Hotel in zona Tower of Pedro, Porto

Typical of the Portuguese Hotels we have had on our Bunnik tour on the Portuguese leg. Stairs and no ramp to get suitcases into the hotel and a bit if a shortage of staff to help. No tea and coffee or free water in the room only one free plug on one side of a double bed. Our bathroom toiletries was a shower cap but there were squeeze bottles of shower gel,shampoo and bath gel attached to the shower. Only one glass in the room although we were in a room for couples; there were 2 small ones in the bathroom. The tiny glasses allowed you to have some water to brush your teeth so you don't bang your head on the overhead cupboard mirror which is totally unnecessary since it doesn't hold anything. The basin was so shallow that you dare not leave it running long. There was a bidet if you need one, otherwise it just takes up valuable bathroom realestate. One of the few hotels without a pool and reliable WiFi in our room. No news in English. but old movies overdubbed in Portuguese. I was told that they were working on upgrading their WiFi. On the plus side, the room was clean, breakfast was plentiful with a good range of food. Thr staff as helpful as as was possible. The area is good for access to art galleries and eateries.

Comfortable rooms and location easy enough to get into all parts of the city using Uber, which are very reasonable and cost around 3 euros to the furthest point at the river. You could walk but my father has some mobility issues and the uber was much faster, allowing us to expore poroto without tiring from the walk into town. The hotel is kept well, is cosy and inviting once inside, dont be put off by the exterior. Rooms were very well designed for the price bracket. Attention to detail of items in the bathroom need to be addressed though. Soap dish was loose on the wall as was the faucet on the bathroom sink. Small details that bring an otherwise very nice room below its potential. Although a little firm for me, I still slept very well on the bed. No external noise heard and quiet and effective air conditioning. The safe was an issue for me. We had 2 rooms and the safe was not bolted into the wardrobe, you could remove the safe if you wanted to. This makes the safe redundant and concerned me. The front desk also do not have their own safe for guest valuables. However we had no issued and our belongings remained untouched. The hotels did lock our belongings into a storage room on our last day. I would definitely stay here again and I think this hotel offers both an element of luxury whilst remaining a mid priced option. The staff were also very helpful and attentive.

Checked in on 18/04/23 for a birthday treat with a friend. Staff were very courteous, nothing too much trouble. Hotel was spotlessly clean, and breakfast was plentiful. My roommate forgot her toothbrush and was given a free toothbrush and toothpaste. Happily printed off our boarding passes for us for our flights home. 10/10

Struttura nuova, pulita e moderna. Posizione ottima per visitare Porto. Appartamento arredato molto bene, ma ciò che mi è piaciuto di più è che molto tecnologico. Ovvero le operazioni di check-in e check-out vengono fatte in autonomia, e per qualsiasi comunicazione si può chattare con lo staff che è molto disponile. Prima di arrivare in struttura, vengono inviate delle mail dove viene spiegato come fare una volta arrivati. Ho apprezzato molto questa totale autonomia. Manca il posto auto, ma c’è un parcheggio vicino a pagamento. Il soggiorno non è molto economico, quantomeno poteva essere inclusa la colazione.

Bell'hotel, in una zona strategica. Vicino alle cantine del Porto, al lungo fiume con tanti ristoranti e a pochi minuti dalla zona monumentale. Personale gentile e disponibile e colazione super abbondante. Piscina coperta e spa. Camere veramente spaziose. Consigliato!

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

La persona alla reception è super dolce e cordiale. Bella posizione, camere pulite e grandi. Completo rapporto qualità-prezzo.

Un hotel molto buono A molto buona posizione Con grande trasporto a Porto City Centre & To Get Back & Its Only 20 mins On A Bus To A Great Beach, Very Good Breakfast, Great Size of Room , Very Friendly Staff That Speak Very Good English , Non posso aspettare di nuovo qui.

Nella seconda delle due notti passate con la mia ragazza abbiamo sentito forti rumori provenire dalla stanza adiacente. Un uomo urlava e sbatteva qualsiasi cosa, oggetti, ante dell'armadio e colpiva anche il muro. Son sceso alle 5.50 in reception per avvisare e mi è stato detto che avrebbero chiamato la polizia. Alle 6.20 ho richiamato in reception e mi è stato ripetuta la stessa cosa. Alle 9 del mattino mentre uscivo ho chiesto informazioni e al desk mi han detto che erano aggiornati tra il turno della notte e del mattino. Quando ho fatto il check out abbiamo sentito di nuovo l'uomo urlare. In un hotel in cui non si possa garantire la sicurezza degli ospiti non vorrei entrarci nonostante mi sia piaciuto l'arredo e abbia pagato un prezzo molto conveniente. In più, nello stesso periodo c'era anche una scolaresca nella struttura. Io e la mia ragazza abbiamo la certezza ci fosse una donna nella stanza ma l'avevamo sentita la sera intorno alle 23 prima di dormire. Dal sorgere del problema al checkout non abbiamo mai avuto informazioni a riguardo e non sappiamo le condizioni della poveretta. La polizia o la vigilanza non sono MAI arrivati.