The Ultimo, an EVT hotel

Recensioni su The Ultimo, an EVT hotel

The Ultimo, an EVT hotel

37 Ultimo Road, Haymarket, New South Wales, 2000, AustraliaDettagli hotel
The Ultimo, an EVT hotel
The Ultimo, an EVT hotelThe Ultimo, an EVT hotelThe Ultimo, an EVT hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.6/10
Molto buono
117 recensione
Recensioni verificate
Ubicazione8.8
Strutture e servizi7.7
Servizio9.1
Pulizia8.9
Filtra per:
Ordina per:
Tutte le recensioni(117)
Recensioni positive(106)
Recensioni con foto/video(26)
Ottimo servizio(26)
Soggiorno meraviglioso!(25)
Posizione conveniente(22)
Trasporti comodi(15)
Ascensore OK(13)
Ideale per viaggi di lavoro(7)
Ottimo rapporto qualità-prezzo(7)
Vicino alla stazione(4)
Recensioni negative(11)
Utente anonimo
Camera per famiglie
Soggiorno: giu 2025
Famiglia
4 recensione
9.0/10
Ottimo
Pubblicata: 17 lug 2025
Located in the prime location in Sydney, easy to move around with public transport, but hotel’s amenities are very basic. Hotel’s lift is under upgrade work and not available to use, construction also going on, very annoying if you stay in hotel on working hour.
Traduci
Risposta dalla struttura: Dear Guest, Thanks for sharing your thoughts. We appreciate you highlighting the convenience of our location. We’re aware the ongoing upgrades and work around the property can be disruptive, and we’re sorry for any inconvenience this caused during your visit. These improvements are aimed at enhancing our facilities and overall guest experience. We truly appreciate your patience and hope to have the chance to welcome you back once everything is complete. Regards, Magdalena Brzeska - Front Office Manager.
ElleL
Camera per famiglie
Soggiorno: mag 2025
Famiglia
8 recensione
9.0/10
Ottimo
Pubblicata: 28 giu 2025
The hotel is in a great location and the staff were very friendly and helpful. However, during our stay, there was ongoing construction work which made it extremely loud, we struggled to get enough sleep. We were also a bit disappointed that the hotel didn’t inform us about the construction when we made the booking. Additionally, we had to use the stairs, but thankfully there were staff members on standby to assist with our luggage, which we really appreciated.
Traduci
Risposta dalla struttura: Hi Elle,Thank you for your kind words about the team, we're really glad they could assist! I'm sorry the construction impacted your stay and that you weren’t informed ahead of time. We've made improvements since to ensure guests are better aware at the time of booking. Your feedback is much appreciated and we can't wait to welcome you back!Best regards,Lachlan MerganRooms Division Manager
Utente anonimo
Monolocale
Soggiorno: apr 2025
Coppia
2 recensione
8.0/10
Molto buono
Pubblicata: 30 mag 2025
Stayed for more than a week in Ultimo. Cleanliness should be improved (depends on the assigned housekeeping maybe). Currently has an ongoing renovation from 3rd floor & up but if you’re always out of the hotel, staying here is still a good choice. No elevator but the staff were very helpful with our luggages. Good deal for its price because of the location and the room size plus the amenities. Kudos to all the reception staffs for being so nice and accommodating. Thank you!
Traduci
6/7
Risposta dalla struttura: Dear Guest, Thank you for your kind words and for highlighting our location, room size, and friendly team. We appreciate your feedback regarding cleanliness and the renovation. We'll take it into account as we continue to improve. It was a pleasure having you with us, and we hope to welcome you back again soon. Warm Regards, Magdalena Brzeska - Front Office Manager.
humbletraveller
Camera matrimoniale
Soggiorno: giu 2025
Affari
8 recensione
10/10
Eccezionale
Pubblicata: 26 lug 2025
Essential amenities, great location, friendly service
Traduci
Risposta dalla struttura: Dear Guest, Thank you for sharing your thoughts. It’s great to know our team and facilities met your expectations. We look forward to having you stay with us again soon! Regards, Magdalena Brzeska - Front Office Manager.
Melmel1202
Camera matrimoniale
Soggiorno: apr 2025
Viaggio con amici
3 recensione
10/10
Eccezionale
Pubblicata: 14 giu 2025
We had such a good time in this city for sure would come back again if we could and enjoy the food and scenery around us! Not only that our friends and family enjoyed it too! Definitely recommend come and enjoy this place as we did!
Traduci
Risposta dalla struttura: Hi Mel,Thanks so much for the glowing review! We're thrilled to hear you and your crew had such a great time! We'd love to welcome you back whenever you're in town again, just don't keep us waiting too long! Warm regards,Lachlan MerganRooms Division Manager
Javad
Camera singola
Soggiorno: mar 2025
Viaggio con amici
13 recensione
6.0/10
Pubblicata: 29 apr 2025
Too small and very expensive and the elevator did not work at the time of my stay
Traduci
Risposta dalla struttura: Dear Javad, Thank you for your feedback. We’re sorry the room size and price did not meet your expectations. Regarding the elevator, we currently do not have one as a new installation is underway. We appreciate your understanding and hope to welcome you again in the future. Regards, Magdalena Brzeska - Front Office Manager.
Utente ospite
Camera con letto a due piazze
Soggiorno: lug 2025
Coppia
1 recensione
10/10
Eccezionale
Pubblicata: 2 set 2025
Everything was great. Even though the elevator is not working, the staff were very helpful, they help carrying the luggage up and down.
Traduci
Pitchapa
Camera Tripla
Soggiorno: gen 2025
Viaggio con amici
2 recensione
5.0/10
Pubblicata: 2 mar 2025
