Silverland Ben Thanh Hotel

Recensioni su Silverland Ben Thanh Hotel

Silverland Ben Thanh Hotel

14 – 16 Le Lai, Ben Thanh Ward, District 1, Ho Chi Minh City, VietnamDettagli hotel
Silverland Ben Thanh Hotel
Silverland Ben Thanh HotelSilverland Ben Thanh HotelSilverland Ben Thanh Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.3/10
Ottimo
279 recensione
Recensioni verificate
Ubicazione9.5
Strutture e servizi8.9
Servizio9.5
Pulizia9.4
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Tutte le recensioni(279)
Recensioni positive(274)
Recensioni con foto/video(116)
Ottima colazione(43)
Ottimo design(36)
Piscina pulita(26)
Piscina meravigliosa(26)
Ottimo tè pomeridiano(26)
Ideale per viaggi di lavoro(19)
Insonorizzazione mediocre(18)
Posizione centrale(11)
Recensioni negative(5)
Angelo_Italy
Camera Signature Ben Thanh Doppia
Soggiorno: nov 2023
Coppia
11 recensione
10/10
Eccezionale
Pubblicata: 26 dic 2023
Tutto perfetto! Consigliatissimo soprattutto per la zona centralissima e tutto il personale. Abbiamo ricevuto anche un upgrade gratuito Un grazie particolare a Johnny, veramente gentilissimo.
6/8
Risposta dalla struttura: Ben Thanh Xin Chao Angelo_Italy,La ringraziamo molto per la sua gentile recensione del nostro hotel. Siamo onorati di sentire che ha trascorso un soggiorno piacevole con noi e che i nostri servizi hanno soddisfatto le sue aspettative. I nostri colleghi lavorano duramente ogni giorno per offrire ai nostri ospiti il massimo livello di servizi e strutture.La ringraziamo nuovamente per averci scelto e speriamo di poterla accogliere di nuovo quando i suoi viaggi la riporteranno in questa vivace città.Cordiali saluti,Thu Le (Ms.)Assistant Guest Experience Manager.
Hemamamaailvxing
Camera Signature Ben Thanh Doppia
Soggiorno: set 2023
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 12 ott 2023
Questo hotel è la sorpresa più grande di questo viaggio! Assicurati di dare una buona recensione: Innanzitutto hanno aperto solo in ottobre. Sono davvero nuovi. Tutte le forniture sono di ottima qualità. Anche le pantofole usa e getta sono di bambù, il che dimostra la loro cura. In secondo luogo, il l'hotel ha un ottimo senso del design. , anche se l'area della camera non è molto grande, ogni spazio è stato utilizzato il più possibile ed è stato progettato a forma di grotta. Dalla hall ai dettagli della camera, tutto è pieno di design. Anche fuori dal bagno sono piantati dei fiori, che abilmente bloccano il mondo esterno. È anche gradevole alla vista; infine, anche se la colazione non ha così tante varietà, è anche più squisita. Si sente chiaramente che la qualità degli ingredienti è più alta ed è abbastanza da mangiare, soprattutto il fantastico tè pomeridiano, attenzione, non è un piatto di torte, basta solo una tazza di caffè, ma un buffet! Sì, anche il tè pomeridiano è self-service, con una varietà di pasticcini, involtini primavera, frutta, panini... Insomma, basta per un pranzo; anche il servizio è molto buono, forse perché ha appena aperto, il la direzione vuole di più Ascolta le opinioni ed è molto entusiasta. È molto più premuroso del normale servizio stilizzato a cinque stelle. A proposito, anche la piscina sul tetto è bellissima. In breve, ha un ottimo rapporto qualità-prezzo. Consiglio a tutti di venire!
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Risposta dalla struttura: Ben Thanh Xin Chao,非常感謝您對您此次入住的精彩反饋!我們非常高興並自豪地得知您有如此美好的體驗,而且我們的服務在各方面都超出了您的期望。我們以提供最高標準的客户服務為榮,因此能夠了解到我們的努力得到了您的認可,讓我們感到非常欣慰。再次感謝您寶貴的反饋意見,我們期待您的旅程能再次將您帶回我們這裏入住。此致敬禮,Thu Le (Ms.)Assistant Guest Experience Manager.
