Hotel di lusso a Lapu-Lapu

"Came here to celebrate our anniversary. We took our 7 month old with us. My wife wanted to be proactive to see if they had a cot and bottle sterilizer on premise. However the reservation agents we were speaking with online would not confirm one for us. All they kept saying was that it’s based on availability upon arrival. Well after several back and forth emails, they finally agreed to let us reserve one. To me that defeats the purpose of reserving one. They made a simple request(yes or no) a very long drawn out process. Anyways, I messaged the manger on duty when we finally checked in and she was way more accommodating and even gave us a little toy for our daughter. Point is, we went for a family vacation, and a simple request turned into a slight aggregation for us.  The property in of itself was nice. Their breakfast buffet was from 6am to 10am. It was well with food. I liked the variety. For their gym, I wish they had better signage on where it’s at. The restaurants were easy to find and they were pretty good. Cowrie Cove is a bit overpriced for me. The other Resturant’s, Buko Bar and Tides have buffet options that’s way more reasonable than cowrie grill. If we go back, we will eat at those places instead. Overall place is 8/10 for me. Good service, they speak English, and it’s clean. Everything is there too and it’s a short trip to the airport. Pro tip, take grab from the airport versus using their shuttle service. Their shuttle service is 4x-5x the price of grab."

"We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip. The highlights: Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room. Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch. Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5! The lowlights: Here are some reasons why we are not giving Crimson an excellent review. 1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why. 2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable. 3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all. 4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room. 5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch. 6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel. The bottom line: We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons. Thank you to the wonderful staff that made up for the minor issues we encountered!"

"Nice somewhat dated hotel. 3-4 star level. Its attractiveness is based exclusively on the foyer, the shared spaces at the lobby level (including the artificially created beach) and great service. Spectacular view from the large and airy foyer with plenty of spots to sit down and enjoy a cocktail with view. Huge/ opulent exercise area located in an adjacent condo building. The food available is excellent, but the choice too limited for a “luxury hotel” and totally overpriced. Hard to understand as there are nice eateries within walking distance. I guess they just don’t have the view… Rooms ARE functional, but dated and 3 star level at best. While colors are fresh and cool, the furniture is old and has recently been hand painted in white (!) so, surfaces are even still a bit sticky…! Bottom line: great for a short visit or just a cocktail enjoying the view."

"Overall, excellent, really friendly and perfect for relaxing. The lagoon was fantastic, you could float on top of it for hours watching the sky change color. There's an on site bakery, food generally good and 24/7 service. Def worth the money. Lots of readily available activities to do too. Great service."

"Service is great, very accomodating and friendly staff. For the food, we dine at Galo, and the food and staff were superb! My kid enjoyed the pool and waterpark facilities. However, were a little bit dismayed in Pororo Park, staff there doesn’t even care or invite the children for their booth even it was empty, they seem to prioritize foreign kids than locals."

"My wife and I stayed for 2 nights aand 3 days, and overall we were satisfied. The most impressive thing was the kindness of the staff. They were always smiling and greeeting first. I especially want to mention one person. While having breakfast in the restaurant, there was a staff member with a big smile whom I want to recongnize by her name: Her name was Andrea. She was so kind that food tasted even better. One thing I was disappointed about was room service. The TV didn't work in the room, so I couldn't wathch the news. Regular services including bedsheet & beth towels changes was not smooth."

"Hotel decente. Molto nuovo. Servizi freschi. Buon servizio. Ha spa, palestra, piscina. Spiaggia è bella. Ristorante e un bar sono buoni. Nessun bar/restaurante. Nessuna piscina al tetto. Camere spaziali. Tuttavia, i commutatori di luce molto di base, che sono complicati da usare. La rigenerazione è generalmente ОК (può essere di migliore qualità). La posizione non è molto vicina al centro della città. Il personale è molto gentile, amichevole, considerato."

"First of all i would like to say thank you to all the staff especially to Francis the manager at the Bar and the receptionist girl name Ruth she is very pleasant i really appreciate the helpfulness, and also the treatment they gave us it was a delightful experienced i worked in a service industry too and this is really important to have those excellent service in order to sustain the business, whoever is the owner of this hotel please do appreciate the hard-work of Francis the manager at the bar and Ruth im really glad of what he did for us during our stay, the staff are well trained, and overall the room is huge, and clean the amenities are great:) Thank you Dusit Thani, For those who checked a high quality type of service and good place to stay please choose Dusit thank by the way the food is great they have a big serving its all fantastic but the most highlight of my stay is because of the service given to us! The pool , beach breakfast:) it was amazing! Thank you Dusit thani;) it was a delightful experienced indeed."

"highly recommended, will surely go again, the staff are great, charming and helpful, the environment is very clean, the breakfast is super, the room is cozy, got lots of swimming pools, the beach is nice."