Hotel con parcheggio a Medan

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

Nice location. Located just next to a new mall. Walking distance to a nearby famous restaurant. Highly recommended stay.

Hotel Staff is very accommodating, ensuring seamless transition from the airport to our hotel room. Shout out to Ms/Mrs Emma Simanjuntak for arranging all of it. 10/10 👍

La stanza era confortevole in generale, ma mi dispiaceva di vedere che una delle tolette aveva tinture visibili su di essa. Le tolette dovrebbero essere pulite e senza spot per ogni ospite. La custodia deve controllare con maggiore attenzione e sostituire gli asciugamani in telaio prima che la stanza sia assegnato. Spero che l'hotel migliori il controllo della qualità in questo settore. Se volete, posso anche renderlo più conciso, più formale o più forte.

Abbiamo soggiornato qui per 3 notti. Ci siamo stati qui qualche volta prima. L'hotel mantiene la sua ospitalità, il caldo e la cortese ricezione dei clienti. E 'stato molto facile da controllare e da controllare. Il personale dal desk front to household was friendly and warm. There are little things that should be pay attention to such as the menu for breakfast.. Although the spread is good but there should be some variations/changes. In generale, rimanendo qui, si ottiene valore per i vostri soldi.

Overall, Ibis Styles Medan Pattimura offers an above-average stay and is a reasonably good choice for business travelers. One of the hotel's strongest points is its staff, who are consistently friendly, courteous, and attentive. Their professionalism and willingness to assist guests contribute positively to the overall experience. However, the hotel's location is not particularly strategic, making it less convenient for accessing some of the city's main attractions and shopping areas. In addition, the facilities and in-room amenities appear somewhat dated and would benefit from renovation and modernization. The breakfast selection is also rather limited and lacks variety, especially for guests staying multiple days. In conclusion, the hotel provides acceptable comfort and service for business trips, but it may not be the most suitable option for travelers seeking a relaxing holiday or leisure-focused stay. It serves its purpose well for short work-related visits, but there is room for improvement in terms of facilities, location, and dining options.

Posizione strategica, alloggio molto pulito, amichevole e utile. Parcheggio gratuito. La caduta non era un letto extra, come l'hotel è sempre piena casa

Very friendly service at checkin and around the lobby. Room service does a very good job but the towels are worn and not very fresh, desperately need replacing. Only 2x towels are given, plus a floor mat. Nothing else. Feels like a 3-4 star hotel with budget level amenities. Pity.

Le camere sono confortevoli, ma la pulizia potrebbe essere migliorata. La custodia viene ogni giorno per pulire le camere. La posizione è buona. La colazione preparata è cucina locale. Quasi tutta la camera deluxe è una camera da fumare, e se hai bisogno di una stanza non fumatori hai bisogno di una sala di libro (in cui molto più grande).

Camera semplice ed economica, ma abbastanza pulita (anche se con qualche formica). La posizione è centrale, a 20 minuti a piedi dai principali centri commerciali (Plaza Medan Fair/Sun/Cambridge), dalla fermata dell'autobus per l'aeroporto di Damri (di fronte a Plaza Medan Fair), dai centri massaggi/riflessologia per famiglie (Jl. Orion) e dai famosi negozi di dolci Medan, come ”Bika Ambon” (Zulaikha)/”Bolu” (Meranti). Parcheggio disponibile con servizio di sicurezza. Tuttavia, la colazione gratuita è disponibile solo a buffet, senza possibilità di scelta.