Guava Groot
Raggio di sole Giardino (double or twin)
Soggiorno: lug 2025
Affari
4 recensione
10/10
Eccezionale
Pubblicata: 26 ago 2025
The front desk staff gave a very detailed introduction at check-in, and a bellman helped carry our luggage from the ground floor to the lobby. In addition to breakfast, the hotel also provides afternoon tea on the 12th floor, which is even available on the day of check out a thoughtful touch for guests waiting for evening flights. The welcome drink and snacks were lovely and unique. Our reserved room had a clear view of the lively streets outside Bến Thành Market. The bathroom was well-equipped with bath salts, bathrobes and jacuzzi. All drinks in the minibar were complimentary, and although the hair dryer was not a famous brand, it worked extremely well. Breakfast was fairly standard, but they also offered an à la carte menu with various Vietnamese specialties. The hotel’s design and artistic atmosphere are impressive. On the day we checked out, the afternoon tea service even featured a live band performance, which made the experience even more memorable. Overall, I would love to return and will recommend this hotel to friends visiting Ho Chi Minh City. Thank you for giving us such a wonderful stay.
Traduci
6/18
Joey
Camera City(sense)
Soggiorno: lug 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 24 ago 2025
The room is spacious, clean, neat & new. The bathroom comes with a jacuzzi. Breakfast is decent. The hotel is very centralised. Great location for shopping in district 1 or 3. Grab is very affordable & widely used in HCM. Hotel staffs are super helpful & friendly. Thank you, Silverland, for making my stay so comfortable. Will definitely still choose to stay there for my next trip too. Highly recommended.
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Rebecca Iu
Camera City(sense)
Soggiorno: lug 2025
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 10 ago 2025
The service is attentive, the hotel is located in the city center which is very convenient. The breakfast is simple but the environment is beautiful; it's a hotel that I would choose again.
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TongTerry
Camera City(sense) per Famiglie
Soggiorno: giu 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 2 ago 2025
We had a very comfortable stay at Silverland Ben Thanh. The hotel’s design is beautiful—stylish, modern, and thoughtfully put together. The room was clean, quiet, and just right for relaxing after a day out. The staff were warm and helpful throughout our stay. One of the best parts was the hotel restaurant. Breakfast was excellent and we ended up eating there most days because the food and service were consistently great. The location is also a big plus—close to many popular sights, which made it easy to explore the area on foot. All around, a great stay.
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HSI CHUN
Camera City(sense)
Soggiorno: mag 2025
Famiglia
2 recensione
10/10
Eccezionale
Pubblicata: 5 lug 2025
Hotel style is my favorite, comfortable and location is very convenient. Room is neat and clean. Enjoyed there very much.
Traduci
6/13
Risposta dalla struttura: Ben Thanh Xin Chào,Thank you immensely for sharing such a glowing review of your recent stay at Silverland Ben Thanh Hotel! We are thrilled to hear about the exceptional experience you had with us, from the staff upon arrival to the comforts and conveniences our hotel provided. Recognizing the efforts of our staff is important to us, and your feedback serves as a wonderful testament to their hard work and dedication to hospitality. We thank you again for visiting us and we will prepare a better room to welcome you and your family back again when your travels bring you back to this lively city. Best regards, Khoi Dang (Mr.)Executive Assistant Manager.
Utente anonimo
Raggio di sole Giardino (double or twin)
Soggiorno: giu 2025
Famiglia
37 recensione
10/10
Eccezionale
Pubblicata: 20 lug 2025
Location is very good as it’s right next to Ben Thanh market, so very central and walking distance to a lot of eateries. Hotel breakfast was great too
Traduci
Risposta dalla struttura: Ben Thanh xin chao,Thank you so much for your kind review and for choosing Silverland Ben Thanh for your stay in Ho Chi Minh City.We’re delighted to hear that you enjoyed our prime location near Ben Thanh Market — it truly is a wonderful spot for exploring the city and its culinary treasures. We’re also happy to know that you appreciated our breakfast offerings; our team puts great care into creating a delicious start to the day.We hope to have the pleasure of welcoming you back again soon!Warm regards,Truc Luong (Ms.)Front Office Manager
Jnicer
Raggio di sole Giardino (double or twin)
Soggiorno: mag 2025
Viaggio in solitaria
11 recensione
10/10
Eccezionale
Pubblicata: 6 lug 2025
The location is excellent—just steps from Ben Thanh Market. The staff were friendly and helpful, and the room was clean and comfortable. I especially enjoyed the rooftop pool and relaxing atmosphere. Would definitely stay here again!
Traduci
Risposta dalla struttura: Ben Thanh Xin Chào,Thank you for taking the time to write a positive review! We are delighted to hear that you had a fantastic stay at Silverland Ben Thanh and that interested in our design and location. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. We appreciate your feedback as it helps us consider future updates and improvements. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Best regards,Khoi Dang (Mr.)Executive Assistant Manager.
