also Sofitel Sentosa for any further compensation for this experience for the family who have plan a long time and excited for this

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The Barracks Hotel Sentosa by Far East Hospitality
4.7/5159 Recensioni
Sentosa Island
I chose to book The Barracks Hotel Singapore as a staycation gift for my sister's wedding, and I'm happy to say that she had a pleasant overall experience during her stay. Accompanying her during check-in, I was pleasantly surprised when the hotel staff kindly offered refreshments to both my wife and me, even though we were simply there as companions. While I appreciated this gesture, after reading other reviews, I had hoped for a slightly more special treatment for my sister, especially since I had previously mentioned their celebration when making the reservation and even called to inform the hotel staff. Furthermore, I found the service personnel to be satisfactory, but they didn't strike me as the type who would go above and beyond as I had seen mentioned in other reviews. P/S: Using the photo my sis took for her complimentary cocktail & food!
Capella Singapore
4.7/5206 Recensioni
Sentosa Island
L'epidemia non esce da Singapore da due anni. Ho prenotato un itinerario di due giorni e una notte per questo compleanno. La stanza è molto popolare. Ho deciso di prenotare due giorni al mese in anticipo, ma era stato prenotato solo un giorno. Ero preoccupato che ci sarebbero state molte persone così popolari. Il risultato non è affatto. L'hotel dispone di un ampio spazio e non molte camere. È davvero un piacere fare una vacanza. È molto fresco e tranquillo. È come andare all'estero e i problemi si alleviano. Mangia cibo delizioso, bevi noci di cocco, bevi piccoli vini e guarda le stelle, guardando il mare, guardando il cielo, guardando le nuvole, pensando a dove giocare. Il ristorante occidentale dell'hotel è stato nominato e lodato. È stato molto buono e ho trascorso una notte molto buona. A causa di alcuni problemi minori, il nostro orario di check-in è stato ritardato, quindi abbiamo organizzato un late check-out molto intimamente. Penso che sia abbastanza buono. La colazione dell'hotel è ok, ma penso che vada bene andare da soli in un ristorante occidentale per ordinare la colazione, e il prezzo non è male. Spero di essere così felice ogni giorno. Un resort hotel in cui vale la pena soggiornare. 【Paesaggio balneare】 [Spa confortevole]
Sofitel Singapore Sentosa Resort & Spa
4.1/5517 Recensioni
Sentosa Island
Check in time was 1500 and I arrive at 1415 . The queue was long at Sofitel Sentosa and it could be better if the queuing area is air conditioned . Only a small portion of around 3-4 people is in the air con area . Air ventilation should be provided for the one queuing outside . By the time it reaches me at the counter it was 1530hr . There were only 2 counter serving . The receptionist lady was very professional and told me that based on my connecting room , only 1 room will be ready shortly . And what happen was I am there going to celebrate my Fur baby 2nd birthday . My Fur baby 1st year birthday was celebrated here at Sofitel Sentosa too . Last year was amazing but this year was a total disappointment on the waiting time to check in Then waiting at the non air conditioned area , I finally got my KEYS 2 HOURS LATER including the QUEUE it’s was 3.5 HOURS !!!! I manage to get into the room only at 1745 hr . Been a frequent traveller and never in my life it’s the FIRST TIME waiting for SO LONG !!! Sofitel Sentosa needs to work on their Housekeeping which I believe it’s UNDERSTAFFS and spoil the entire experience . We CANCEL our swimming plans , check in to the room and head for Buffet dinner straight at KUI ZEEN . Receptionist Lady understand I was waiting very long and offer dining credits for my stay which I appreciate it . Also I order and paid SGD$140 for my pet which I am ok with it but when I got into the room , there was no pet bed inside with the goodie bag and it arrives only at 1800hr despite 3 calls to the reception as we were rushing to the buffet dinner Wasn’t exactly a good experience and am totally disappointed with the entire stay . Not even to say we can’t even request for late checkout based on the 3 hours lateness while paying the FULL PRICE !!! Like to see what Trip.Com can compensate a loyal customers and also Sofitel Sentosa for any further compensation for this experience for the family who have plan a long time and excited for this
Amara Sanctuary Resort Sentosa
3.9/5590 Recensioni
Sentosa Island
Se ti aspetti di andare in un resort a 5 stelle, con pareti pulite, stanze prive di polvere, tavole ben tenute e area piscina, riduci le tue aspettative. Se entri con una mente aperta con il desiderio di provare le vibrazioni di Bali a Singapore, questo posto potrebbe essere quello. Kevin nell'area di sicurezza si è rivelato scortese in prima istanza, ma si è riscaldato dopo averci riconosciuto come ospiti lì. C'è anche un ingente deposito cauzionale di $ 300 che ti verrà restituito dopo il soggiorno. Altrimenti, nel complesso, è stata un'ottima esperienza. Il check-in e il check-out sono stati rapidi e senza intoppi. Ci hanno offerto due drink gratuiti rimborsabili al ristorante per festeggiare un compleanno al resort. L'orario di check-out è stato esteso a 1. E c'erano molti servizi e acqua forniti. L'autista con il passeggino era gentile. La camera andava bene per la somma pagata. Abbiamo apprezzato i suoni e il sole e 3 minuti a piedi dalla spiaggia. E torneremo per altro.
The Outpost Hotel Sentosa by Far East Hospitality (Adults Only)
4.5/5774 Recensioni
Sentosa Island
Took a grab from airport to hotel, there was confusion on the hotel entrance with the Village hotel entrance. You need to take lift to level 3 for the check in. The process was flawless with warm greetings from the staff. Upon check in you are entittled to select 5 goodies (snacks). The room was quite okay but do take note that the swimming pool at level 3 sharing with other hotel. For more privacy you can go to level 7 (however if there is event the pool will be close earlier and you need to use the level 3 swimming pool). Did not have the time to survey other facilities. Hotel located about 3mins walking distance to Beach train station and there is a nearby 7 eleven nextdoor. Overall, i enjoy my stay there.
Village Hotel Sentosa by Far East Hospitality
4.5/51591 Recensioni
Sentosa Island
A dicembre, abbiamo avuto la camera ”familiare” che era in realtà 2 camere connesse - ed era perfetto! Size della camera era perfetta per un breve soggiorno. Tutti i bagni di caffè e tè/zucchero e utensili (ambientalmente amichevole) erano situati fuori dalla stanza ma che’ ok. Il buffet per colazione aveva una bella miscela di cucina occidentale e asiatica, così i miei genitori potevano goderla anche.Le piscine erano enormi e noi amavamo le piscine nella prima. Sorridiamo a Shafiq per una grande comunicazione, per il mio soggiorno, e a Vero per un piacevole processo di check-in. In generale un hotel che ha standard elevati per il loro servizio, e in una grande posizione!

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