Medan: i migliori hotel per soggiorni di lavoro

Spacious room, love the bed as it’s comfy and big No iron provided in the room, has to request for it and have to call 3 times to the housekeeping before it’s delivered to my room.

Good breakfast helpful stuff poor Wi-Fi. The Internet doesn’t work overall it was a good stay. There is no window to the street or garden, but I would recommend it. I would repeat if I come back.

Are we sure this is a 5 star hotel? Service was good, staff are friendly. Location is ok. Rooms need a bit of maintenance. The air con is TOO loud, particularly noticeable at night. No earplugs, no sleep! And connecting rooms are a nightmare if your neighbour wants to be loud all night. With so many rooms why would they allocate adjoining before normal? We had to change room after the first night. Hotel is OK overall

Good wifi and decent breakfast at central location very easy access and helpful staff I would highly recommend I will repeat myself

Very professional and friendly staff even though they were extremely busy during the weekend. The breakfast was well stocked with varieties of food and drinks to cater for all palates. The food were delicious from the usual to exotic local delicacies freshly made. There's also sushi, nasi lemak, lontong and more. Freshly made jamu and local brewed coffee with varieties of gula aren from different areas. All in all, the breakfast is superb value for money. Will definitely stay here in our next visit.

Grand City Hall Medan Hotel – A Warm and Memorable Stay in Medan My recent two-night stay at Grand City Hall Medan Hotel during Ramadan turned out to be a delightful experience — one that combined comfort, convenience, and exceptional service. Service and Hospitality What really stood out to me was how the staff went above and beyond to ensure our comfort. On our last night, we ran into a bit of trouble — the AC in our room suddenly started making loud noises in the middle of the night. Not exactly ideal when you’re hoping for a peaceful rest. But here’s what impressed me: the hotel staff handled it so well. They responded quickly, offered us a new room without hesitation, and even helped us pack and move our belongings. It’s rare to see that kind of care and attention, especially in the middle of the night. Thanks to their swift action, what could have been a frustrating night turned out to be just a minor hiccup — and we were able to get back to a restful sleep without much trouble. Hotel Design and Amenities The hotel itself is beautifully designed — modern yet inviting. We stayed in one of their Japanese-style rooms, which turned out to be a real highlight. The room had a peaceful Tatami area, adding a lovely touch of authenticity. It felt like stepping into a little corner of Japan — perfect for relaxing after a long day. Plus, the Jacuzzi in the room was an amazing bonus — just what we needed to unwind. Ramadan Dining Experience Since we visited during Ramadan, the hotel’s thoughtful approach to accommodating fasting guests was a real plus. Their Sahoor menu was fantastic — delicious, filling, and full of variety. It felt like they genuinely cared about making sure we had a satisfying start to our day. In the evenings, their iftar session was another standout. The setup — both indoors and outdoors by the pool — created a relaxed yet festive atmosphere. The menu was well-curated, offering a range of tasty dishes at a reasonable price. To top it off, their lobby café offered complimentary tea, coffee, and small iftar snacks every afternoon — a thoughtful touch that felt incredibly welcoming. Location Being right in the heart of Medan was another big win. Whether you’re exploring the city’s vibrant food scene or heading out for business, the hotel’s central location makes everything easily accessible. Room Cleanliness and Maintenance While the room itself was clean and well-maintained, I felt the bathroom could have used a bit more attention — perhaps a deeper clean to really match the otherwise high standards of the hotel. That said, this was more about my personal preference for spotless surfaces than any major issue. Ambiance and Atmosphere One interesting thing I noticed was that the hotel seemed to attract a well-dressed, elegant crowd — it felt like a place where Medan’s esteemed ladies and gentlemen regularly gathered. There was an air of sophistication that added to the charm. Final Thoughts If you’re looking for a hotel that offers more than just a place to sleep — one that makes you feel welcome and well-cared for — Grand City Hall Medan Hotel is an excellent choice. From the inviting Tatami room and Jacuzzi to their thoughtful Ramadan touches and top-notch service, this hotel truly made our stay memorable. I’d definitely recommend it — and I wouldn’t hesitate to stay here again the next time I’m in Medan

Most of the guests are uneducated, mostly from outskirt. They just smooke everywhere, in the toilet, in the lobby and even in restaurant. The hotel staff should reprimand such guests, but they just ignore their terrible abd uneducated behaviour. I booked non smooking room but given smoking room with terrible smoking smell. Truly not recommend to stay in this hotel not because of the staff but because of its guest environment.

Le camere migliori hanno una finestra di vetro con vista bella sulla città. Molto, molto buona materassi. Il colazione è eccellente.

Vecchi hotel di design che hanno bisogno di ricreare a causa di attuale layout veramente antiquato e non adatto all'ultima struttura come hotel. Scatola per capelli, sistema di illuminazione, aria condizionata senza controllo remoto 😐😐 apprezzare la gestione dell'hotel per guardare questa situazione. Se questo continua a succedere.. Non impossibile l'hotel internazionale Danau Toba sarebbe un crollo e spero che si prenderanno azioni immediate 👍🏻👍🏻👍🏻

I booked 2 non-smoking room but the staffs mention that it is not written. I have to then show the proof but it is pointless, they do not have enough room to accommodate. The swimming pool is attached to the condominium swimming pool and the staff has to manually escort guests to go in through a separate path. They also do not inform to take the in-room towel. Also lastly, the in-room towels are filthy. The hotel can do a better job in washing the towels