Jorlovesfreedom
Raggio di sole Giardino (double or twin)
Soggiorno: mag 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 28 lug 2025
Appreciated for all the warm welcome by the staff! First entered the hotel with staff helping to carry the luggage and direct to seat down with welcome drink and dessert! Love the aroma of the hotel, feeling so relax! Love the afternoon tea served too! Surprisingly they served quite a good range of the afternoon tea! All after all, will definitely strongly recommend this hotel!!! Location is good too~
Traduci
Risposta dalla struttura: Ben Thanh xin chao Jorlovesfreedom,Thank you so much for sharing such a heartwarming review. We’re truly delighted to hear that your stay began with a positive first impression — from our team assisting with your luggage to welcoming you with a refreshing drink and dessert. It’s our pleasure to make every guest feel right at home from the moment they arrive.We’re especially happy that you enjoyed the relaxing signature aroma of our hotel, and that our afternoon tea left a wonderful impression. It’s always our goal to offer thoughtful touches that make a stay memorable, and we're thrilled you appreciated the variety and quality we serve each afternoon.Thank you again for your kind recommendation. We’re so grateful for your support and are looking forward to welcoming you back on your next visit to Ho Chi Minh City!Warm regards,Truc Luong (Ms.)Front Office Manager
Utente anonimo
Campo Primaverile (Senza Finestra)
Soggiorno: mag 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 16 giu 2025
the service was amazing! welcome drinks were given also some fruits. the hotel was also near halal restaurants which was very important for us. the room was amazing as well!! overall, we would come back again to this same hotel!!
Traduci
Risposta dalla struttura: Ben Thanh xin chao,Thank you sincerely for your wonderful feedback!We’re thrilled to hear that you enjoyed our warm welcome, thoughtful amenities, and convenient location near halal restaurants. It brings us great joy to know that your room and overall experience left a lasting impression.We truly appreciate your kind words and would be honored to welcome you back to Silverland Ben Thanh Hotel on your next visit to Ho Chi Minh City.Warmest regards,Truc Luong (Ms.)Front Office Manager
Utente ospite
Raggio di sole Giardino (double or twin)
Soggiorno: apr 2025
Coppia
5 recensione
8.5/10
Molto buono
Pubblicata: 7 mag 2025
The overall interior design of the hotel is quite unique and trendy—I was drawn in by this modern style, which led me to book a stay here. Right after we got out of the car, hotel staff came over to carry our luggage up to the lobby (which requires climbing a full flight of stairs). Check-in didn’t involve waiting at the front desk; instead, we were invited to relax in the lounge with welcome snacks and tea, while a staff member came to confirm our booking details and personally escorted us to our room. The room wasn’t large, but it was clean and tidy. Drinks in the minibar were complimentary, and we could request more bottled water at no extra charge. The bed was comfortably firm, and there was a cozy lounge sofa by the window. The toilet and shower were in separate areas, and the bathroom featured a massage bathtub. From 2:00 to 3:30 PM, afternoon tea was served buffet-style at the rooftop restaurant on the 12th floor, offering light snacks, fruits, and beverages. The restaurant’s design was even more eye-catching—it felt like stepping into a futuristic space capsule. Everything had been going wonderfully… until 8 AM the next morning, when I was jolted awake by loud banging from above. My room was on the 10th floor, directly below the gym. I started hearing heavy objects hitting the floor and people running—it felt like there was construction going on upstairs. The vibration and impact noises were mentally draining. Even when we first entered the room, I noticed the soundproofing wasn’t great—noises from the hallway were very loud. But since hallway traffic was minimal and neighboring rooms were quiet, I thought it would be fine. However, the level of impact noise from upstairs was simply intolerable. If you’re going to place noisy facilities above guest rooms, shouldn’t proper soundproofing be in place? I’m pretty sure I’m not the first person to have experienced this issue. Shouldn’t rooms with unresolved noise problems be removed from sale until they’re fixed? For a room that costs 3.6 million VND per night, dealing with this level of noise is just unacceptable. We reported it to the front desk, and they said we could change rooms—but only after a new one was cleaned and ready, around 2 PM. They told us to pack our bags and leave them in the room; they would help move them to the new room for us. At 2 PM, we were finally moved to a room on the 4th floor. Unfortunately, maybe due to the rushed cleaning, there was a used towel hanging on the bathroom door, and when we turned on the massage jets in the tub, dirty water came out. At that point, I didn’t even feel like complaining anymore. Also, being on a lower floor meant we could hear more traffic noise from the street outside—it was still better than the thumping from above, but nonetheless, it was noisy. The hotel did give us a handwritten apology card and some chocolates. But I noticed other guests received the same, so it seemed more like a standard welcome gift rather than a sincere apology. When we checked out, perhaps to make up for the inconvenience, they offered us a free ride to the airport. The car was quite old and looked like it might break down at any moment, but we made it there safely, and I appreciated saving some transportation costs. Overall, the location of the hotel is excellent. Step out the back door and you’ll find many fruit vendors, and right around the corner is a jewelry shop that’s highly recommended for currency exchange. Across the street is Ben Thanh Market and the metro station entrance. Staff were very friendly and accommodating, and both breakfast and afternoon tea were decent. However, the poor soundproofing and average facilities were disappointing. To access the pool, you have to walk through the restaurant, and the pool itself is tiny—not exactly inviting. The steam room and sauna also seemed unused. For this price, there are probably better options available.
