Hotel in zona Mallanbool Reserve, Melbourne

Very elegant and comfortable suite, with many elements of home in a great location with access to the trains and tram. The suite was quiet and secure despite being in the middle of the city. The bed was comfortable, mattress and pillows supportive and comfortable. Towel service was provided on the weekend. W/D was efficient and handy to have en suite. Having a table for four with silverware and dishes was a bonus for takeaway meals. The location was also great for dining out and bringing in.

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

La posizione è perfetta e il personale è bello. La stanza era completamente diversa dalle foto. Non c'è niente come cortine che bloccano l'acqua dal doccia e l'acqua che si spruzza intorno al bagno e all'intero pavimento. Se lo sapessimo, non avremmo prenotato questo hotel. La posizione è perfetta, quindi consiglio questo hotel a persone che non si preoccupano davvero di doccia.. Altre camere potrebbero essere diverse e meglio di noi...

The place was comfortable but it does not clean the whole apartment during our stay.. you have to remind them if we can. Our sink was full of dirty cups and has to do ourselves when we return late. Apart from that, we have a pleasant stay..the staffs are very helpful.

Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.

Very convenient, close to Victoria Market. Walkable to South cross station. Many shops nearby, 7/11 just down the street. There’s a Sarawak and Indonesia restaurant nearby within walking distance. Room was neat, but without any much necessities like toothbrush comb etc. Friendly staffs.. quiet place.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Loved this hotel. Right next to Doncaster shopping center (quality shopping without the pretentiousness of chadstone). Car parking available onsite (extra cost). Reception staff were lovely and so helpful, couldn’t do enough for their guests. Rooms were well appointed, beds and pillows were very comfortable. Rooms were clean. Housekeeping staff were great - warm and always spoke to everyone who walked past them. We did not have breakfast, but regretted that decision as we left the hotel for our pre-booked breakfast elsewhere. Restaurant looked fantastic (both for breakfast and dinner). Pool was a great size, and provided endless entertainment for our children. No view offered like chadstone hotel, but a much more family friendly pool. No spa unfortunately. Gym was great and right next door to the pool. Will definitely stay there again!

Stato qui il 3 e 4 giugno.. Nuovo hotel, così come previsto, pulito e ben mantenuto.. La camera era molto piccola, ma il letto era molto comodo ( due re singola si sono spinti insieme),la camera era una grande dimensione con una doccia grande, che aveva una mano con la testa, così come la testa piovana.Nessuna guardia,ma aveva una ferrovia con circa 6 vestiti.. Connie, che era al di fuori del dipartimento, era sorprendente, molto utile e niente era molto problematico.Molto facile.e senza saldatura check-in.. L'hotel era grande, una pietra gettata al Vic Market, e ristoranti. In futuro saremo di nuovo, e consigliamo questo hotel ... 2 pollice in alto ...👍👍

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd