Recensioni su Xana Hotelle Hotel (Kunming Nanping Pedestrian Street Cuihu)
Xana Hotelle Hotel (Kunming Nanping Pedestrian Street Cuihu)
No.79 Taoyuan Street, Panlong District, Kunming, Yunnan, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
2661 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.4
Servizio9.4
Pulizia9.5
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Tutte le recensioni(2661)
Recensioni positive(2589)
Recensioni con foto/video(419)
Ambiente di classe(250)
Trasporti comodi(224)
Reception gentilissima(215)
Ottima colazione(128)
Camere ampie(127)
Insonorizzazione mediocre(89)
Posizione centrale(38)
Recensioni negative(72)
Simone Hee
Camera Business con letto matrimoniale
Soggiorno: set 2024
Altro
4 recensione
10.0/10
Eccezionale
Pubblicata: 26 ott 2024
Good services.Staff are so helpful and friendly. The room is clean and has a good location nearby to town area .
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Risposta dalla struttura: 親愛的男神/女神: 您好啊!非常開心我們的男神女神都給您留下了深刻印象,也希望我們希岸酒店人和這個美麗的城市一樣,是您記憶中美好的一部分。期待您下次回來,不見不散哦。祝安好!
Hotel was nice, close to many restaurants, big breakfast, staff welcoming
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Risposta dalla struttura: Dear friends:Hello!Thank you very much for staying in our hotel and giving us a good review😃. Your satisfaction is our greatest motivation, and we are deeply honored to provide you with a pleasant accommodation experience🤗.During your stay, we have been committed to providing every guest with a comfortable, convenient and warm environment🥰. Our team members are also very happy to receive your recognition and praise👍.If you choose our hotel again in your future travels, we will serve you wholeheartedly and let you feel a more perfect stay experience🙌. Thank you again for your support and trust, and wish you a happy life and a smooth journey🎉!xana Hotel Kunming Nanping Pedestrian Street Cuihu BranchOctober 23, 2024
The location was the best as it's 30 minutes walking distance near the old street and other streets famous in the city. It was easy for us to plan our trip as we walked from the hotel to the old street to the lake. The hotel also have good music and TV system and we are able to connect our phone to the Bluetooth to open music in the room.
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Risposta dalla struttura: Dear God/Goddess: Hello! Thank you for your strong support. Your satisfaction is the driving force of the hotel. Needless to say, just come often! I wish you a happy life and a good mood every day O(∩_∩)O~
Baobeibei0812
Xi'an Deluxe Twin Room (Zero Pressure Mattress + Spacious And Transparent + Deep Sleep Privilege)
Risposta dalla struttura: 親愛的男神/女神: 您好!我是您的寵愛天使coco。無論您走到哪裡,衹要有希岸就有家,就能感受到温暖,“與君初相識,猶如故人歸”。希岸酒店致力營造時尚、輕奢、跨界的旅途生活氛圍,帶來更為貼心的寵愛服務及居住體驗,用心服務每一位顧客,小希會不斷努力,不斷提升小希的服務,再次感謝親的推薦,小希努力把小希的服務做到最好。期待您的下次入住喲。
Utente ospite
Xi'an Deluxe Twin Room (Zero Pressure Mattress + Spacious And Transparent + Deep Sleep Privilege)
Risposta dalla struttura: 親愛的男神/女神: 您好!我是您的寵愛天使coco。無論您走到哪裡,衹要有希岸就有家,就能感受到温暖,“與君初相識,猶如故人歸”。希岸酒店致力營造時尚、輕奢、跨界的旅途生活氛圍,帶來更為貼心的寵愛服務及居住體驗,用心服務每一位顧客,小希會不斷努力,不斷提升小希的服務,再次感謝親的推薦,小希努力把小希的服務做到最好。期待您的下次入住喲。
Risposta dalla struttura: 親愛的男神/女神: 您好啊!很遺憾沒能給您帶來一個滿意的入住體驗,您第一次入住的是豪華大床房,第二次住的是玲瓏大床房,您入住後反映房間有煙味,桌子上有印子,聽到您的反映後面給您升級了一間純凈大床房,我們房間是有遵循一客一換的,床單被套都有更換的,也有洗滌公司專門洗滌的,換床單被套都是有監控的,檢查好才放出來賣的,不純在有蟲子,歡迎來查證,關於您提到的房間煙味問題,我們已經採購了出臭氧機,後續無窗的房間都擺放,關於這個桌面污漬是陷進去的印子是無法人工打理乾淨的,已經找專業的傢俱保養處理,對於以上我們都是現場專人為您處理,也給您免費升級了房型,但是非常抱歉,因為之前跟您溝通過了,您對我們酒店房間不滿意,時間還早,可以更換酒店入住的,但是您是二次入住我們酒店,相比也是對我們酒店無論是位置也服務也是認可的,而且對於以上我們也做出了相對應的服務,給您退了百分之20的房費,但是您的要求是要住也要退百分之50的房費,確實超出了我們的權限,因為對您也不是有巨大的損失,而且我們也提供了相對應的服務,所以衹給您升級了房型和退款了百分之20,非常抱歉給您帶來不好的體驗,歡迎下次再來入住,我們免費贈送水果,給您升級房型,真的希望您再次給小希一個服務您的機會!祝您天天開心!
Utente ospite
Xi'an Deluxe Twin Room (Zero Pressure Mattress + Spacious And Transparent + Deep Sleep Privilege)
Risposta dalla struttura: 親愛的男神/女神: 您好啊!您好!非常感謝您選擇入住我們酒店,也特別感謝您抽出時間分享入住體驗!看到您對酒店門口藍花楹的喜愛,以及前台為您升級房間能為旅途增添一絲驚喜,我們倍感榮幸。關於您提到的房間異味、牆紙開裂和花灑水垢問題,我們深感抱歉,這些細節疏漏沒能為您帶來完美體驗,我們已第一時間安排工程部全面排查整改,並加強客房維護及清潔流程監管,另外關於翻新的問題我們也會與業主協商,祝您旅途愉快。
Utente ospite
Xi'an Deluxe Twin Room (Zero Pressure Mattress + Spacious And Transparent + Deep Sleep Privilege)