Hotel InterContinental a Shenzhen

We recently stayed at the InterContinental Shenzhen with our family—our 3-year-old daughter, 12-year-old son, my wife, and me—and we absolutely loved it! The hotel is wonderfully child-friendly, with activities that kept our kids delighted throughout. The pirate-themed swimming pool was a standout; our children didn’t want to leave! Our daughter especially adored the train that circles the swimming play area, adding a magical touch to their fun. The gym area is excellent, offering a great space for adults to unwind and stay active. The bar and restaurant exceeded our expectations, and breakfast was superb, featuring an impressive selection of both Chinese and Western dishes to suit every taste. A big thank you to @Dafne 达芙妮 for making our entire stay so special — her thoughtful service truly enhanced our experience. We have been returning to this hotel since our son was 2 years old, and thanks to Dafne, this visit was extra memorable. We are already looking forward to our next stay!

Era la prima volta che soggiornavamo all'Intercontinental. Molti ospiti hanno fatto il check-in, ma nel complesso è stato tutto abbastanza tranquillo. Abbiamo ottenuto un upgrade gratuito al Club Intercontinental. Ringrazio il personale della reception per la sua gentile disponibilità. Purtroppo, l'aria condizionata nella mia camera non era in condizioni normali e ho dovuto cambiarla. Il personale del Club è stato molto attento e disponibile in ogni momento. Hanno annotato chiaramente tutte le mie richieste e hanno fatto un ottimo lavoro. La vista sulla piscina a sfioro era incredibile e la spiaggia era bellissima. Hanno fatto in modo che il personale mantenesse pulita la spiaggia ogni giorno. È stato un soggiorno molto rilassante e lo consiglierò a tutti i miei amici.

I stayed at the Intercontinental Shenzhen WECC July 2025. The hotel is new, and the room was very well-appointed with a particularly thoughtful layout featuring separate toilet and bathroom areas, just like the one at Doungguan. I stayed in an executive room, but unfortunately, as I open the bathroom door, a sizable marble slab fell off, though I was luckily not hurt. I returned to the executive lounge to request a room change and the manager was very apologetic and quickly arranged another room with an upgrade. The manager also offered fruit platters for our rooms and a late checkout as a gesture of goodwill. I wasn't really dying for fruit platters in the rooms since I could have as many as I wanted in the executive lounge but sadly that turned out to be an empty promise. The rooms could also use better soundproofing, as I could clearly hear noise from the neighboring rooms' ACTIONS at night. The executive lounge itself is spacious and comfortable and the staff were very helpful and friendly. The happy hour hot foods were a bit lousy ( according to this hotel grade ) with limited wine options, though the sandwiches and desserts were excellent. Breakfast was impressive with a wide variety of delicious choices. The gym and swimming pool felt a bit crowded. Overall, my stay was okay, with good service but a few issues that could be improved.