Recensioni su Vienna Hotel (Shenzhen Bao'an Xin'an'Wanda Plaza)
Vienna Hotel (Shenzhen Bao'an Xin'an'Wanda Plaza)
No.137 Ziyou Road, Bao'an District, Shenzhen, Guangdong, 515100, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.5/10
Straordinario
1371 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.5
Strutture e servizi9.4
Servizio9.6
Pulizia9.5
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Tutte le recensioni(1371)
Recensioni positive(1350)
Recensioni con foto/video(154)
Reception gentilissima(81)
Ottima colazione(47)
Parcheggio comodo(39)
Vicino all'area commerciale(25)
Ideale per viaggi di lavoro(24)
Comodo per lo shopping(22)
Buona esperienza audiovisiva(11)
Palestra meravigliosa(11)
Recensioni negative(21)
Yong Lee
Camera Superior Queen
Soggiorno: lug 2025
Viaggio in solitaria
1 recensione
10/10
Eccezionale
Pubblicata: 28 ago 2025
Great hotel from the famous chain, room is clean and neat, nearby has food and convenient stores
Shower temperature is good and strong
Great for a good stay
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Risposta dalla struttura: 親愛的貴賓,您好!非常感謝您對我們維也納酒店前海寶安店的支持和喜愛,很榮幸給您帶來滿意的體驗,服務好每一位賓客是我們最神聖而偉大的使命,我們全體員工會繼續加倍努力,期待您的再次光臨,祝您工作順利,生活愉快
Richard hanania
Camera Superior Queen
Soggiorno: feb 2025
Affari
3 recensione
5.0/10
Pubblicata: 21 mar 2025
The hotel is not clean and the location around is bad , the hotel staff do not understand any English even on the translation app
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your feedback, and we sincerely apologize for the inconvenience caused during your stay. Regarding the cleanliness concerns you raised, we have immediately enhanced training and inspection procedures for our cleaning team to ensure strict compliance with hygiene standards across all areas. As for the surrounding environment, we are actively collaborating with relevant local authorities to implement improvements and will update our hotel guide to highlight nearby amenities more clearly for guests’ reference. To address the language barriers, we have initiated multilingual training programs for our staff and are in the process of introducing 24-hour real-time translation devices to better serve international guests. Your insights are invaluable to our growth, and should you choose to stay with us again, we would be honored to offer you a complimentary room upgrade and assign a dedicated service coordinator to ensure a seamless experience. We truly hope to regain your trust in the future.
Utente ospite
Camera Superior Queen
Soggiorno: mar 2025
Affari
34 recensione
8.0/10
Molto buono
Pubblicata: 5 mag 2025
Good location
Traduci
Risposta dalla struttura: Thank you for your positive feedback! We’re thrilled to hear that you enjoyed our prime location. Being strategically situated near popular attractions, business districts, and convenient transportation options is something we take pride in, and we’re glad it enhanced your stay. Your satisfaction motivates us to keep delivering memorable experiences. We hope to welcome you back soon—safe travels and happy adventures ahead!
Utente ospite
Camera con 2 letti
Soggiorno: mag 2024
Viaggio con amici
1 recensione
9.7/10
Fantastico
Pubblicata: 22 giu 2024
very good
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Risposta dalla struttura: 尊敬的貴賓,您好!您的讚揚讓我們倍感幸福,維也納前海寶安中心店全體員工正在努力服務好每一位客人,我們的成長離不開您的支持。本店於2024年4月完成全面裝修升級,新增24小時自助洗衣服、健身房和大堂自助書吧茶飲,目前客房內配有空氣凈化器,為您打造一個安心助眠的夜晚,貼膚的床品,為您打造良好的睡眠質量,歡迎您下次光臨哦~
Risposta dalla struttura: 尊敬的客人,感謝您選擇入住我們酒店並分享您的反饋。對於暴雨噪音給您帶來的困擾以及前台電話的失誤,我們深表歉意。關於房型沿街的問題,我們已經記錄您的意見,並將優先考慮為有需要的客人安排更安靜的房間。同時,我們也會加強前台操作的培訓,避免類似情況再次發生。您的體驗對我們至關重要,我們真誠希望能有機會為您提供更好的服務。若您願意再次光臨,請聯繫我們,我們將為您妥善安排並給予特別關照。再次感謝您的理解與支持!
Risposta dalla struttura: 針對您反映的情況,我們深表歉意。酒店一直高度重視衞生與服務品質,對於您此次不愉快的體驗,我們已第一時間反饋至相關部門進行核查與整改。我們將加強對客房清潔流程的監督,確保衞生標準嚴格執行。同時,也會對前台服務人員進行再培訓,提升服務質量與溝通效率。感謝您的反饋,我們真誠希望能有機會為您提供更好的入住體驗。如您願意,可私信聯繫我們進一步溝通處理。再次致歉。
Risposta dalla struttura: 尊敬的客人,非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。酒店位於深圳市寶安區前海寶安中心萬達廣場這邊的並非歡樂港灣呢,網頁都有相關訊息及地址定位訂房時可祥細查閲,出門在外,別忘了帶好心情和笑容哦!願您在旅途中收穫滿滿的快樂和美好,我們也將繼續努力不斷完善各項服務,希望能在維也納前海寶安中心店與您再相逢。祝您心情愉快,闔家幸福!
Utente ospite
Camera Superior Queen
Soggiorno: mag 2025
Coppia
3 recensione
10/10
Eccezionale
Pubblicata: 29 giu 2025
房間小細節做得很不錯,第一次看到這個價位還有準備衞生巾和護膚品的
Traduci
Risposta dalla struttura: 親愛的貴賓,您好!非常感謝您對我們維也納酒店前海寶安店的支持和喜愛,很榮幸給您帶來滿意的體驗,服務好每一位賓客是我們最神聖而偉大的使命,我們全體員工會繼續加倍努力,期待您的再次光臨,祝您工作順利,生活愉快