Scopri il tuo soggiorno a San Juan

Hotel utilizado para viajes corporativos, recomendable para hacer reuniones y buena ubicación en la ciudad

Ciqala Luxury Suites was a nice experience for our group of six, considering that we had to book it very last minute when our previous accomodations with another location fell through. The suite - which had three bedrooms, two full baths, a laundry room, kitchen, dining area, and living room - accommodated us nicely. The front desk personnel were friendly, informative, professional, and spoke very good English (we had particularly lovely interactions with Leti who checked us in and continued to help us throughout our stay). The hotel is well situated a short Uber drive to most places we wanted to go, and their rooftop bar (Eter) has great 360 degree views of San Juan and is very popular at night. What kept us from giving a higher rating were some very specific things that, if addressed, could easily give this hotel a higher score. We stayed here for four nights on the sixth floor, and when we arrived, the floor tiles just outside the two elevators on the sixth floor were broken so they'd laid down some other construction material to cover it up. One of the tiles was eventually fixed during our stay; while being repaired, they had placed red tape across the elevator door on the sixth floor to keep people from using that elevator. But the elevator wasn't taken out of service so you could still enter the elevator from the ground floor, arrive at the sixth floor, and be blocked by construction tape. Once the tiles were fixed, the tape never came down so we ended up just taking it down so the elevator could be useable. The other set of tiles in front of the other elevator were not fixed during our stay. It was things like that: just needed to be managed better. Our room was not serviced one of the four days we were there; we requested a hair dryer multiple times and it never arrived (the room was supposed to have one but it didn't); the kitchen could have been much better stocked with glassware and utensils; and small repairs around the property (fixing cracked windows, for instance) would immediately bring this hotel up to a four or five star review. I would otherwise still recommend this place: the AC worked very well, the included breakfasts were made to order and arrived on time, and everyone we interacted with on the property was friendly and helpful.

The location is located at the center of Old San Juan. In front of Marmalade, one of the highly rated restaurants. Have 2 rooftops. Wish there are pools but its in old san juan so its hard to have that lol. but their rooftop is nice. Bar was not open tho. Maybe because it is off season. There is a 24 hour front desk which is good. Staffs are nice. I actually never had a complain.

La stanza è pulita, il difetto è lavare l'acqua lentamente. Devi asciugare un minuto e fermarti e aspettare che l'acqua fluisca. Non c'è WiFi completamente, non c'è connessione WiFi.

Punti positivi: A soli 5 minuti a piedi dalla spiaggia. Personale estremamente cortese. Il ristorante Dulcesalado è letteralmente attaccato all'hotel, super comodo. Bella lobby moderna? Punti negativi: Alcune camere non hanno molta vista. La lobby è estremamente stretta Nel complesso: ben progettato, vicino alla spiaggia. Vorrei che ci fossero più servizi, ma nel complesso consiglierei di prenotare qui?

La posizione era ottima. Il servizio clienti era eccezionale. Nessun reclamo.

Definitely the best place you can stay within the old san juan.

Il centro di Wi-Fi è un hotel molto pulito e con molti posti per mangiare a pochi passi, un teatro cinematografico, un negozio di prodotti alimentari e una farmacia in strada. La stanza era pulita e aveva un ghiaccio, un grande bagno e un frigorifero. L'unica cosa che mi migliorerebbe è la luce nelle stanze - un po' diluita se dovete fare qualche lavoro - hanno solo lampade e un piccolo accenno nel tetto - almeno nella stanza che ero dentro. Il bagno in camera mia era molto piccolo, non poteva tenere la spazzatura, il rasoio, eccetera come la maggior parte dei bagni. Questi sono piccoli inconvenienti - in generale è un posto molto bello per stare, il personale è molto amichevole e utile e la posizione era grande.

The front staff was so helpful again! I had a 6:30am flight and the night shift ordered me a cab as soon as I came down to the lobby. The location is amazing, 5 minute walk to the shore and plenty of restaurants all around.