Hotels con internet a San Juan

Uno dei motivi per cui abbiamo prenotato il vostro hotel è che abbiamo chiamato il servizio clienti e ci hanno detto che potreste tenere il nostro bagaglio per più di un giorno. Abbiamo quattro valigie da 28 pollici e dobbiamo trovare un altro posto per tenerle, anche se abbiamo ancora una prenotazione dopo due giorni.

Il personale era più che utile, dal secondo che andavamo a Lewis, immediatamente ci salutava con bevande (bar aperto libero) e ci dava buoni consigli su come iniziare le nostre vacanze. Sono certa che rimarrò qui quando ritornerò.

DO NOT STAY HERE. This massive resort feels tired and worn but that is the least of the problems. The pool was completely unusable. It was FREEZING. You cannot get in it at all, it was as though they pumped in frigid water every night. On some extremely hot days during one of the busiest times of year, absolutely no one was in the pool. Everyone was complaining about it and my daughter was heartbroken because it was what she looked forward to the most and after maybe 5 minutes her lips were purple and she had to get out. Then, there was the ”free” breakfast. It is only free if you are willing to wait on a line that is a mile long. People waited for almost an hour just to receive their promised free breakfast. We chose not to. The manager kindly gave us a credit after I complained but turned out that credit could only be applied to other resort restaurants that arent even open for breakfast! (in all fairness, after I complained about that as well, they applied the credit elsewhere). One of the elevators in our wing wasnt working- there was lines just to get on the elevator, nor was the ice machine or vending machine working. Despite the size of the resort, they didnt have the staff or resources to serve all of the guests- It was impossible to get a beach or pool chair, there was a long wait for room and pool service (I waited an hour for ceviche which isnt even cooked), and on our last day they suddenly implemented a bag search policy which resulted in a line just to get to the pool/beach area. And just to add insult to injury- I was charged $30 for a bottle of sunblock Some good things about it: - Very close to Old San Juan - Staff was friendly, despite their inability to properly serve guests Photo: Completely empty pool because who could swim in freezing water?

The location is located at the center of Old San Juan. In front of Marmalade, one of the highly rated restaurants. Have 2 rooftops. Wish there are pools but its in old san juan so its hard to have that lol. but their rooftop is nice. Bar was not open tho. Maybe because it is off season. There is a 24 hour front desk which is good. Staffs are nice. I actually never had a complain.

È stato un ottimo hotel. Il personale del desk front was extremely helpfula special thanks to Alejandra and also to a young guy (as I wish I would remember his name) at the concierge desk- who made my trip memorable by guided me to do some fun things on this short trip.

Definitely the best place you can stay within the old san juan.

L'hotel è stato perfettamente situato per camminare in tutto il vecchio San Juan. Il luogo è davvero caratteristico, portando fuori il suo ambiente storico, fornendo le comodità moderne. I servitori di ufficio erano piacevoli e utili. Purtroppo, come molti impianti negli ultimi anni, la custodia quotidiana è stata abbassata, il che è un problema in un luogo in cui la carta da toletta deve essere gettata nel cestino, piuttosto che spruzzata. Abbiamo lasciato il pannello sul nodo della porta, chiedendo il servizio della cameriera, ma non ha avuto alcun effetto.

La Terraza is a nice boutique hotel in old San Juan and located great. We had a balcony suite, and it was surprisingly clean and spacious. We had to ask for towels each day, but those at the desk were very kind about getting us what we needed. The pool looked like a large infinity in the picture, but really it was a tiny wading pool...the rooftop terrace was lovely and inviting for a midnight rendezvous. We wish the bar was open or the drink machine worked, and it would've been nice. The breakfast was delightful and homemade...and there was always coffee or tea available. I would definitely stay here again for its quaintness and location. We had a fine stay.

L'hotel era pulito, il personale era amichevole, e l'A/C era perfetto (grande per entrare dopo un lungo giorno nel caldo Porto Rico!)

La stanza è pulita, il difetto è lavare l'acqua lentamente. Devi asciugare un minuto e fermarti e aspettare che l'acqua fluisca. Non c'è WiFi completamente, non c'è connessione WiFi.