Hotel Hotel con sorgenti termali a Distretto di Abuta

The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.

I had an excellent experience at Hilton Niseko Village! From the moment we arrived, the check-in process was smooth and welcoming, with super friendly staff making us feel right at home. The hotel’s restaurant was fantastic — delicious food with a great atmosphere. What truly stood out was the impressive level of customer service throughout our stay. I’d like to give a special mention to one staff member, Winter Song, who went above and beyond to take care of us. Her professionalism, warmth, and attention to detail truly made our stay extra memorable. She provided some of the best customer service we’ve ever experienced. Highly recommend this hotel to anyone visiting Niseko!

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

Great with most amenities at door step from ski rental to locker room. Really convenient. For some reason they don’t make the bed every day and only took out the rubbish and provide fresh towels. They also have luggage storage if required. Room is relatively small for family but not too bad.

A view like no other by the beautiful lake. From the greeting at the start, a welcome drink and snack, we were well looked after. The buffet breakfast and dinner were delicious with a wide variety. The chef rings a bell with every new serve! The nightly fireworks were stunning to view from the comfort of our hotel room. It was easy to access the rest of the lake area where we stayed. The second parking lot is easy to access with a shuttle bus. With yukata to wear and a lovely onsen space, we thoroughly enjoyed our stay there. The only small thing was a tissue and tooth pick that had been missed that was under the bed but alerted the reception and they apologised and sent someone to clean it straight away. Highly recommend you enjoy the lake side views, the dragon footbath and hiring the swan motorised boat to enjoy the lake!

I recently stayed at a hotel that I would highly recommend to anyone visiting the area. The location was incredibly convenient, situated right in the heart of the city, making it easy to explore nearby attractions. The facilities were exceptionally clean and well-maintained, which made for a comfortable and pleasant stay. One of the highlights of my experience was the breakfast. It was plentiful, with a wide variety of high-quality options to choose from each morning. I also thoroughly enjoyed the on-site hot springs. They were relaxing and provided the perfect way to unwind after a day of sightseeing. Additionally, my room offered a stunning view, which added to the overall enjoyment of my stay. Whether you're traveling for business or leisure, this hotel provides an excellent base with great amenities. I would definitely stay here again in the future.

Hotel location along the lake makes it super convenient to take a stroll along the lake and to soak in the firework that starts at 8:45pm and moves along the stretch of hotels. Buffet dinner was extensive and nice. Onsen was quite large - alternate between basement (3 pools)or 8th floor (nice view). Free parking right next yo hotel.

After learning that we were on a trip to celebrate our engagement, the hotel was very kind in providing some extra snacks to liven up the mood. Staff were very fluent in English and able to clearly explain guidelines on the use of the hotel's onsen and give a succint and easy to understand introduction on the hotel directory and services available upon check in. Thank you for the wonderful stay!

Il 2° soggiorno in questo hotel. Il primo era pre-covid. L'hotel ha bisogno di un po' di rinnovazione nelle camere (cioè i in camera onsen hanno crack, bagni). Altrimenti, il servizio dal personale, la cena e l'hotel stesso sono top notch nella zona di Niseko.

L'hotel è nuovo alla fine di 24 anni. Il carro di giardino è molto vicino al giardino. Non c'è differenza tra sciare e sciare.La vista della montagna di Okinawa sulla superficie della stanza è superbe. Naturalmente, ci sono anche le vite che possono guardare il campo di neve. Sabato si può vedere il fuoco nella stanza. I bagni sono piantati direttamente dalla pola, il furgone di Refa ha anche i capelli super veloci e diversi modelli.Ci sono molte opzioni per le uova per la colazione, ma è necessario fare il codice, e la cintura di pesce spazzolino è molto fresca. Sembra seria, ma il direttore del ristorante intimo Ethan si ricorda silenziosamente il tuo posto preferito.Grazie in particolare al direttore della reception, Clarissa, per aver aiutato a portare la stanza al Nikko Club, e dopo aver scivolato la neve, puoi andare a Nikko Lounge per godere di cucchiaio e cocktail.