Hotel vicino a Museo di Kobe City, Kōbe

It is a wonderful hotel, a peaceful place to relax and enjoy the beauty of the nature, onsens and exclusively excellent Kaisai dinner. You can book two private onsens per 1 day (e.g. one in the evening and 1 in the morning) and also 1 private stay in sauna. You can spend time together with your couple. Public onsens are almost free all the time, so you can enjoy them either. We really loved our stay, the hospitality of all staff and free transfer provided. I have looked through many hotels, but this was the best with quality price ratio.

Ordered connecting rooms for 3 at high floor, very nice, clean, and complete amenities aside from luggage storage but no big deal. Location is fantastic, 6-8 mins walking distance from Sannomiya station and bus stop from KIX. Many shops and restaurants around so convenient. Front desk english not good but check in still no issues, check out using machine so very fast. All in all a great value for a 3 star hotel and highly recommended!

Great location, close to many major attractions Spacious and clean rooms, very comfortable Friendly and helpful staff Parking is available but requires an additional fee Overall a pleasant stay, recommended 酒店地点很好，靠近许多主要旅游景点 房间宽敞又干净，住得很舒适 员工服务态度友善、专业 酒店设有停车场，但需要额外付费 整体体验良好，推荐入住

This is a great family-friendly hotel, featuring both indoor and outdoor playgrounds that are perfect for kids. The breakfast is good and offers a satisfying start to the day. The hotel is conveniently located right next to Meriken Park, making it ideal for a relaxing stroll or sightseeing. It also provides a shuttle service to and from Sannomiya. Do note that the pick-up and drop-off points are at different locations, and the shuttle bus departs punctually. The room is spacious, which adds to the overall comfort of the stay.

Location is quite a walk from the station especially with extreme strong wind. The bed is hard with thin pillow, but this hotel offers unlimited drinks (coffee, tea) and FREE breakfast! That got 5 stars plus points from us!

In generale, ho avuto un piacevole soggiorno. La stanza era spaziosa, pulita e offre una bella vista, che rendeva l’esperienza molto comoda. Tuttavia, mi dispiaceva che le strutture di nuoto richiedessero un ulteriore onere. L'ingresso nel lobby era anche difficile da trovare dalla stazione, ma un soggiorno decente in generale.

Grande posizione. Ha il solito vestito da letto, shampoo, condizionatore, torcia dentale. Ha anche olio di pulizia, toner. Ci sono anche sacchi di tè che si può prendere liberamente dal lobby. La zona circostante è in corso di alcune riparazioni, ma l'hotel è a destra dalla stazione di Sannomiya e dal terminale degli autobus.

About 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby. Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture. Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price. 离新神户JR站步行约二十分钟；三宫约十分钟，附近貌似没有地铁站；经济型酒店，房间不算很小，有浴缸； 首晚，下午发现房间Wi-Fi用不了；电话前台只会Sorry；跟携程说了后，晚上有中国员工上门，解决了问题；第二天，酒店还询问反馈；这点还是服务不错，毕竟是喜来登旗下，还是更专业；不像京都的Tokyu Stay Sanjo Karasuma三条乌丸，酒店设施有问题，装没事的。 设施一般，该有的都有；一楼有洗浴用品，调味包大小的一次性牙膏很方便；早晨就是大堂旁边的松屋，要另外买； 前台员工英语可以交流；第一天接待我的眼镜大叔，动作有一点慢，慢慢跟他说还是可以的。整体体验还不错，毕竟价格不贵。

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

A fine hostel. No lift, so you'll have to haul your luggage up at least 4 flights of stairs. Towels are available only for rental. I didn't see much of the staff. The space was very clean, I stayed for two nights and there were only a couple other people. A little expensive for what it is, though I think prices in late December tend to be higher