Hotel con parcheggio a Lilla

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

I checked in late at 1030pm and was redirect to another hotel abt 6m walk away to check-in. I was told to find my wifi pw in the room. After I checked-in, I cannot find the pw in the whole premises including reception. I also found 2 smelly uaed towels in the locker. I need to walk back to the other hotel n ask for it again. This time round, the guy told me he dont know. He said he had asked in the group chat, and no one replied to him. I was mingled with this for 2hrs standing at their counter, waiting for his reply till 12+ am. Their WIFI is generated by their system, each having a different ID and pw. The room is at basement so I basically can not receive any network n I do not have WIFI. I cannot finish my work and need to leave the next morning. I only get a reply from them 2 days after i check out, this is hilarious. I will never never patronize this hotel, including any of Accors anymore. Their service staff seriously need more training. This the FIRST hotel I went that does not provide WIFI in the last decade.

Abbiamo alloggiato due notte in questo Western situato all’ingresso della Ztl di Lille. La sistemazione è particolarmente indicata per chi arriva in auto poiché a 50 metri dall’hotel c’è il loro garage dove poter sistemare la vettura. Il personale della struttura è molto cortese e professionale. La camera era dotata di tutti i comfort, compresa macchinetta nespresso con capsule in omaggio. Una sistemazione davvero ideale sia per turisti che per clienti business.

I stayed here for business for 3 months. It a clean and friendly hotel. It is very central therefore easy to walk anywhere in Lille from it. The staff are so friendly and are always keen to help. I always felt it as an oasis of calm .. despite any chaos outside .. rugby World Cup & braderie.. I would walk in the doors to calm & peace. The gym was basic but adequate for my needs and again I enjoyed the calm of it. I would recommend it whole heartedly and will miss it.

I forgot my makeup worth 300 euros there. Getting it back was so hard. I called for 3 days just to get a simple link sent to my email address and then paid 35 euros for ”fast” shipping, which wasn't fast at all. When I finally got my package, almost everything was gone—just a deodorant and one makeup brush were left. It’s obvious my things were stolen by someone at the hotel. When I called, I was left with no acceptable answer and could not even speak to the manager on shift. This hotel doesn’t care about you or your stuff. They didn’t even say sorry. Don’t stay at Hotel Barriere. There are more honest places that will respect you and your things.

Ottimo per visitare a piedi la città. Vicino ai principali punti d’interesse, nei pressi un parcheggio a pagamento nel quale lasciare comodamente la vettura se si viaggia in auto. Personale super professionale e cortese. Ottima colazione con prodotti freschissimi.

All'hotel Clarance, anche se in bassa stagione ci hannocircondato di attenzioni. Dall'autista che ci ha prelevati alla stazione di Lille Europe e ci ha permesso di scoprire i siti di nostro interesse storico e contemporaneo, alle madeleines del loro pasticcere che ci rendevano il rientro in camera gradevole. Silenzioso, curato e con un personale davvero simpatico.

L'hotel si trova in una buona posizione per raggiungere ii centro della città. L'appartamento è un pò piccolo ma è fornito di tutto. Il personale è gentile e disponibile a venire incontro alle tue esigenze.

🚗 Trasporti: Lille non è grande, quindi il trasporto è comodo, soprattutto perché i vari ristoranti dell'hotel sono molto convenienti 🧹Igiene: la stanza è ordinata e pulita 🍃Ambiente: L'ambiente circostante è confortevole, tutti i principali ristoranti e negozi sono raggiungibili a piedi Servizio: il personale è cordiale e premuroso

The worst hotel experience of my life. 1. They refused to give me back my things left in the room. We left Lille and France after checkout. On the way we remembered about our two jackets, forgotten in the room. We called the hotel and told them about it. We also called our friends and asked them to stop by Hôtel Lille Europe on their way from Belgium to Britain to pick up the jackets. At the reception they were told that they could not get our stuff. Because... they did not have the keys! The most ridiculous excuse I have ever heard! They advised me (by phone) to come the next day. This is a hotel, or am I wrong? People stay overnight and leave! And by the way, nobody promised that my jackets will be found next day! I consider this as theft of my things. 2. I have never encountered such rude attitude of the staff anywhere as in this hotel. Guests are treated here as if we are not the ones paying for the services, but the hotel is doing us the greatest favor by allowing us to spend the night at the hotel. The receptionists do not hide their irritation when communicating with guests. 3. In our double room there was only one blanket and one duvet cover. I had to cover myself with a towel! 4. On the website, in the list of what is provided to guests, parking is indicated. And not a word about the fact that this is for a separate, rather large fee. This is commercial deception. For example: the service ”breakfasts” is indicated, the cost of breakfast is 11 euros. Not a word about the fee for parking. In all hotels, the price of parking is indicated in the description. Here, parking was included in the list of what is already provided to guests. This is unscrupulous advertising. 5. Honestly, in one day, the hotel staff managed to ruin our impression of France and the French forever. Never again!