Hotel con piscina a Giacarta settentrionale

Apart from the facilities, the hotel is fine for a 3 stars. The facilities are dated, they are spacious and has a good balcony view of the lake. But every time one walks into the room to you have the strong old carpet smell from cigarettes smoke. The gym equipments are really dated and some of the dumbbells have rusts on them. Equipments looks like a last century gym.

Mentre il nostro soggiorno complessivo a Oakwood Jakarta è stato piacevole, la mancanza di un caldo benvenuto è stata deludente. Il receptionista che lavorava tra 8-9 PM il 17 ottobre 2024 non era amichevole o sorridente, che ci ha lasciato con una povera prima impressione. Non ha fornito alcuna informazione sulle strutture dell'hotel – non ci è stato detto come accedere alla piscina, ai ristoranti o ad altre strutture. E' stato particolarmente sorprendente dopo 10 giorni a Bali, dove tutti si sono allontanati dal loro modo di sorridere, di offrire aiuto con i bagagli, e di assicurarsi che ci fosse comodo. A Oakwood nessuno ha mai chiesto se avessimo bisogno di aiuto con i bagagli. Nonostante il servizio deludente, l'hotel stesso è stato grande. La stanza era spaziosa, pulita e molto comoda. La posizione è anche un enorme plus – solo un passo 10-minute a PIK Avenue e circa 23 minuti dall'aeroporto, rendendolo super comodo. Se il servizio al di fuori del desk fosse migliorato, questo hotel potrebbe facilmente essere una scelta di alto livello. Per ora, lo consiglio ancora per il suo comfort, posizione e strutture complessive – solo essere preparati per un benvenuto meno caldo.

Il personale è veloce, veloce e eccellente. Sarà sempre qui la prossima volta. Hotel all'interno del centro commerciale e vicino con ogni cosa necessaria. Aggiornato al nuovotel e così conveniente e utile ricettore (Ibis) quando arrivamo a notte e ci racconta con dolcezza e gentilezza dei cambiamenti e ci escolta fino al nuovotel. Così triste per il suo nome. arrivammo circa le 8-9 pm.

Had a pleasant stay here. Amenities were great, place is beautiful and clean. However, they don’t provide early luggage drop offs/luggage storage which is really troublesome. Hope they’ll improve on this. Another thing is the shower door no matter how shut it is there will always be some water going outside to the floor of toiletseat/sink. This made things a little icky because i prefer dry toilet. Other than that, wonderful!would stay here again

When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

Great affordable hotel, nice services. No pool, gym not good. Breakfast didnt taste good.

Great pricing. Fuss free check-in and out, clean room, good wifi coverage & room service food was awesome especially the Nasi Goreng kampong. Staff was also courteous and friendly. However sound insulation between rooms could be better.

Masya Allah cottagenya lengkap bisa main sepeda main basket playground kolam renang juga bersih banget view langsung ke pantai.. Yg excitednya saya ga info kalo ultah, tapi tiba tiba dari pihak putri duyung bel kamar sambil bawa kue ultah ************* Seneng bener dpt surprise.. Kekurangannya cm didalam cottage ga bisa main di pantai.. Jd klo mau ke pantai main pasir dan ombak harus keluar dlu dari putri duyung ancol Alhamdulilah barakallahu juga krn pernah refund kamar hotel trip.com kasi bonus koin senilai hampir 550rb jadi cm nambah 188 rb bisa nginep di putri duyung ancol. Terima kasih untuk Trip.com dan Putri Duyung Ancol

Troppo lontano dal luogo ospitale alla stanza cos è in un appartamento. Abbiamo una stanza che è disponibile al momento, quindi apparentemente è una stanza diversa in diverse torri di appartamento.

Booked a Swiss Advantage type room but was informed that the room is exactly the same as the normal rooms, apart from it being located on the high floors. The price difference per night is around S$30, so for those that only comes back at night to sleep it's probably not worth paying more for high floors. I feel that the differences in the room-type can be better communicated to us in your website. The room decor itself is modern and clean. However, some of the furnishings are not well maintained and can see signs of aging. Location is no-doubt the best feature of the hotel, located 15mins drive from the Airport and is directly connected to PIK Avenue Mall. The mall itself is huge, but seems empty. They have the usual brands like Uniqlo and Cinema. Massage places are lacking; we went to Meiso Reflexology (few stalls beside the Cinema). Small stall and basic, but they've nice massages. Check-in was prompt and service was well. Requested for late check-in and was given an hour extension to 1pm. Breakfast variety is decent, but the tastes are lacking. Personally, I'd rather venture out and eat the local delicacies. Nearby the hotel is the PIK market (around 10mins walking distance)