Jufa Hotel Salzburg

Se la sicurezza è la tua preoccupazione durante il soggiorno, questo hotel potrebbe non essere la tua prima scelta. Dopo essersi registrati nella stanza, due uomini e donne in abiti casual hanno improvvisamente aperto la porta della stanza con la tessera della stanza senza preavviso, non si sono presentati e hanno detto alcune parole sullo scopo dell'ingresso improvviso nella stanza. -Lingua inglese, chiudi la porta e vai via. Abbiamo immediatamente contattato l'hotel, ma l'hotel ha detto che non avevano modo di vedere le telecamere a circuito chiuso. Successivamente abbiamo informato l'ufficio prenotazioni dell'hotel via e-mail per denunciare l'incidente, mentre l'altra parte ha affermato che l'hotel ci avrebbe contattato nuovamente per dare seguito all'incidente. Di conseguenza, nessuno staff si è offerto di assisterci prima del check-out. Abbiamo dovuto segnalare nuovamente l'incidente all'hotel al momento del check-out e la risposta finale che abbiamo ricevuto è stata da un membro del personale in outsourcing. Questo risultato ovviamente non è l’ideale.  Inoltre, la camera in cui abbiamo effettuato il check-in non era stata ancora pulita e il bagno era pieno di macchie di urina, il che era terribile.

酒店門前景色很美，房間設施7天水平，衞生非常一般，衞生間乾濕不分離

定的高低床，房間不錯，離景點也很近，停車費有點貴20歐

Within walking distance to Old Town, shops and restaurants making it very convenient. The hotel staff was efficient and the rooms very clean. I would stay here again.

Very good location. Walking distance from the old town. Breakfast buffet is worth the price. Easy parking.

The room was clean and well appointed. Very comfortable bed and though small, had lots of small details that made it easy stay. The lounge was lovely for cocktails and the staff was very friendly and accommodating.

I added a second night to our stay and confirmed via chat that we could stay in the same room for both nights, with a bunk bed for our two boys. However we were put in two separate rooms and had to clear all our stuff out for our family of 5 by 8 am to make a tour we had booked at 9 am. When I tried to return the keys to the desk there was an incredibly long line and after waiting for fifteen minutes I just set them on the desk and said I just need to drop the keys without checking out because we're staying another night. The man at the desk was SO RUDE, wouldn't even let me finish my sentence before yelling at me that he only had too hands and I had to wait like everyone else. I didn't need him to do anything, only needed to turn in the room keys to our night one room, so we didn't miss our tour. After trying to explain this he only got more angry at me so I just left. SO INCREDIBLY RUDE and brought me to tears. Awful service. In addition we booked this hotel solely for the indoor kids playground. However they had apparently rented the space out to a kids birthday party and it was so crowded my kids couldn't even play on it.