The Upper House

Recensioni su The Upper House

The Upper House

Pacific Place, No.88 Queensway, Central and Western District, Hong Kong, ChinaDettagli hotel
The Upper House
The Upper HouseThe Upper HouseThe Upper House
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.5/10
Fantastico
554 recensione
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.3
Servizio9.3
Pulizia9.5
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Tutte le recensioni(554)
Recensioni positive(545)
Recensioni con foto/video(203)
Ottimo design(52)
Camere ampie(39)
Ottima colazione(30)
Magnifica vista sul mare(27)
Vasca meravigliosa(24)
Ben arredato(13)
Ideale per bambini(11)
Strano odore nella camera(4)
Recensioni negative(9)
Utente ospite
Monolocale Vista Isola 70
Soggiorno: ott 2024
Viaggio in solitaria
5 recensione
3.0/10
Pubblicata: 27 nov 2024
Ho soggiornato per tre giorni consecutivi. Ho pagato in anticipo su Ctrip ed ero troppo pigro per cambiare hotel. Da appassionato di hotel di lunga data, mi dispiacerebbe non scrivere una recensione veritiera e non mettere in guardia gli altri dal cadere nella trappola. Le foto 1 e 2 mostrano il pavimento della stanza, che sembra disgustoso. Non è cambiato per tre giorni. Dovrebbe essere così per molto tempo. La foto 3 è una foto reale del frutto di benvenuto il terzo giorno. Il prezzo si avvicina ai 5.000 yuan a notte. La qualità dell'Hong Kong Yiju è incredibile. Non c'è nemmeno un atteggiamento superficiale. Il servizio a Hong Kong è solo haha. Ctrip e l'hotel possono verificare la camera specifica con me. Estremamente deluso!
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie per aver dedicato del tempo a condividere le vostre opinioni. Effettueremo una revisione interna e verificheremo la pulizia della camera. Il nostro frutto di benvenuto viene offerto il primo giorno di arrivo. Generalmente, gli ospiti possono scegliere tra diversi tipi di frutta, che differiscono leggermente dalle foto. Spero di avere l'opportunità di servirvi di nuovo. Edward Tang, Direttore delle Relazioni con gli Ospiti
Xiaomimi_
Monolocale Vista Isola 70
Soggiorno: mar 2023
Altro
2 recensione
2.0/10
Pubblicata: 16 apr 2023
Ero davvero sconvolto per il furto dei miei soldi all'Upper House!!! Ho chiamato subito la polizia, ma l'hotel è stato molto superficiale e mi ha inviato un'email insipida, in cui diceva sostanzialmente che avrebbero negato il furto e che non ci sarebbero stati problemi. Non capisco davvero perché un furto possa verificarsi in un hotel di questo livello e come lo gestiscano in modo così negativo. È questa la cultura aziendale?
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie per aver scelto The Upper House. Ci dispiace che il suo soggiorno sia stato influenzato dall'incidente. Abbiamo fornito tutte le prove pertinenti alla polizia di Hong Kong e collaboreremo pienamente e assisteremo la polizia nelle indagini. Edward Tang, Direttore delle Relazioni con gli Ospiti
Utente ospite
Monolocale Vista Isola 70
Soggiorno: giu 2025
Coppia
1 recensione
10/10
Eccezionale
Pubblicata: 20 ago 2025
It was an amazing experience to stay at the upper house!
Traduci
Risposta dalla struttura: Thank you very much for staying with us.We are thrilled to know you have enjoyed your stay in our house.Hope to welcome you back in the future.Best regards,Edward TangDirector of Guest Experience
HIU YI
Monolocale Vista Isola 70
Soggiorno: feb 2025
Viaggio con amici
2 recensione
8.5/10
Molto buono
Pubblicata: 4 mar 2025
I had a mixed experience during my stay. On the downside, there were security issues, as anyone could access the guest room floors, which made me feel a bit uneasy. Additionally, the lighting in the room was quite dim, which detracted from the overall ambiance. However, the service was excellent. The staff went above and beyond by preparing champagne glasses and slippers for us, and they even helped deliver items to our room. Overall, while the security concern and dim lighting were significant drawbacks, the attentive service made the stay more enjoyable.
Traduci
Risposta dalla struttura: Dear Hiu Yi,Thank you very much for sharing your feedback.Safety and security are our top priority. Rest assured our Security team is always monitoring our public area throughout the day.Our room comes with mild lighting to provide a relaxing atmosphere to our guests. We are happy to set up extra lamps in your room for next visit.Nevertheless, we appreciate your kind words to our team and look forward to wlecoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Utente ospite
Monolocale Vista Isola 70
Soggiorno: lug 2025
Famiglia
30 recensione
8.0/10
Molto buono
Pubblicata: 10 ago 2025
Amenities are sparse but service is pretty solid. Comfortable for western guests and chinese alike.
Traduci
Risposta dalla struttura: Thank you very much for your recent patronage.We hope you have a comfortable stay in our house and look forward to welcoming you in the future.Best regards,Edward TangDirector of Guest Experience
Utente ospite
Monolocale Vista Isola 70
Soggiorno: giu 2025
Altro
1 recensione
9.0/10
Ottimo
Pubblicata: 29 lug 2025
great hotel as always - had an issue first night with the AC but was resolved on the second night which was a relief.  team is great and very attentive- hotel Is still in very good shape and design I timeless. the bar area of the top floor restaurant is always very special to sit for a drink, work, meeting - amazing views.
Traduci
Risposta dalla struttura: Thank you very much for sharing your wonderful feedback with us.We are glad you have enjoyed your overall experience in our house despite the issue regarding the air conditioning.Your compliments mean a lot to us and are very much appreciated.We hope to welcome you back in the near future.Best regards,Edward TangDirector of Guest Experience
Fernando
Monolocale Vista Isola 70
Soggiorno: mag 2025
Famiglia
3 recensione
10/10
