Recensioni su Vienna House Easy by Wyndham Cracow

Risposta dalla struttura: Grazie mille per la sua splendida recensione! Siamo lieti di sapere che ha apprezzato il suo soggiorno e che abbia apprezzato la pulizia, il design moderno e il comfort delle nostre camere. È bello sapere che il nostro team le abbia lasciato un'impressione positiva e che il rapporto qualità-prezzo l'abbia colpita: ci impegniamo sempre a offrire qualità e convenienza. Le sue gentili parole e la sua raccomandazione sono molto importanti per noi. Speriamo di darle nuovamente il benvenuto molto presto! Cordiali saluti, Hubert Cholociński, Operation Manager

Risposta dalla struttura: Grazie per il tuo messaggio e per le tue continue visite: apprezziamo davvero la tua fedeltà. Ci dispiace che non sia stato applicato uno sconto durante il tuo recente soggiorno. Cerchiamo sempre di premiare i nostri ospiti abituali ed è un peccato che questo aspetto sia stato trascurato. Non esitare a contattarci direttamente prima della tua prossima visita e saremo lieti di valutare eventuali offerte o vantaggi fedeltà disponibili. Grazie ancora per il tuo feedback e speriamo di poterti dare nuovamente il benvenuto presto in circostanze migliori. Cordiali saluti, Hubert Cholociński, Responsabile Operativo

Risposta dalla struttura: Thank you for sharing your feedback, and we’re very sorry to hear that your experience didn’t meet your expectations.We truly apologize for the discomfort you experienced with the room and bed, as well as the distance from the city center. We always aim to provide our guests with a comfortable stay and a great value, so it’s disappointing to learn that we fell short in these areas. Your comments are important to us, and we’ll certainly review them with our team to make improvements.We appreciate you taking the time to share your thoughts, and we hope you might consider giving us another chance in the future.Warm regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your review! We're glad to hear that you had a good experience overall. While our location is a bit outside the city center, we’re happy that the 15-minute walk didn’t cause too much inconvenience. We hope to welcome you back for another stay soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback! We're glad to hear that you found the room decent, the internet reliable, and our staff friendly. We appreciate your comments on the value for money, and we understand that more frequent room cleaning would have been preferred. We’ll definitely keep that in mind as we strive to improve our services.We hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback! We’re happy to hear that you found the room clean and cozy, and that you enjoyed the public spaces. We understand that our location is a bit farther from the city center, but we're glad to know that the transportation options made it convenient for you.We hope to welcome you back for another stay soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback. We're sorry to hear that your stay didn't meet your expectations. We always strive to provide the best experience for our guests, and we'd love to hear more about what specifically didn't meet your needs so we can improve. If you're open to it, please feel free to contact us directly.We appreciate your time and hope to have the opportunity to make things right in the future.Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Grazie per la sua attenta recensione! Siamo lieti di sapere che abbia apprezzato la pulizia e il design moderno dell'hotel. Comprendiamo le sue preoccupazioni riguardo alla posizione e alla tranquillità dell'ambiente. Sebbene sia un po' più lontano dalle principali attrazioni, siamo lieti che i 15 minuti a piedi non siano stati un grosso inconveniente. Apprezziamo molto il suo feedback e lo terremo in considerazione per continuare a migliorare l'esperienza complessiva degli ospiti. Speriamo di darle presto il benvenuto! Cordiali saluti, Hubert Cholociński, Operation Manager

Risposta dalla struttura: You're very welcome! It was a pleasure having you stay with us. We're glad you chose our hotel, and we hope to welcome you again soon. If you need anything in the future, don’t hesitate to reach out.Safe travels and best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our location, room design, and breakfast. It's also great to know that our reception team made a positive impression. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your kind feedback! We're so glad to hear that you enjoyed our convenient location and the peaceful surroundings. It's great to know that your check-in and check-out experience was smooth and hassle-free. We hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback! We’re glad to hear that you found our location convenient and our staff helpful in assisting with trip bookings. However, we apologize for the issue with the food delivery and the lack of follow-up — that’s certainly something we will address to ensure it doesn’t happen again.We also understand your concern about the absence of a hotel bar and restaurant, especially given the surrounding area. Your comments are valuable, and we’ll take them into consideration as we look for ways to improve the overall guest experience.We appreciate your time and hope to have the opportunity to welcome you again in the future.Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback! We're delighted to hear that you found the room clean, spacious enough for your suitcases, and great value for the price. We’re always happy when our guests are satisfied with both the comfort and affordability of their stay.We hope to welcome you back soon!Best regards,Hubert CholocińskiOperation Manager

Risposta dalla struttura: Thank you for your feedback! We're thrilled to hear that you enjoyed both our location and breakfast. We hope to welcome you back soon for another great stay!Best regards,Hubert CholocińskiOperation Manager