Hotel con parcheggio a Hat Yai

L'estetica e vibrante dell'hotel è di prima classe. Il personale era amichevole e sempre disposto ad aiutare. L'hotel boutique piccolo con poche camere lo rende un po' più confortevole e personale. La stanza era pulita, spaziosa, vale la pena. C'è un caffè vicino al lobby che serve un buon caffè.

Hotel molto strategico. Tanti stand gastronomici, vestiti, souvenir e altro ancora. Molto animato tutto il giorno e la notte. Personale cortese e molto disponibile. È stato molto facile ottenere aiuto. Vista molto bella.

La camera era abbastanza pulita. Ma la mia prima esperienza è stata deludente. Ho prenotato 2 camere per 2 notti. La prima camera al check-in puzzava di fumo di sigaretta. Devo cambiare stanza. Anche la seconda camera deve essere cambiata perché i rubinetti del lavandino sono allentati e non possono essere usati correttamente. Anche lo scarico del bagno non funziona. Penso che la manutenzione dell'hotel sia scarsa. Nel complesso, il personale della reception è buono e anche le pulizie sono buone. Posizione vicino al centro commerciale di Hatyai, Greenway e Aseania. Spero che la manutenzione dell'hotel migliori. L'arredamento della camera da letto non è come in foto.

Stato per 2 notti. Calmo, tranquillo e divertimento. La stanza era abbastanza grande per un paio. L'aria condizionata è splendida, fredda. Puli e temperati nella stanza è iconica per questo hotel. L'hotel circostante è molto pulito. Il personale è amichevole e questo hotel si trova in zona musulmana. Molto vicino alla posizione di Moslem Street Food. Piscina per la signora sono separati. 1 più credito per questo hotel.

My 2nd time staying in this hotel. There is a small carpark and plenty of street carpark. The big 7 eleven is 5 mins walk and lee garden and kim yong market is 10 mins walk. The bed is comfortable and the toilet is clean with good water pressure

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

Malaysian to visits Hatyai, I'm suggesting you to stay here. The hotel is located at calm area (besides, there is Bangkok hospital nearby, but the ambulance siren is rarely hear). The room is biggest with balcony, fridge, wardrobe, tv, table, mirror and etc. Comfort bed, freezing aircooler. The staffs are friendly. Walking distance to nomjeen na Halal restaurant, amazon cafe, the biggest 7e in hatyai also big C extra supermarket. I really2 satisfied with this hotel staycation. Do book here.

L'igiene dell'hotel è ben mantenuta. Amiamo l'atmosfera. Se hai bisogno di fare shopping, c'è un mini Store Big C proprio davanti all'hotel. L'ingresso all'hotel è dietro Big C. Non c'è ascensore, quindi il personale ci ha aiutato a portare il nostro bagaglio. Abbiamo controllato alla fine circa le 9 e il personale sul dovere al ricevitore che notte non era così amichevole. Ha avuto la difficoltà di comunicare e ci ha mostrato quando era frustrata. Il personale che ci incontriamo prima di mattina e durante il check-out era bello e caldo. La TV non era una TV intelligente, quindi ci sono solo 3 canali di notizie disponibili. Il telecomando remoto non funziona. La cortina cieca è visibile.

The room is nice. The air-conditioning is very cool. The location is great. Walking distance to the Lee Garden Night market, Robinson Mall, train station and massage parlors. Highly recommended. I will stay again.

Good location and not too close to the chaotic city centre. The check in was smooth. The room was quite spacious and had a balcony although it was aging. Wifi could be improved in terms of both strength and speed. Anyway, I can recommend S.C. Heritage for a short stay in Hat Yai.