Eccezionale
Pubblicata: 26 giu 2025
As a returning guest, we decided to come here for the first time with our baby. The whole team made our stay, especially when it came to our baby. We would like to thank the entire Upper House team. We will definitely be re-returning for sure.
Traduci
Risposta dalla struttura: Dear Fernando,Thank you very much for your continuous support to our house.It is so lovely having you back especially with baby this time.We are glad to know you have a wonderful time with family and hope to welcome you all again soon.Best regards,Edward TangDirector of Guest Experience
Utente anonimo
Monolocale Vista Isola 70
Soggiorno: dic 2024
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 5 gen 2025
Nice ambience, clean room, modern design. A very comfortable stay.
Traduci
Risposta dalla struttura: Thank you very much for sharing your wonderful feedback.We appreciate your kind words and look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Utente ospite
Monolocale Vista Isola 70
Soggiorno: mar 2025
Coppia
8 recensione
10/10
Eccezionale
Pubblicata: 1 mag 2025
A really nice stay. The staffs are really helpful and Mr K Ma, the associate director’s arrangements had made our anniversary even more memorable
Traduci
Risposta dalla struttura: Thank you very much for your wonderful feedback especially highlighting our team member.We are glad to know you have a great time in our house and hope to see you again soon.Best regards,Edward TangDirector of Guest Experience
Yumiaotongxing
Monolocale 80 con vista sull'isola
Soggiorno: ago 2024
Coppia
16 recensione
10/10
Eccezionale
Pubblicata: 23 set 2024
I wanted to extend my heartfelt gratitude to Leo, K and reservation team for their incredible support during our stay. This day is truly significant for my fiancé and me as we are preparing to register our marriage at Red Cotton Tree Road. Despite the whirlwind of organizing photographers, videographers, floral arrangements, and managing guest visits, the Upper House team’s exceptional hospitality made all the difference. We truly couldn’t have done it without their unwavering support. We thoroughly enjoyed our time at the Upper House, and it will always hold a special place in our hearts. Thank you once again for everything!
Traduci
6/8
Risposta dalla struttura: Thank you very much for choosing to stay with us for your wedding.We are thrilled to know you and your fiancee have such a wonderful time in our house and appreciate very much for your compliments especially to our team members mentioned.We wish you all the best to your marriage and look forward to welcoming you back again in the near future.Best regards,Edward TangDirector of Guest Experience
FaT Guys
Studio 70 Vista Porto
Soggiorno: feb 2025
Coppia
11 recensione
10/10
Eccezionale
Pubblicata: 19 mar 2025
Excellent experience from the Upper house. Good location and the staff are absolutely amazing. Overall it’s a 5 out of 5. The general design of the hotel is great that gave me a good vibe. Defo will come stay again in the future!
Traduci
Risposta dalla struttura: Thank you so much for your wonderful feedback.We are thrilled to know you have such an amazing time in our house.We appreciate all your kind words and very much look forward to welcoming you back in the near future.Best regards,Edward TangDirector of Guest Experience
Travel maker 13
Monolocale Vista Isola 70
Soggiorno: lug 2024
Coppia
33 recensione
9.5/10
Fantastico
Pubblicata: 2 set 2024
It’s probably one of the best hotel I’ve ever stayed. Very good location as it’s connected to the Admiralty station and also walking distance to Central area, Hong Kong Park, Peak tram etc. Good for short trip and business people. The whole experience was just as fantastic however if you ever stay there, better turn the wine fridge off during night time. There was a fridge (wine fridge) in the room and it was making crazy noise for whole night and I couldn’t sleep a wink unfortunately 😞 I could have turned it off but too bad I didn’t 🥲🥲🥲
Traduci
6/10
Risposta dalla struttura: Thank you very much for your time in sharing your feedback with us.Please accept my sincere apology for the noise disturbance from our fridge.Nevertheless, we are thrilled to know you have enjoyed the overall stay in our house.We look forward to welcoming you back again in the near future.Best regards,Edward TangDirector of Guest Experience
Anthony’s Adventures
Monolocale Vista Isola 70
Soggiorno: ago 2024
Affari
15 recensione
10/10
Eccezionale
Pubblicata: 12 set 2024
Location: 10 out of 10: Walk score: 11 out of 10: **walking distance from Admiralty 5 min. **Cafe Dahlia inside hotel 1 min. **Starbucks 2 min: inside Pacific Place **Pour over: Little Cove Espresso & Cafe: 1 min: inside Pacific Place.
Traduci
Risposta dalla struttura: Dear Anthony,Thank you for your wonderful feedback.We are thriled to know you enjoyed your time in our house.Look forward to welcoming you back in the future.Best regards,Edward TangDirector of Guest Experience
Diana
Monolocale Vista Isola 70
Soggiorno: mag 2025
Viaggio con amici
8 recensione
10/10
Eccezionale
Pubblicata: 26 lug 2025
Good location with good view. Very comfortable and welcome stay
Traduci
Risposta dalla struttura: Dear Diana,Thank you very much for staying with us.We are glad to know you have a wonderful stay in our house.Hope to welcome you back in the near future.Best regards,Edward TangDirector of Guest Experience
Utente anonimo
Monolocale Vista Isola 70
Soggiorno: gen 2025
Altro
1 recensione
10/10
Eccezionale
Pubblicata: 8 mar 2025
Favorite hotel in Hong Kong. Huge bathrooms, impeccably clean and amazing service. Thanks Upper House team!
Traduci
Risposta dalla struttura: Thank you very much for all your kind words.Glad to know you have enjoyed your recent stay with us and look forward to welcoming you back again soon.Best regards,Edward TangDirector of Guest Experience