Hotel in zona Coimadai Bushland Reserve, Melbourne

Siamo arrivati a Melbourne da Sydney alle 8 di lunedì 10, con l'intenzione di rimanere in un appartamento che abbiamo prenotato. Non potevamo stare in questo appartamento particolare perché non era al nostro piacere e non era sicuro perché avevamo 4 figli con noi. Abbiamo cercato di trovare appartamenti alternativi e siamo arrivati all'Hotel Nesuto. Abbiamo chiamato e chiesto se potessimo guardare l'appartamento prima di prendere una decisione, perché volevamo assicurarci che fosse sicuro per i nostri figli. Il manager Krisha ha accettato di guardare. Siamo stati impressionati e prenotati 2 camere d'albergo. Krisha e il suo staff erano sorprendenti e molto attenti. Ha visto quanto siamo stressati e voleva che siamo felici. Il giorno dopo, ha chiamato la mia stanza per vedere se mi sentivo bene, ha visto quanto ero agitato e stressato. Posso solo dire che sono stati i migliori hotel che abbiamo mai visitato. I letti erano molto comodi, le camere erano molto pulite e era vicino al trasporto pubblico. Ma il meglio di tutto era che il personale era molto attento e gentile. Raccomando molto questo hotel.

Our stay at four point was really good. Room was big, service was good and the location was also very convenient. Will definitely return for stay when in Melbourne..

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Been most enjoyabke , good location , nearby alot conveninece stores, eateries , shopping, walk 2 stops anc hop onto free tram zone around cbd area.

La posizione è perfetta e il personale è bello. La stanza era completamente diversa dalle foto. Non c'è niente come cortine che bloccano l'acqua dal doccia e l'acqua che si spruzza intorno al bagno e all'intero pavimento. Se lo sapessimo, non avremmo prenotato questo hotel. La posizione è perfetta, quindi consiglio questo hotel a persone che non si preoccupano davvero di doccia.. Altre camere potrebbero essere diverse e meglio di noi...

Perfect choice for an hotel in Melbourne. They are located in the heart of China Town, which is very crowded in the evening/night, so could be a bit time consuming to reach at that time of the day. They have an agreement with a near Wilson Parking, so you’ll always know where to leave your car.

Camere pulite, personale amichevole e posizione perfetta. Facile accesso ai punti di trasporto pubblico e di pasto. Grande valore per i soldi. Buona opzione di bilancio per una breve visita. Mi piacerebbe tornare.

The staff members were great! They were attentive and friendly and made us feel very welcome—the highlight of our stay. The location in the heart of the theatre district is also terrific. The elite lounge has kind of an odd setup, but both breakfast options and evening appetizers and drinks were plentiful and tasty. Water pressure in the shower was a trickle, and our 2 double beds were comically close together—maybe 15cm between them. Overall, though, it was a quality Marriott experience.

A brand new hotel is always good to experience - fresh rooms and public areas. Great staff throughout. Excellent coffee in lobby. Great location with awesome bars and restaurants close by. My only negative is “city view” rooms have a city view when standing up - but when sitting down or in bed the glass has privacy screen as lots of other buildings around.