Hotel Holiday Inn a Manchester

I recently stayed at the Britannia Hotel in Manchester and wanted to share my thoughts. Location: The location is definitely one of the hotel’s strongest points. It’s super accessible to all forms of transport, whether you’re arriving by train, bus, or tram. It’s right in the city center, so you can easily explore Manchester without much hassle. Parking: The parking arrangement is convenient if you’re driving, especially with free parking between 8 pm and 8 am. Outside of those hours, you’ll need to pay, so keep that in mind if you’re staying for longer stretches. Hotel Condition: This is where the hotel shows its age. The building is very old, and while it has some charm, it could definitely use an upgrade. You can feel the wear and tear in the common areas and some of the rooms. Rooms: The rooms are a mixed bag. The basic rooms are just that—basic. They’re not particularly comfortable, and if you’re picky about where you sleep, you might feel underwhelmed. However, if you go for one of the upgraded rooms, the experience is much better. Those rooms feel cleaner and more inviting. Breakfast: Breakfast is a solid deal at just £9. It’s not a luxury spread, but it gets the job done. You’ll find the usual options for a budget-friendly hotel breakfast. Staff: The staff are a highlight of the hotel. They’re very kind and helpful, making you feel welcome from check-in to check-out. Value for Money: Overall, this is a budget-friendly hotel, so you do get what you pay for. If you’re looking for a no-frills place to stay in a central location and don’t mind the dated vibe, it works. However, if comfort and modern amenities are a priority, you might want to explore other

Struttura con ottima posizione strategica a due passi dai punti nevralgici, soprattutto a 5 min. a piedi dalla stazione ferroviaria. Ottima la pulizia, la camera veniva pulita e sistemata ogni giorno. Peccato per la moquette a terra un po’ vissuta. Le dotazioni purtroppo in camera poco confortevoli, soprattutto su due prese usb ne funzionava solo una. Bagno piccolo ma recentemente rimesso a nuovo. Molto confortevole la doccia!

They sold our room and tried to make us rebook and pay again!! We booked 2 x double rooms for 3 nights and paid in full when booked (12th - 15th April). I requested adjacent rooms. Our flight got cancelled so 2 of us were unable to stay the first night. Our daughter travelling from elsewhere and arrived at the hotel the first night, 12th April, checked into one room and told them the situation and confirmed that we would be arriving the next day, 13th April. We arrived, tried to check in and the lady on reception said that our booking was for 12th and this was 13th so we would have to make a new booking and pay again!! I said no, I booked and paid for 2 rooms for 3 nights. She said because we didn't arrive on 12th our booking was cancelled. I said no it was not as our daughter checked in and told them the day before. I insisted I would not be rebooking and asked to speak to a manager. She eventually checked with a manager and said we could have a room. This was 3 floors down from our daughter and not what I'd booked. They had basically resold my room. I was glad to get a room but not impressed with their service. It was atrocious that I had paid £500+ for the booking but due to circumstances outwith my control - the flight being cancelled - they did not keep our room for us. They were informed of the situation and my daughter was staying there as part of the booking. They are not to be trusted. I wouldn't stay there again.

La posizione è molto buona e conveniente , tuttavia è un hotel piuttosto vecchio , le attrezzature e le strutture sono vecchie , così sinceramente non credo che sia un hotel 4 stelle...

Receptionist is not stationed at counter. Need to press a bell and wait for several minutes. I was asked to show booking number which I need to retrieved from email. (Note: I’m a 66 years lady). I told her my name but she insisted I showed her my booking reference. Whereas guests queuing after me only required to tell her last name.