Hotel Somerset a Makati

Questa è la seconda volta che soggiorno nella *****ola di Manila. Sono stato qui una volta in 18 anni e la camera è stata rinnovata, ma non è cambiato molto. Il servizio alla reception è comunque efficiente e cordiale. Anche la qualità della colazione è abbastanza buona, ma ci sono molti cibi occidentali e pochissimi cibi cinesi. Sorprendentemente, il servizio nell'atrio, che in passato era impressionante, era a un prezzo basso. Dopo l'arrivo della nostra macchina, c'erano molti facchini, ma nessuno ci ha aiutato a tirare la porta o i bagagli un grande berretto alla porta. Ok, ma ora che la persona è cambiata, parlo solo da solo e non apro la porta all'ospite. Più tardi, un addetto alla sicurezza ci ha aiutato a trasportare i bagagli. Lo stesso problema di servizio si è verificato anche con la giovane donna che si è seduta a colazione. Sembrava così arrogante e deludente. Alberghi professionali, le tende oscuranti sono fatte così, ahimè! ! !

ATTENZIONE!! Non vi fate ingannare dalle fotografie 🙏 posto per dormire una notte di passaggio, mediocre camera piccola no frigo non funzionante il wifi, aria condizionata rumorosa e rumori nella camera accanto!colazione ottima ma servita nel bar adiacente che la notte mette la musica molto alta per fortuna che eravamo al 3° piano ,quartiere equivoco con persone femminili che adescano clienti per sesso 🤔 gentilezza del personale e disponibilità ECCELLENTE 🤩

Perchè scegliere questo albergo? 1. Posizione: a pochi passi da centri commerciali, parchi, ristoranti, ecc. Sono andato all'aeroporto da questo hotel, la spesa era poco più di 300 PHP. All'interno dell'hotel sono presenti anche 2 ristoranti. 2. Rapporto qualità/prezzo: la stanza è un intero monolocale. Inoltre, bella acqua calda e vasca da bagno per rilassarti dopo una lunga giornata. 3. Servizio: il personale è incredibilmente gentile, disponibile e comprensivo. Presumibilmente c'è un deposito da pagare al momento del check-in, ma, poiché ho finito il mio peso e non hanno accettato la mia carta di debito UnionPay, la reception ha deciso di rinunciarvi. La reception accetta Alipay, ma i ristoranti no.

Camera e servizi buoni, ma il wifi è spazzatura per un hotel a 4 stelle e non funziona mai correttamente. Agli hotel dovrebbe essere vietato di chiamarsi hotel a 4 stelle se tutto ciò che fanno è trovare scuse e non aggiustarlo mai Gli hotel a 2 stelle hanno il wifi che funziona velocemente ma non questo che è stato deludente perché è un posto costoso

We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language! Photo from one of the restaurants at Greenbelt close to the hotel.

I booked Super Deluxe Queen Room or something, it’s a standard sized Queen bedroom with ensuite. Clean and new looking. No complaints. Pretty good view as well. The minibar was super cheap, which is a first for this traveller. Big enough for some extras too. The pool area was a nice place to hang out, with pool loungers and seperate smoking area. The poolside service for drinks etc was super slow so we didn’t order much. Swimming was but more challenging, the water was basically all chlorine and your eyes started burning the first time you stuck your head under the water. Wifi was good most of the time, but it and the TV went out on our last night when I was trying to rest up for my long flight the nest day. The hotel staff were in no rush to fix it. Either an effective way of ensuring your guests don’t hang out in their room prior to check in, or just too hard. The breakfast buffet was pleasant, I mostly had eggs, bacon, fruit, juice, and coffee. The omlette chef knew his stuff and the staff was discrete and polite. Nice place to be. Lots of variety for the hungrier among you, I had less and less each day after over eating the first time. The hotel restaurant was a saviour after a couple of heavy tourist days, but not really a restaurant, more a small bar with a long list of options. Service was slow and they seemed to have a vague idea of restaurant etiquette. Everything arrived at once, except the salad, which was large for one person, but small for more. They appeared to want to silver service it between us, and a bit offended when I ate it myself from the bowl. Once again, it wasn’t that big. Various attractive booths had the head rests dropped to make sitting there unappealing, I had fun not lifting them up but sliding in with them still down. The food, when it came was very nice for me, but my girlfriend did not like any of her dishes and I stuck to the things that worked for me the first time. The streets outside had a lot of eating options within walking distance and Grab delivers. The front counter staff helped me out of a couple of tricky situations, and were very polite to a confused, tired, first time in the Phillipines traveller. I am in pain all the time and partially disabled, the hotel was very easy to get around once you are inside. As is your access to taxis etc outside. Like everywhere in Manila the streets can be somewhat more treacherous. All in all a pleasant stay, not great, but you could do a lot worse.

It’s a standard hotel, they didn’t provide personal hygiene items; you can purchase them from the hotel. If you don’t request cleaning, the housekeeping will not enter your room. For a late check-out, you can pay 500 pesos and check out at 3 PM. Not new , but just like the picture as they provide.

Buon posto, pulito, la camera è abbastanza grande e comoda. È rumoroso al mattino se la camera si trova in faccia la strada così si consigliano orecchini per un sonno leggero. Il personale è utile e professionale.

The location is close to night club, that’s why you will see night life scenarios every night, you can hear the traffic/hon/noisy sounds from the street. The white towel is not in white anymore, 50% darkness that cant be wash away. Additional drink water bottle have a charge. The breakfast i had for 8 morning mainly eggs and coffee, because the food is not tasty to me. Good side is the room is spacious, got 2 working desktop, full body mirror. In short, i will not come back again.