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Ten Bompas Hotel
4.4/516 Recensioni

Ten Bompas Hotel

Randburg|1.86km dal St Paul's Church Parkhurst
With a stay at Ten Bompas in Johannesburg (Randburg), you'll be a 4-minute drive from Rosebank Mall and 6 minutes from Melrose Arch Shopping Centre. This luxury hotel is 8.2 mi (13.2 km) from Montecasino and 4 mi (6.4 km) from Sandton City Mall.Enjoy recreational amenities such as a steam room and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting.Enjoy French cuisine at Winehouse Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Johannesburg? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces. Rooms have private patios. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
54 on Bath
4.4/569 Recensioni

54 on Bath

Johannesburg|2.56km dal St Paul's Church Parkhurst
I didn't get to stay at 54 on Bath. I made a reservation online. When I went to apply the loyalty benefit, it would not allow me to do so. I contacted the hotel as per their online instruction to do so. The receptionist, hearing my request, told me she was busy with a client and would phone me back. Understandable. Thirty minutes later no call. I called her back and she said I had to resolve the matter online. I then ask her where on line and she doesn't know, she has to call someone to help. I ask her what the cancellation policy is and she says ”6pm!” I ask her to escalate to a manager. The manager comes online and I tell her about the loyalty issue. She too insists i fix it online, and despite incessantly affirming that my reservation is not reflecting online, she tells me that's where it needs to be fixed. She also tells me she needs to find out what's wrong and will call back. Of course that doesn't happen. I call back and decide to cancel my booking. I ask what the cancellation policy is. I get told as long as it is before 6pm before my day of arrival. When I confirm 6pm she changes it to 12pm ”depending on reservations”. I tell her i wish to cancel my booking now and can she do that. Again, she insists that I go online and cancel the booking. I tell her the reservation is not reflecting online on my account. I send her a screenshot. The screenshot clearly shows ”No reservation for these dates”. She tells me I have the wrong end date 2025. I change the date and still no reservation reflected. Again, she tells me I have to cancel online. Until I INSIST that she does it via telephone, she doesn't. Then all I get is, ”it's cancelled”, knowing she has not made the cancellation but just wants to get me off the phone. So I verify my 100% refund and when I'm likely to get my refund. She tells me it will be returned EFT. I tell her it's a foreign card!! She tells me it will go back on the card. Only when I tell her that I've recorded the conversation, does she say ”sorry”. When I tell her i'm coming on to trip advisor she says- ”i hope you're not going to do that.” 54 on Bath a 5 star boutique hotel!!!!!! I have booked all my clients in your hotel. This is just shocking service. I would have done anything to save the business when the client asked for a cancellation. They didn't even ask me why I was cancelling. So 54 on Bath - here's why. When I am paying the rates I do for a 5 star experience, I don't expect incompetent staff, a website that is dysfunctional and not even an apology. And when we ask for a cancellation, cancel with verification. This is why Trip Advisor is so powerful!

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Colazione

Clico Boutique Hotel
4.4/549 Recensioni

Clico Boutique Hotel

Johannesburg|2.19km dal St Paul's Church Parkhurst
With a stay at Clico Boutique Hotel in Johannesburg (Rosebank), you'll be within a 5-minute drive of Rosebank Mall and Johannesburg Zoo. This luxury hotel is 2.3 mi (3.7 km) from Melrose Arch Shopping Centre and 3.2 mi (5.1 km) from Nelson Mandela Square.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Johannesburg? This hotel has 915 square feet (85 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

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Cag the Vantage Rosebank
4.2/513 Recensioni
Il servizio è stato ottimo. Il personale della reception è super cordiale e molto disponibile in tutto. Basato in una posizione perfetta con quasi tutto a pochi passi di distanza - molto comodo. Anche l'appartamento reale era fantastico. Molto confortevole e vale il soggiorno.
Southern Sun Rosebank
4/553 Recensioni
Me and my wife we enjoyed our stay in the hotel.we coming back again. Room service was on point, excellent service. The staff also was welcoming too. The breakfast was also on point I enjoyed my stay and I get to see the places we were here to see.
Southern Sun Hyde Park Sandton
4.1/547 Recensioni
L'albergo si trova in una zona abbastanza tranquilla e poco trafficata. Attraversando il parcheggio si raggiunge direttamente il centro commerciale. Le camere sono ben tenute e pulite, co un ottimo rapporto qualità prezzo. Il bar e la piscina della struttura sono meravigliose. Anche la colazione e il ristorante offrono un ottimo servizio , se non fosse per la lentezza del personale , ma questo fa parte della cultura Sud Africana, molto meno frenetica di quella europea. Il personale è molto gentile e pronto , con le sue tempistiche , a soddisfare ogni esigenza.
The Capital on Bath
4.2/534 Recensioni
This was the second time I stayed at the Capital on Bath and the first time, a week ago, I left my hair curlers behind. No ordinary hair appliance but a Dyson AirWrap and I only noticed when I packed on Sunday evening. Never in a million years did I think I would get it back, but I was wrong. Housekeeping had carefully packed it and kept it and it was returned to me this morning. Hats off - we sometimes think that honesty is lacking in South Africa, but not by this team. I've found the staff very pleasant, the rooms clean, the breakfast good. Nothing to complain about - but this piece of service is outstanding, anywhere in the world. Thank you Team Capital on Bath.
54 on Bath
4.4/569 Recensioni
I didn't get to stay at 54 on Bath. I made a reservation online. When I went to apply the loyalty benefit, it would not allow me to do so. I contacted the hotel as per their online instruction to do so. The receptionist, hearing my request, told me she was busy with a client and would phone me back. Understandable. Thirty minutes later no call. I called her back and she said I had to resolve the matter online. I then ask her where on line and she doesn't know, she has to call someone to help. I ask her what the cancellation policy is and she says ”6pm!” I ask her to escalate to a manager. The manager comes online and I tell her about the loyalty issue. She too insists i fix it online, and despite incessantly affirming that my reservation is not reflecting online, she tells me that's where it needs to be fixed. She also tells me she needs to find out what's wrong and will call back. Of course that doesn't happen. I call back and decide to cancel my booking. I ask what the cancellation policy is. I get told as long as it is before 6pm before my day of arrival. When I confirm 6pm she changes it to 12pm ”depending on reservations”. I tell her i wish to cancel my booking now and can she do that. Again, she insists that I go online and cancel the booking. I tell her the reservation is not reflecting online on my account. I send her a screenshot. The screenshot clearly shows ”No reservation for these dates”. She tells me I have the wrong end date 2025. I change the date and still no reservation reflected. Again, she tells me I have to cancel online. Until I INSIST that she does it via telephone, she doesn't. Then all I get is, ”it's cancelled”, knowing she has not made the cancellation but just wants to get me off the phone. So I verify my 100% refund and when I'm likely to get my refund. She tells me it will be returned EFT. I tell her it's a foreign card!! She tells me it will go back on the card. Only when I tell her that I've recorded the conversation, does she say ”sorry”. When I tell her i'm coming on to trip advisor she says- ”i hope you're not going to do that.” 54 on Bath a 5 star boutique hotel!!!!!! I have booked all my clients in your hotel. This is just shocking service. I would have done anything to save the business when the client asked for a cancellation. They didn't even ask me why I was cancelling. So 54 on Bath - here's why. When I am paying the rates I do for a 5 star experience, I don't expect incompetent staff, a website that is dysfunctional and not even an apology. And when we ask for a cancellation, cancel with verification. This is why Trip Advisor is so powerful!

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