Scopri i nostri prestigiosi hotel a 5 stelle a Phu Quoc Island per il massimo del comfort e della convenienza

Leggi le recensioni degli ospiti sugli hotel di Phu Quoc Island

Lasciati ispirare da viaggiatori reali nella tua ricerca del soggiorno ideale
Sheraton Phu Quoc Long Beach Resort
4.6/5166 Recensioni
I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management
Regent Phu Quoc
4.8/5140 Recensioni
This is the best hotel in South East Asia. If you are looking for a resort hotel to spend quality time with your partner, just book Regent. you will not regret it. firstly, the room. the room is superbly designed. Modern and chic. The semi enclosed balcony gives you space to chill out and enjoy the sea breeze. Mini bar and snack drawers are fully stocked, entirely complimentary and restock every day, so that you can enjoy the moments without the hassle of racking up hotel bills. secondly, the service is simply outstanding. they will bring you drinks whenever you sit at the pool or beach lounge chairs. every single staff from the gardeners to the waitress, cleaners will greet you. the regent experience team is so professional, we forgot our t shirt at the room and they promptly courier it us at our next destination at HCM. Thirdly, the breakfast is devine. The spread and set up is the best I have ever seen. Trust me, you will eat many rounds at breakfast.
JW Marriott Phu Quoc Emerald Bay Resort & Spa
4.7/5349 Recensioni
This hotel is fabulous. Everything is good , such as nice staff, good services and very delightful buildings ! Only one minor thing- the amenities seem experienced wear and tear, so requires maintenance.
New World Phu Quoc Resort
4.4/5150 Recensioni
This trip was our first time ever visiting Vietnam. The trip was tiring but as soon as we arrived the property, we got excited and was amazed by the layout and the beauty of the resort. The first impression is very important. At the front desk, we were greeted by Ms. Trinh Ho. We were greeted with a warm smile and she checked on our well being and asked us about ourselves. She then gave us her personal contact to reach out for any assistance for our convenience. We checked in at about 6-7 in the morning but she was still replying to our texts throughout the day until 11 in the evening, giving us recommendations and information and assiting with reservations. She reserved a table for us at Lua Grill&Bar and thats where we met the wonderful team. We witnessed the team surprise a couple with a cake singing happy birthday with big smiles on their faces and their joy was contagious. No matter where you go, there is always a warm smile. All of the food we ordered was delicious. We ordered the mango raw papaya & prawn salad and the Phu Quoc herring fish salad for starters and to be honest, I am mildly allergic to seafood and I would get a rash so I often avoid it. My partner loves seafood so I was willing to try it and I have no regrets. It was delicious and definetly worth the rash! We then met Ms. Cuc (or Pheobe). She was very attentive and polite! She would clear the table as soon as we finished our meals and would regularly check our satisfaction. We had a nice conversation with Cuc where we introduced ourselves, shared our experiences and backgrounds. During our talk, I suddenly recalled she had a conversation with the couple next to us and it impressed me because it showed how she loves to get to know her guests better and build a connection with them. She is very motivated and determined to improve her language skills as she is proactive with guest interaction . She is truly an asset to the team! During our stay we had our breakfast at the Bay Kitchen which was always something for us to look forward to. There was a wide variety of food and drinks to choose from. On our last day, we met Mr. Duy. We shared a lot of our ourselves and he would also regularly check our satifaction and recommended the food we should try and some vietnamese coffee. He has been in the hotel industry for more than a decade and it is truly inspiring to see someone find their passion. First time in Vietnam and definitely not the last! The team especially Ms. Trinh, Ms. Cuc and Mr. Duy took great care of us during our stay and truly represent Vietnam. They are the embodiment of the company's values. Thank you for everything!
Radisson Blu Resort Phu Quoc
4.5/5134 Recensioni
La colazione era buona. La posizione è molto vicina a Vinwonder , safari, ****** e granworld. C'è una navetta gratuita e anche un autobus per vino. Suggerisco se c'è un diapositiva nella piscina, immagino che tutti i bambini saranno più felici Amo la suite da letto.... comoda e abbastanza buona per il nostro viaggio familiare/
Melia Vinpearl Phu Quoc
4.2/584 Recensioni
This hotel was very nice because it was so spacious and had a private swimming pool. It is good that you can freely move around inside the hotel and use various facilities through Tuktuk. I was able to use it more comfortably because Jiwon Lee and Hana staff responded kindly

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto9.035 €
Prezzo più basso58 €
Numero di recensioni6,906
Numero di hotel59
Prezzo medio (giorni feriali)458 €
Prezzo medio (fine settimana)461 €