Traduci
6/14
Risposta dalla struttura: Ben Thanh xin chao,Thank you very much for your detailed and thoughtful feedback. We truly appreciate you taking the time to share both the highlights and the challenges of your stay with us.First and foremost, I’m truly sorry to hear that your experience was disrupted by the noise issues from the gym above your room. You're absolutely right—guests should be able to enjoy a peaceful and restful environment, especially in a hotel of our standard. Please rest assured that your feedback has been taken seriously. Our management is currently reviewing the soundproofing in rooms located beneath the gym floor, and we are considering adjustments to facility hours and noise-dampening measures to improve the guest experience.I also regret the inconvenience caused during your room change, particularly the oversight in cleaning and the condition of the jacuzzi tub. These are certainly not the standards we strive to uphold, and I’ve already communicated this matter to our housekeeping team for immediate follow-up and retraining where necessary.On a more positive note, I’m glad to hear that you enjoyed our unique interior design, the welcome experience, and our location near Ben Thanh Market and the metro station. Thank you for acknowledging our staff’s efforts in helping with luggage, serving you afternoon tea, and arranging the airport transfer. I’m also pleased you found the minibar offerings and in-room amenities helpful.While we regret that your experience did not fully meet your expectations, we hope you might consider giving us another chance in the future. Should you decide to return, I would be more than happy to personally oversee your booking to ensure a smoother, quieter, and more enjoyable stay.Warm regards,Truc Luong (Ms.)Front Office Manager
MUHAMMAD REDZUAN
Campo Primaverile (Senza Finestra)
Soggiorno: giu 2025
Coppia
1 recensione
8.5/10
Molto buono
Pubblicata: 5 lug 2025
Love the hotel interior. Just the checking in process could improve.
Traduci
Risposta dalla struttura: Bến Thành xin chào MUHAMMAD REDZUAN,Thank you for sharing your feedback with us! We're so pleased to hear that you loved the interior design of our hotel, it means a lot to us!We also truly appreciate your comment regarding the check-in process. Please rest assured that we’ve taken note of your feedback and will work to improve this area to ensure a smoother experience in the future.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for an even better stay next time.Warmest regards,Ngoc Trinh (Ms.)Front Office Supervisor
Joeyi Liow
Splendid Doppia
Soggiorno: apr 2025
Viaggio con amici
4 recensione
9.0/10
Ottimo
Pubblicata: 7 mag 2025
Very happy with our stay! Nice hotel, 5stars service, nice breakfast and hi tea!!! Will definitely recommend to friends!
Traduci
6/11
Risposta dalla struttura: Ben Thanh xin chao Joeyi Liow,Thank you so much for your kind words and for sharing your lovely feedback. We are truly delighted to hear that you were very happy with your stay and that you enjoyed our breakfast and afternoon tea experience. It brings us great joy to know that our service left a 5-star impression on you!Your recommendation means a lot to us, and we look forward to welcoming both you and your friends back to Silverland Ben Thanh in the near future for another memorable stay.With heartfelt thanks,Truc Luong (Ms.)Front Office Manager
Chardgo76
Camera City(sense) per Famiglie
Soggiorno: feb 2025
Viaggio in solitaria
34 recensione
10/10
Eccezionale
Pubblicata: 27 mar 2025
The best customer service ever. The staff were very friendly and courteous. Will definitely recommend it to family and friends
Traduci
6/18
Risposta dalla struttura: Ben Thanh Xin Chao Chardgo76Thank you for taking the time to write a positive review! We are delighted to hear that you had a fantastic stay at Silverland Ben Thanh and that interested in our design and location. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. We appreciate your feedback as it helps us consider future updates and improvements. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Best regards,Truc Luong (Ms.)Front Office Manger