Hotel Hotel con sorgenti termali a Medan

Spacious room, love the bed as it’s comfy and big No iron provided in the room, has to request for it and have to call 3 times to the housekeeping before it’s delivered to my room.

Good breakfast helpful stuff poor Wi-Fi. The Internet doesn’t work overall it was a good stay. There is no window to the street or garden, but I would recommend it. I would repeat if I come back.

Per la prima volta, sono rimasti in questo hotel. Grande servizio di contropartita, il personale è stato in grado di parlare in inglese. La stanza era pulita e i bagni erano riempiti ogni giorno. Non ci sono denunce. Super vicino alla stazione principale che collega direttamente all'aeroporto. Il colazione inizia alle 0630-1000. Il menu di ogni giorno è diverso. Un piccolo svantaggio è che i piatti sono etichettati in Bahasa Indonesiano, quindi potresti avere bisogno di aiuto se davvero vuoi sapere che cosa sono serviti. Alle 0700, il buffet inizia la stazione di omeletta e di noodle. La manutenzione è fatta ogni giorno. Le lenzuola sono pulite, nessun odore, le tole sono anche molto pulite. Buono lavoro per l'hotel. Si consiglia di tutti i tipi di viaggiatori di rimanere.

Grand City Hall Medan Hotel – A Warm and Memorable Stay in Medan My recent two-night stay at Grand City Hall Medan Hotel during Ramadan turned out to be a delightful experience — one that combined comfort, convenience, and exceptional service. Service and Hospitality What really stood out to me was how the staff went above and beyond to ensure our comfort. On our last night, we ran into a bit of trouble — the AC in our room suddenly started making loud noises in the middle of the night. Not exactly ideal when you’re hoping for a peaceful rest. But here’s what impressed me: the hotel staff handled it so well. They responded quickly, offered us a new room without hesitation, and even helped us pack and move our belongings. It’s rare to see that kind of care and attention, especially in the middle of the night. Thanks to their swift action, what could have been a frustrating night turned out to be just a minor hiccup — and we were able to get back to a restful sleep without much trouble. Hotel Design and Amenities The hotel itself is beautifully designed — modern yet inviting. We stayed in one of their Japanese-style rooms, which turned out to be a real highlight. The room had a peaceful Tatami area, adding a lovely touch of authenticity. It felt like stepping into a little corner of Japan — perfect for relaxing after a long day. Plus, the Jacuzzi in the room was an amazing bonus — just what we needed to unwind. Ramadan Dining Experience Since we visited during Ramadan, the hotel’s thoughtful approach to accommodating fasting guests was a real plus. Their Sahoor menu was fantastic — delicious, filling, and full of variety. It felt like they genuinely cared about making sure we had a satisfying start to our day. In the evenings, their iftar session was another standout. The setup — both indoors and outdoors by the pool — created a relaxed yet festive atmosphere. The menu was well-curated, offering a range of tasty dishes at a reasonable price. To top it off, their lobby café offered complimentary tea, coffee, and small iftar snacks every afternoon — a thoughtful touch that felt incredibly welcoming. Location Being right in the heart of Medan was another big win. Whether you’re exploring the city’s vibrant food scene or heading out for business, the hotel’s central location makes everything easily accessible. Room Cleanliness and Maintenance While the room itself was clean and well-maintained, I felt the bathroom could have used a bit more attention — perhaps a deeper clean to really match the otherwise high standards of the hotel. That said, this was more about my personal preference for spotless surfaces than any major issue. Ambiance and Atmosphere One interesting thing I noticed was that the hotel seemed to attract a well-dressed, elegant crowd — it felt like a place where Medan’s esteemed ladies and gentlemen regularly gathered. There was an air of sophistication that added to the charm. Final Thoughts If you’re looking for a hotel that offers more than just a place to sleep — one that makes you feel welcome and well-cared for — Grand City Hall Medan Hotel is an excellent choice. From the inviting Tatami room and Jacuzzi to their thoughtful Ramadan touches and top-notch service, this hotel truly made our stay memorable. I’d definitely recommend it — and I wouldn’t hesitate to stay here again the next time I’m in Medan

Most of the guests are uneducated, mostly from outskirt. They just smooke everywhere, in the toilet, in the lobby and even in restaurant. The hotel staff should reprimand such guests, but they just ignore their terrible abd uneducated behaviour. I booked non smooking room but given smoking room with terrible smoking smell. Truly not recommend to stay in this hotel not because of the staff but because of its guest environment.

