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5 stelle

The St. Regis New York
4.5/576 Recensioni

The St. Regis New York

Midtown New York|0.43km dal Channel Gardens
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c

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Hilton Club the Central at 5th New York
4.5/5101 Recensioni
Times Square
The St. Regis New York
4.5/576 Recensioni
Midtown
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c
The Jewel Hotel, New York
4.3/5106 Recensioni
Times Square
La struttura è molto attraente, la struttura è molto attraente, la struttura è molto attraente, la struttura è molto attraente, la struttura è molto attraente, la struttura è molto attraente, la struttura è molto att
Omni Berkshire Place
4.4/5103 Recensioni
Midtown
La posizione geografica è particolarmente buona, e il personale di servizio è molto entusiasta.
3 West Club
4.3/5101 Recensioni
Times Square
L'hotel è molto pulito, il servizio è buono Tuttavia, la debolezza è la costruzione della porta. La porta anteriore e la porta del bagno sono difficili da chiudere.
Baccarat Hotel New York
4.4/565 Recensioni
Midtown West
Un piccolo gioiello. Ci siamo trascorsi 6 notti in questo hotel. Posizione scelta, vicino a molti luoghi emblematici, molte cose da fare a piedi,senza il tempo molto vicino , o taxi e uber numerosi nel settore. Decorazione sublime nell’hotel, molto elegante. Camera magnifica, piccola delusione al nostro arrivo comunque, avendo prenotato con American Express platinium avevamo il diritto ad un sovraclassamento che non abbiamo avuto.... Siamo venuti a fare la nostra foto di matrimonio, hotel informato... la camera è comunque sputosa, letto straordinario! Perfetto! Magico! Sala da bagno sublime anche , piccolo bemol, nessun riscaldamento in bagno, prodotto Francis K a disposizione, è molto apprezzabile, bagno separato. Molto buona insonorizzazione della camera, delizioso colazione idem per il Room Service, prezzo all’altezza dell’hotel. Personals d’une extrême gentilesse, très avenants, du lobby, au restaurant, au hall d’entrée, piscine , SPA et aussi les dames de chambres, ridirait ri ! Bravo à l’ensemble de l’équipe ! Piscina magnifica, letto di riposo top, e jacuzzi a buona temperatura perfetta per questo ritardo dopo lunghi giorni in strada di NY Torneremo con grande piacere! Abbiamo trovato il nostro piccolo coco a NY!

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