Macau: hotel con bar

L'esperienza ha superato le aspettative Inizialmente avevo prenotato una camera con vista sul mare, ma Liang Liang che mi ha aiutato a fare il check-in ha aggiornato la camera con vista sul mare. Igiene: eccellente Ambiente: vista mare di prima classe, invincibile, Servizio: molto amichevole e amichevole, senza barriere linguistiche, (cantonese, inglese) Servizi: letto comodo, acqua calda 24 ore su 24, l'hotel offre prese di conversione, aria condizionata potente,

It is more of a business hotel rather than Macao 5* hotel style. After staying at the Venetian and Studio City, Sofitel was a bit of a let down. PROs: - amazing customer service provided by every single member of staff. I did not have any special requests, they were just perfect without me asking for it - extremely comfortable bed and pillows - excellent buffet lunch - nice pool area CONs: - the rooms are 4 star, a little sad and outdated - the bathrooms are 3 star, very old and disappointing. They must be refurbished asap (even just changing the shower glass and bath glass wall to a modern smoky glass to match the basin, changing the lamp heads to something more modern, and make the overall aesthetic dark and moody, and better shower heads would be a quick fix) - the cleaning standards are not up to par (see photos, not acceptable for a 5* hotel)

AS a four-star hotel, we didn‘t expect much but one thing that impressed us, the coffee shop located on the ground floor the service was excellent. The waitress is so friendly and helpful. Thank you so much. 

Visita il Veneto e si ferma per 3 notti. In fondo mi fu dato una stanza sul pavimento che passava attraverso le opere di aggiornamento e l’odore di pittura fresca era sovraccaricato e insufflato nell’aria per tutta la mia permanenza, dandomi mal di testa, grazie a Dio non mi fermo per molto tempo. Oltre a ciò, la stanza era pulita e la casa si riempiva di camere e di servizi ogni giorno. ****** è solo in piedi e ci sono molti cibi e cibo in camera. Purtroppo, cibo è molto costoso e non è davvero delizioso. L'aeroporto offre servizi di navetta per l'hotel gratuitamente.

Good location near the historical centre to walk. Big nice room for affordable money. Nice pool on the 23 floor, but we had no time to try it. The breakfast is very poor, no vegatebles such as tomato and cucumber at breakfast. Absolutely same food for 2 days. No options for vegan.

Nice hotel and would stay again. We got connecting rooms for 4 adults and one toddler. They provided a crib and bath toiletries. Staff were also kind enough to heat up leftover food for my toddler so I can feed it to him in the room. Pools looked awesome but we were too cold to swim although we saw people swimming in the pool every day when we were there so maybe it was heated. The cube kingdom was really big, and my toddler had a fun time in it, but it does cost extra. Cleanliness I gave a four because I always think hotels with carpets are inherently a bit dirtier, but it’s probably way too much money to change all the carpet into hardwood floors at this point.

Molto bel soggiorno per un breve soggiorno a Macao. Solo la questione è un odore di meraviglia nella stanza. La colazione era buona e il personale molto amichevole!!

Here's an updated review: _5/5 stars_ ”I am impressed with the exceptional service provided by the Artyzen Grand Lapa Macau team. We encountered some issues during our stay last night, but Patrick Ong, the front manager, took immediate responsibility and ensured that they were resolved promptly. His professionalism, empathy, and commitment to customer satisfaction are truly commendable. Patrick's efforts made a significant difference in our stay, and we appreciate his dedication to providing outstanding service. Additionally, we would like to extend our gratitude to the staff at Cafe Bela Vista. They provided helpful and excellent service during our dining experience. Their warm hospitality and attention to detail made our meal truly enjoyable. Thank you, Patrick, and the Cafe Bela Vista team for making our stay at the Artyzen Grand Lapa Macau a memorable one. We look forward to our next visit!”

This room provides a comfortable and functional stay for solo travelers. While space is somewhat limited, the room is well-equipped with a working desk and a television offering a variety of channels. A standout feature was the bathtub, perfect for relaxing after a day of exploring Macau. The location is also very convenient, with easy access to nearby dining options, a train station, and a bus stop, making travel around the area simple and efficient. Overall, a good choice for solo travelers seeking a convenient and comfortable base for their Macau trip.

Celebrated my birthday yesterday and the hotel staffs were very friendly. The FO staff Stanley provided an incredible service with the room upgrade and late checkout. It has always been a pleasant and comfortable stay at Roosevelt.