This is definitely not a 4-star hotel. We found the cockroach in the room 2 times and the front didnt even offer any help, only told that it’s not common here so i search for review in google, some other room also dirty. The mattress is not comfortable at all. Compare to the price i pay, this is one of the worst hotel i have ever stay and the service is really bad as well(except the guys who help us pick the luggage since the elevator isnt working.
Traduci
Risposta dalla struttura: Dear Pitchapa, I'm really sorry to hear about your experience. Finding pests in your room is absolutely not up to our standards, and I understand how frustrating that must have been. We do take cleanliness seriously, and I’ll be following up with our team to ensure this is addressed. I also regret that you didn’t feel properly assisted at the front desk—our team should always be offering solutions, not just explanations.I appreciate your feedback, and while I’m glad our porter could provide some helpful service, I’m sorry the rest of your stay didn’t meet expectations. If you’d like to discuss your experience further, please reach out to us directly.Regards, Magdalena Brzeska - Duty Manager
matthew
Camera con letto a due piazze
Soggiorno: nov 2024
Viaggio in solitaria
18 recensione
9.0/10
Ottimo
Pubblicata: 1 gen 2025
The hotel was completely and meticulously renovated. 😀 I am blown away by the sleek and simple yet modern and elegant hotel lobby . The high ceiling and the bricks give a voluminous feel. The hotel reception very friendly and proactive. The room floor consistent in terms of design and use of colour. Very eye soothing. The location unbeatable and surrounded by heaps of eateries and shops. Distance to central station only 5 min by foot. Super nice hotel and will come back
Traduci
6/19
Risposta dalla struttura: Dear Matthew, Thank you so much for your amazing review! We're thrilled to hear that you loved the renovation and the design of our hotel, from the sleek lobby to the consistent and soothing room details. It's fantastic that you enjoyed the location and found our reception team friendly and proactive. We can't wait to welcome you back for another stay! Thank you again for your kind words. Regards, Magdalena Brzeska - Duty Manager.
Utente ospite
Camera singola
Soggiorno: lug 2025
Viaggio con amici
1 recensione
8.0/10
Molto buono
Pubblicata: 30 ago 2025
Very expensive for a small bed, second floor with no elevator and smelly carpets. I paid much less for a lot more in other places but other than that it keeps the high standards of a proper hotel
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your feedback. You're right about the elevator — we do have one, but it's currently out of service as we're preparing for a brand-new one to be installed by mid-October. In the meantime we have our lovely porters who bring the luggage to the room. We hope to see you in the future for a more enjoyable stay. Warm Regards, Magdalena Brzeska - Front Office Manager.
JinHeng Chong
Camera matrimoniale
Soggiorno: lug 2025
Coppia
6 recensione
8.5/10
Molto buono
Pubblicata: 17 ago 2025
The staff is very friendly, and offered to carry the luggage when the lift is faulty. Location was superb, it is right opposite of paddy market and in between haymarket and Chinatown tram stations. There are only the basics in the room. The coin laundromat has very limited usage time, and closes at 8.45pm. Overall a good experience
Traduci
Risposta dalla struttura: Dear Jin Heng, Thank you for taking your time to leave a review! We are glad to hear you had a great stay and that you found the location convenient. We hope to see you again for another great visit! Regards, Magdalena Brzeska - Front Office Manager.
chew kwang
Camera per famiglie
Soggiorno: giu 2025
Famiglia
7 recensione
7.5/10
Pubblicata: 2 lug 2025
Nice hotel, good location. Many shops and restaurants around. Near Market city and china town. Value for money.
Traduci
Risposta dalla struttura: Hi Chew Kwang,Thanks for the great feedback! We're glad you enjoyed the location and value, it sounds like you made the most of the neighbourhood. Looking forward to welcoming you again soon!Best regards,Lachlan MerganRooms Division Manager
Utente ospite
Monolocale
Soggiorno: giu 2025
Viaggio in solitaria
17 recensione
9.0/10
Ottimo
Pubblicata: 25 ago 2025
This place was nice enough, Reno’s going on that didn’t start tooooo early. Staff were nice!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking your time to leave a review of our hotel. We are glad you had a great stay, and we appreciate your understanding while we are renovating. We hope to welcome you back for another great stay! Regards, Magdalena Brzeska - Front Office Manager.
Utente ospite
Camera matrimoniale
Soggiorno: mag 2025
Famiglia
1 recensione
6.0/10
Pubblicata: 9 giu 2025
I specifically asked for my room to be next to my kids room, however we got the room on the second floor and at the other end which was very dosappointing
Traduci
Risposta dalla struttura: Hi, Thanks for your feedback, and I’m really sorry we weren’t able to accommodate your request on this occasion. While we always do our best to honour room placement preferences, sometimes availability makes it a challenge, I completely understand how disappointing that would have been. We appreciate you bringing it to our attention, and we hope to have the chance to make it up to you next time.Warm regards,Lachlan MerganRooms Division Manager
Utente ospite
Camera matrimoniale
Soggiorno: mag 2025
Famiglia
4 recensione
9.5/10
Fantastico
Pubblicata: 9 giu 2025
The receptionist Lachlan and the other young guy were very welcome and helpful. The location is so convenient with lots of eatery.
Traduci
Risposta dalla struttura: Hey there,Thanks for the lovely feedback, it means a lot! We’re so glad you enjoyed the location and felt well looked after by the team. Hope to see you again soon!Warm regards,Lachlan MerganRooms Division Manager