𝗕𝗥𝗔𝗡𝗗 𝗡𝗘𝗪 𝗛𝗢𝗧𝗘𝗟 World class hotel. An opulent hotel experience. The room was very clean, quiet and peaceful with a nice view. The food and beverage outlets are amazing and the staff is very friendly and helpful. The service here amazing, free ice cream whilst waiting for check-in is just the tip of the iceberg. The deep joy pool, everyone should dive into once. Their luxury white fluffy towels, plush white bath robes and heavenly-smelling shower gels in tiny little bottles 一there's something about padding around in their fancy bathroom that feels gloriously decadent. The breakfast spread was a culinary delight, and the hotel's facilities, including the spa and fitness center, were top-notch. Located conveniently in the heart of the city, this hotel is the epitome of luxury. I highly recommend it for an unforgettable experience. Recommend this hotel to anyone that can afford it. 𝐓𝐇𝐄 𝐁𝐄𝐒𝐓 𝐇𝐎𝐓𝐄𝐋 𝐈𝐍 𝐓𝐇𝐄 𝐇𝐄𝐀𝐑𝐓 𝐎𝐅 𝐌𝐄𝐃𝐀𝐍 🏆🪙 (𝗥𝗔𝗡𝗞𝗘𝗗 #𝟭 𝗢𝗙 𝟰𝟰𝟯 𝗛𝗢𝗧𝗘𝗟𝗦 𝗜𝗡 𝗠𝗘𝗗𝗔𝗡) 𝐓𝐫𝐢𝐩𝐚𝐝𝐯𝐢𝐬𝐨𝐫’𝐬 𝟐𝟎𝟐𝟐 — 𝟐𝟎𝟐𝟒 𝐓𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬’ 𝐂𝐡𝐨𝐢𝐜𝐞 𝐀𝐰𝐚𝐫𝐝𝐬: 𝐁𝐞𝐬𝐭 𝐎𝐟 𝐓𝐡𝐞 𝐁𝐞𝐬𝐭 This marks the third year in a row that The Radisson Hotel Medan has been recognized and received this award. 𝗧𝗥𝗔𝗩𝗘𝗟𝗟𝗘𝗥 𝗥𝗘𝗩𝗜𝗘𝗪 𝗔𝗪𝗔𝗥𝗗 𝟮𝟬𝟮𝟯 | 𝗕𝗢𝗢𝗞𝗜𝗡𝗚.𝗖𝗢𝗠 AND REMEMBER THAT WE ARE THE GREATEST AND THE BEST HOTEL EVER IN THE HISTORY OF THE CITY OF MEDAN. LEADING BUSINESS HOTEL IN INDONESIA | WTA 2019 LUXURY BUSINESS HOTEL | WLHA 2017 HAPA BEST BOUTIQUE HOTEL 2016一2018

Everything was perfectly fine! I was just a bit shocked that the local beer bintang cost 12€. Even without the service fee of 2€. 10€ is far to much. But the staff was very friendly and helpful with everything.

Staff were friendly and helpful. Special thanks to Aggi and Rudi and the lady from GoldenBird Taxis who arranged a car and driver for us for a trip to Lake Toba. Thanks to them we had a safe and wonderful trip to the lake and back to Medan. The breakfast at the hotel is really five star. So much variety. Staff at the restaurant are also wonderful. It is a pity quite a few people smoke cigarettes in the outdoor area.