Hotel con parcheggio a Urumqi

Dopo la prima notte, abbiamo prolungato il soggiorno di un'altra notte e ci siamo divertiti moltissimo con i nostri amici. Il servizio e la pulizia erano eccellenti. Il personale dell'hotel ci ha persino portato delle caramelle all'arancia in camera perché a nostro figlio piacciono tanto. Un gesto davvero premuroso! ❤️

Abbiamo avuto una bella permanenza in questo hotel. Tutto era eccellente. La stanza era molto pulita, comoda e ben mantenuta. Il personale era amichevole, utile e professionale. La posizione era conveniente, e l'atmosfera generale era rilassante e piacevole. Anche il colazione era molto buono. Eravamo molto soddisfatti del nostro soggiorno e si consiglierebbe sicuramente questo hotel ad altri. Saremmo felici di rimanere qui di nuovo! ⭐⭐⭐⭐⭐

Hotel located in the center of the city, with a lots of restaurants nearby. The room was spacious and clean, staff were friendly and helpful, breakfast was delicious. I will recommend this hotel.

Il nostro hotel è stato molto pulito e pulito per le nostre 4 notti.La signora supervisore (Encaya) era molto amichevole e cortese. Ci ha aiutato a prenotare un viaggio di un giorno e ci ha persino camminato verso l'autobus turistico per prendere punto la mattina prossima per assicurarci che fossimo sul buon autobus. Lei e la sua squadra ci hanno fatto sentire benvenuti per il nostro soggiorno di 4 notti nel vostro hotel e rendere il nostro viaggio a Urumqi più piacevole.

Service: For check in on trip, it says to call a day in advance. I tried this, but the person who answered couldn't speak English. It was not a problem, because I then messaged on the online chat. That was perfectly fine and they responded very quickly. I'd say if you don't speak Chinese, just message online. The front desk staff were super helpful when I was there, and quick to use a translator so we could communicate well. Amenities: I did some washing, laundry detergent cost ¥10 I think, and again the staff were very helpful, finding as many hangers as I needed to dry my clothes. Location: The environment was so peaceful, the lobby was a nice air-conditioned place to hang out. The outside grass area was so lovely, with little lavender and rose plants and chairs to sit outside. There is also a bar across the courtyard, and a coffee shop. The area is a bit far out of the city, but it is right near the metro, lots of local shops, and a mall with some big chain stores. Things to consider: I stayed in the single room attached to the women's dorm. It was so handy to have my own space for a very reasonable price. However, the single room itself does not have its own air-conditioning. The women's dorm does, so to cool the room down, I would just keep the door between open for a bit. Still, it was never as cold as the dorm room because it went up to 40°c outside when I was there, and I preferred to keep the door locked when I went out to keep my belongings safe. The single room does have a fan and a window, so you can get some airflow through there. Overall, it was fine, just be aware if you are travelling during the summer. (Also one suggestion I would have is to put a mirror in the room, so you can get ready in there). The only other issue was no soap for washing hands in the dorm bathroom, although there was shampoo and conditioner provided in the shower. Cat: The cat was so cute! 🐈

In generale, abbiamo avuto un piacevole soggiorno, ma vorrei condividere la nostra esperienza con la fotosessione complimentare, in modo che i futuri ospiti sapranno cosa aspettare. Se si prenota attraverso Trip.com, si prega di controllare attentamente ciò che è incluso. Il studio fotografico ci ha informato che la nostra sessione fotografica complimentare non includeva il costume tradizionale, mentre gli ospiti che hanno prenotato attraverso alcune altre agenzie di viaggio potevano usare il costume gratuitamente. Abbiamo trovato questa differenza piuttosto sorprendente. Un'altra esperienza deludente è stata la foto complimentare. Il ricevitore dell'hotel ci ha detto che riceveremo 3 foto gratis per persona, così due ospiti ci aspettavano 6 foto. Quando siamo arrivati allo studio fotografico, ci è stato detto che l'offerta era di fatto 3 foto per camera. Le informazioni incoerenti tra l'hotel e lo studio fotografico hanno causato inutile confusione e delusione. Spero che l'hotel e lo studio foto possano fornire informazioni coerenti in futuro, quindi gli ospiti sanno esattamente cosa è incluso prima di arrivare.

Nonostante sia stato elencato come nuovo hotel 2026, soffrisce di qualità costruttiva a basso costo e manutenzione scarsa (il nostro portatore di rulli igienici era a malapena legato al muro). Il colazione è anche deludente prenota definitivamente una stanza senza e mangia fuori invece. Inoltre, le camere sono perfettamente pulite e moderne per un soggiorno di base. Surprensibile, è stato l'unico hotel su tutta la nostra viaggia di Xinjiang con un bidet, battendo fuori luoghi molto più costosi che abbiamo soggiornato! La parte migliore è la posizione: si va direttamente su una vibrante strada alimentare, e il Grand Bazaar è a pochi passi da qui. Un luogo decente per riposare se si gestisce le vostre aspettative.

The location is good because it is not far from the expressway, and there are both slow and fast EV charges available at the hotel, the check-in process was not as smooth as other hotels as per my experience, they did not add the Wechat in advance which led to slower communication. The amenities were not good because we booked a room for three, but they only included items for two people, even after requesting for extra drinking water, we only got two more bottles, the washroom was not completely clean because we found strands of hair and the drain was not completely unclogged, it is still value for money based on the price I paid.

We had a positive experience overall, particularly with respect to the cleanliness of our room. However, there were clear signs of weariness everywhere in our room, which wasn’t what we expected given the illustrations provided on this site.

Alex, the lady from reception was so helpful and courteous. She was all smiles and made us feel very welcome. When she found out that I was an IHG member, she offered me a bottled welcome drink, From 6pm to 2am, the hotel offered free beef noodles and wanton soup (not sure whether this was based on room type). Food was good, but the server/cook on the night of 15 October was a nightmare. He was unhappy when we disturbed him to ask for a bowl of noodles. All he was interested in was to play on his handphone. He shouted at a guest who was trying to be helpful by returning used bowls and utensils. Honestly, he should not be working in the hospitality industry. The hotel is located in a residential area with no restaurants or shops nearby, but it is clean and modern. Wanda mall is about 2km away. We walked there.