Recensioni su Jaya Suites Hotel

Risposta dalla struttura: Dear Dima,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. It's great to know that you enjoyed our amenities, including the swimming pool, gym, sky bar, and restaurant, as well as the spacious room. We're also pleased to hear that you found our services to be of high quality and the price to be reasonable.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Phnom Penh!Warm regards,Management TeamJaya Suites Hotel

Risposta dalla struttura: Dear Zhengjunhuan, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTEL and we look forward to welcoming you back again in the near future. Best regards, Management Team

Risposta dalla struttura: Dear Valued Guest, Thank you so much for taking your valued time to share us your experienced during your stay with us at Jaya Hotel Phnom Penh Cambodia and will spread this feedback to our valued operation team. hope to welcome you back again in near future. Thank you, Jaya Suites Hotel Management Team,

Risposta dalla struttura: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Jaya Suites Hotel. It’s fantastic to know that you appreciated our classical timber and sculptures, as well as the spacious and well-stocked rooms. We strive to offer the best amenities and experiences, and it’s rewarding to hear that you found our rooftop pool, city views, and restaurant to be highlights of your stay. We truly value your kind words and look forward to welcoming you back for another memorable experience!

Risposta dalla struttura: Dear Valued Guest, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTEL and we look forward to welcoming you back again in the near future. Best regards, Management Team

Risposta dalla struttura: Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed your room and found our staff to be friendly and accommodating. We strive to provide excellent service and create a welcoming atmosphere, so your kind words truly mean a lot to us. We look forward to welcoming you back to Jaya Suites Hotel soon!

Risposta dalla struttura: Dear Valued Guest, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTE and we look forward to welcoming you back again in the near future. Best regards, Management Team

Risposta dalla struttura: Thank you so much for your wonderful feedback! We are delighted to hear that you were satisfied with both our hospitality and facilities. It’s great to know that our location in a quiet area, as well as the convenience of using Grab for tuk-tuks, contributed to your comfortable stay. We’re also pleased that you enjoyed the strong water pressure in the showers, the rooftop breakfast, and our pool and bar. Your recommendation means a lot to us, and we would be thrilled to welcome you back to Jaya Suites Hotel in the future! Thank you again for sharing your experience.

Risposta dalla struttura: Dear Yingyan, Thank you for sharing your feedback! We're delighted to hear that you had a great experience during your Christmas stay. We agree that our swimming pool provides a peaceful and relaxing atmosphere, perfect for unwinding. While we're a bit away from the city, we hope the tranquility of our location added to the overall enjoyment of your visit. We appreciate your kind words and look forward to welcoming you again soon!Management Team Jaya Suites Hotel

Risposta dalla struttura: Dear Wang,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you encountered during your stay at Jaya Suites Hotel. Your experience does not reflect the high standards of service and comfort we strive to provide to our valued guests, and we regret that we fell short in meeting your expectations.We deeply regret the issue with mosquitoes on the third floor and the lack of appropriate solutions provided at the time. Your concern about insect control has been noted, and we will ensure that proper measures, such as supplying mosquito repellents or safer alternatives, are readily available in the future.We are also very sorry for the oversight with the towels and slippers, as well as for the mix-up regarding the deposit refund process. These situations should not have occurred, and we will address these matters with our housekeeping and front desk teams to prevent such lapses from happening again.Regarding breakfast, we regret that it did not meet your expectations. Your comments on the menu and taste will be shared with our culinary team to help improve the dining experience for our guests.We genuinely appreciate your feedback as it helps us identify areas for improvement and ensure a better experience for all our future guests. Should you consider staying with us again, please contact me directly, and I would be more than happy to personally assist you with your arrangements to ensure a flawless stay.Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention.Kind regards, Management TeamJaya Suites Hotel

Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the room size, decoration, and the views from the swimming pool. We also appreciate your mention of the helpfulness of our staff and the cocktail coupon.We apologize for the inconvenience regarding the hot water in the shower. We take such matters seriously and will ensure that this is addressed to avoid any future occurrences.We understand that our location may feel remote for some guests, and we are continuously working to improve our services and facilities to offer a more convenient experience. Regarding the pricing, we strive to provide value through the quality of our accommodations and amenities, and your feedback is valuable as we continue to refine our offerings.We hope to welcome you back to Jaya Suites Hotel soon and exceed your expectations in all aspects. Thank you again for your comments!

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind words and continued loyalty to Jaya Suites Hotel. We truly appreciate your feedback, and we’re grateful that you’ve brought up the issue with the placement of the sockets in the suite.We understand how important it is to have convenient access to power outlets, especially near areas where guests typically work or relax. Please rest assured that we take your comments seriously, and we will review the current layout of our suites to explore possible improvements to better meet the needs of our guests.We value your input and look forward to welcoming you back to Jaya Suites Hotel for another pleasant stay.Warm regards,Management TeamJaya Suites Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for choosing Jaya Suites Hotel for your stay and for sharing your experience with us. We are delighted to hear that you appreciated our spacious rooms, large balcony, and the cleanliness of our bedding. It is also wonderful to know that our front desk team provided you with excellent service—we will be sure to share your kind words with them.Regarding the presence of mosquitoes, we sincerely apologize for any inconvenience this may have caused. While we take preventive measures to minimize such occurrences, we will review and enhance our pest control efforts to ensure a more comfortable experience for our guests.We truly appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Please do not hesitate to reach out if there is anything we can do to make your next visit even better.Best regards,Management TeamJaya Suites Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that your overall stay was enjoyable. However, we sincerely apologize for the inconvenience you experienced regarding breakfast. We understand the importance of having a satisfying and varied selection to start the day, and we regret that our current breakfast offerings did not meet your expectations.Please rest assured that we are reviewing our menu options and the availability of items to ensure a better experience in the future. Your comments are valuable to us as we continuously work to improve our services.We hope to have the pleasure of welcoming you back to Jaya Suites Hotel soon.Kind regards,Management TeamJaya Suites Hotel