Novotel Melbourne Central

Recensioni su Novotel Melbourne Central

Novotel Melbourne Central

399 Little Lonsdale St, Melbourne, Victoria, 3000, AustraliaDettagli hotel
Novotel Melbourne Central
Novotel Melbourne CentralNovotel Melbourne CentralNovotel Melbourne Central
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
191 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.5
Pulizia4.6
Filtra per:
Ordina per:
Tutte le recensioni(191)
Recensioni positive(187)
Recensioni con foto/video(50)
Proprietario simpatico(28)
Trasporti comodi(21)
Ottimo rapporto qualità-prezzo(10)
Posizione centrale(10)
Comodo per lo shopping(10)
Ottima colazione(9)
Ambiente di classe(8)
Articoli per l'igiene personale OK(4)
Recensioni negative(4)
Utente anonimo
Camera Standard King
Soggiorno: ott 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 24 ott 2024
Very good location. Easy access to lots of restaurants and shops. Also close to tram stations
Traduci
Arka Chakraborty
Camera Standard King
Soggiorno: giu 2024
Viaggio con amici
4 recensione
3.7/5
Pubblicata: 10 ago 2024
Amazing location and excellent service. However the rooms have one problem, washbasin is next to bed hence if someone has problem with smell. It can be a issue
Traduci
Risposta dalla struttura: Dear Arka Chakraborty,Thank you for sharing your feedback about your recent stay at Novotel Melbourne Central.I’m thrilled to hear that you found our location amazing and received excellent service during your stay. Your positive comments are much appreciated.However, I’m sorry to learn about the issue with the room layout, specifically regarding the proximity of the washbasin to the bed. I understand how this could be problematic for guests sensitive to smells. Your feedback is valuable, and I will share it with our team as we continue to evaluate and improve our room designs.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Utente anonimo
Camera Deluxe con 2 letti matrimoniali
Soggiorno: mag 2024
Famiglia
3 recensione
3.7/5
Pubblicata: 12 giu 2024
I was shocked when I came coz the hotel can't fins my booking!! Lucky I have the confirmation email and the problem was solved in abt 15mins. However I donnoe if they just gave me an avail room coz I tot my room has bathtub but in the end no bathtub 🥲 Bed is comfy but room is small. Have to req for toothbrush and toothpaste at reception as it is not available in room. Also no bottled water given. Location-wise is gd.. Just few mins walk to Melbourne Central and there are some halal restaurants within walking distance too.. do try Blok M, Khao man gai chicken rice and mamak melbourne. Convenient to take the free trams too
Traduci
Risposta dalla struttura: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Sing AL
Camera Standard King
Soggiorno: apr 2024
Solo
3 recensione
4.0/5
Molto buono
Pubblicata: 1 mag 2024
The location is great with access to many restaurants and eatery nearby. The Southern Cross and Skybus station are all within walking distance. City free tram station nearby as well. Room are clean although it's a bit small. However, the room are well designed and functional so you don't really miss much. Toothbrush and slippers are available on request at the front office.
Traduci
Risposta dalla struttura: Dear Sing,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
Utente ospite
Camera Deluxe King
Soggiorno: apr 2024
Lavoro
2 recensione
4.0/5
Molto buono
Pubblicata: 14 apr 2024
Location of hotel was perfect, room is good size to rest / work for some conference calls, I love it. Only cleanliness was a little lacking as I see they do not clean the shower area well (some hairs in a corner) & the nuts I dropped on the carpet floor on the first night was left unattended for 3 nights in a row while I stay in the hotel.
Traduci
Risposta dalla struttura: Dear Guest User,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
Utente ospite
Camera Standard King
Soggiorno: gen 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 13 gen 2024
Very clean and nice room with unbeatable city viee,, staffs are enthusiastic and friendly. Will choose to stay here again!
Traduci
Risposta dalla struttura: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
LuluQLR
Camera Deluxe con 2 letti matrimoniali
Soggiorno: giu 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 9 giu 2024
Very good location and clean. We book with breakfast for two adults. Children below 14 yrs old are free. So we had enjoyed our breakfast during our stay.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for sharing your positive feedback regarding your recent stay at Novotel Melbourne Central.We are delighted to hear that you found our location very good and appreciated the cleanliness of our hotel. It's wonderful to know that you enjoyed the breakfast included in your booking, and that your children could also enjoy it for free.We hope you had a memorable experience with us, and we look forward to welcoming you back to Novotel Melbourne Central for another enjoyable stay in the future.Warm regards,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Utente ospite
Camera Deluxe con 2 letti matrimoniali
Soggiorno: apr 2024
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 4 mag 2024
Great location. Right in the center of town. Walking distance to all main attractions in Melbourne. We stayed with 2 kids. It was very convenient. We only got one time breakfast at the hotel but buffet is rich and delicious.
Traduci
Risposta dalla struttura: Dear Guest User,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
samuel eel
Camera Standard King
Soggiorno: apr 2024
Lavoro
32 recensione
5.0/5
Eccezionale
Pubblicata: 16 apr 2024
Great hotel. However it seems that parking around here isn't so convenient due to spaces. And thus I took the vallet which is 80 per day. A little pricey from my own view but maybe no other choices I guess ? The area is amazing to town hall and have almost full walking access to east Melbourne already. Everything would be in 3km range which is definitely walkable. Breakfast is impressive and staff are extremely helpful. Very good
Traduci
Risposta dalla struttura: Dear Samuel,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerNovotel Melbourne Central
LI YONG
Camera Deluxe con 2 letti matrimoniali
Soggiorno: mar 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 17 mar 2024
Great location and room facilities. Breakfast is also good for family travelers.
Traduci
Risposta dalla struttura: Dear Li,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central
Man v.1
Camera Superior King
Soggiorno: giu 2024
Famiglia
11 recensione
3.7/5
Pubblicata: 9 giu 2024
Nice and clean hotel. Located at the heart of CBD.
Traduci
Risposta dalla struttura: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifwat FakhrulAssistant ManagerNovotel Melbourne Central
Utente anonimo
Camera Deluxe King
Soggiorno: ott 2023
Altro
10 recensione
4.5/5
Ottimo
Pubblicata: 15 ott 2023
Extra night. Already booked and remark for same room but have to move. Got a phone call after rechecked-in and I leaved the hotel for sightseeing. So have to back to the hotel for moved all stuffs to other same type room
Traduci
Risposta dalla struttura: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
Siow Ping
Camera Standard King
Soggiorno: nov 2023
Solo
8 recensione
4.5/5
Ottimo
Pubblicata: 29 nov 2023
The front desk lady is very helpful and hotel room is clean
Traduci
Risposta dalla struttura: Dear sir or madam,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus WidhidarmaAssistant Manager - Front OfficeNovotel Melbourne Central
Kai
Camera Standard King
Soggiorno: giu 2023
Famiglia
14 recensione
4.5/5
Ottimo
Pubblicata: 26 giu 2023
Nice Hotel, Nice service and reception. It is just 100 meters away from those good restaurants in Melbourne.
Traduci
Risposta dalla struttura: Dear GuestWe very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive and helpful feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your stay with us, we hope your next visit will be a pleasant experience.Sincerely,Sarah JenkinsFront Office Manager
Chan Wai Ching
Camera Deluxe King
Soggiorno: mag 2024
Viaggio con amici
3 recensione
4.0/5
Molto buono
Pubblicata: 31 mag 2024
Good locations and services
Traduci
Risposta dalla struttura: Dear Chan,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotFront Office ManagerIbis Melbourne Central