No B G 12, Dataran Emerald, Jalan Ps 11, Prima, Batu Caves, Selangor, 68100, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8/10
Molto buono
183 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione7.8
Strutture e servizi7.9
Servizio8.1
Pulizia8.3
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Tutte le recensioni(183)
Recensioni positive(173)
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Soggiorno meraviglioso!(35)
Pulito e ordinato(34)
Camere magnifiche(29)
Cibo squisito(9)
Parcheggio comodo(9)
Posizione ideale(8)
Camere ampie(5)
Letto comodo(4)
Recensioni negative(10)
YY
Camera Superior con 2 letti singoli
Soggiorno: apr 2025
Viaggio con amici
26 recensione
10.0/10
Eccezionale
Pubblicata: 23 mag 2025
really good location easier to find food and nearby hospital go to Batu Caves is very near and 15 minute to KL and anywhere ,very helpful Hotel staff and check in and check out very fast.
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Fantasticallybest
Camera Executive Superior (2 letti)
Soggiorno: apr 2025
Lavoro
11 recensione
10.0/10
Eccezionale
Pubblicata: 24 mag 2025
We received a room with wonderful view, facing three iconic tower of Malaysia. The staffs are friendly especially at the restaurant. They treat us like family. I love the.room cleanliness. The foods are delicious.
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
XIFU ZACK
Camera Superior con 2 letti singoli
Soggiorno: mar 2025
Solo
59 recensione
10.0/10
Eccezionale
Pubblicata: 2 mag 2025
Hotel sangat bersih dan selesa. Kedudukan pintu tandas agak terdedah. This hotel so nice but quite far from mall.
Traduci
6/10
Risposta dalla struttura: Tetamu yang Dihormati, Kami amat menghargai komen mengenai penginapan anda baru-baru ini bersama kami di Mercure Selangor Selayang. Kami gembira anda mengalami pengalaman penginapan yang baik dan sentiasa berbesar hati untuk menerima maklum balas positif. Saya akan berkongsi komen ini dengan pasukan kami dan saya pasti maklum balas ini akan menjadi galakan kepada semua kakitangan kami sambil kami berusaha untuk terus meningkatkan kualiti perkhidmatan kami. Terima kasih sekali lagi kerana berkongsi pengalaman anda, dan kami berharap dapat mengalu-alukan anda kembali lagi untuk penginapan bersama kami di masa hadapan. Yang benar, Pengurus Hotel Kluster Vengkates Rao
YANG WANJU
Camera Superior (letto matrimoniale alla francese)
Soggiorno: mar 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 13 apr 2025
My first to Kepong area in KL. It’s Very nice, clean and quiet hotel. I like it
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Yi Siang
Camera Superior con 2 letti singoli
Soggiorno: feb 2025
Famiglia
23 recensione
2.0/10
Pubblicata: 15 apr 2025
Room is warm and the breakfast is terrible. wont come back again in the future.
Traduci
Risposta dalla struttura: Dear Sir / Madam. Due to the booking details is different from the reviewer name, we unable to determine either you had actually experienced or stayed with us. We are unable to identify you as one of our actual guest based on the stay records we have. Unfortunately we will only acknowledge this review as a mistaken stay review which guest had not stay or experienced. Thank you. Sincerely, Arief Room Division Manager
Daniel Saharudin
Camera Superior (letto matrimoniale alla francese)
Soggiorno: feb 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 23 mar 2025
Wonderful love it so much . This place is so close to the Hospital Selayang.
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Syah Irwan
Camera Superior (letto matrimoniale alla francese)
Soggiorno: dic 2024
Lavoro
3 recensione
8.0/10
Molto buono
Pubblicata: 23 gen 2025
Stay here to attend a meeting nearby. Satisfactory stay. Good business hotel Checked in late around 11pm. No issues. Location is easy to find and ample parking
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
drdeemd
Camera Superior con 2 letti singoli
Soggiorno: gen 2025
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 19 mar 2025
Very spacious, clean room and bathroom.
Comfortable bed. Breakfast was good.
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
haha8888
Camera Superior con 2 letti singoli
Soggiorno: apr 2025
Lavoro
59 recensione
8.0/10
Molto buono
Pubblicata: 12 mag 2025
The bed was incredibly comfortable, and the amenities—such as the mini-bar, high-speed Wi-Fi, and luxury toiletries—added a nice touch.
Traduci
Risposta dalla struttura: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Bob razak
Camera Superior con 2 letti singoli
Soggiorno: mar 2025
Coppia
13 recensione
7.5/10
Pubblicata: 27 apr 2025
Everything was good except breakfast..not worth RM48 per person and basement parking lot a bit confused
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at the Mercure Selangor Selayang. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better improve your future experience.Sincerely,Vengkates Rao. Cluster Hotel Manager
Syamil Family Trip
Camera Superior con 2 letti singoli
Soggiorno: set 2024
Famiglia
27 recensione
3.5/10
Pubblicata: 21 ott 2024
The room not well clean & calm. Its look like 3 star and below. Little bit messy. The breakfast was really bad and not variety. Poor food quality & and the price does not reflect with the foods. Its too bad.
Traduci
Risposta dalla struttura: Dear Valued Guest,Please give us the opportunity to humbly apologize for the inconveniences that you have experienced during your stay with us. Your willingness to share your thoughts are highly appreciated.At Mercure Selangor Selayang, we are committed to provide our guests with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you our guest to tell us, how we are doing and how we can better meet your needs.Please note that these challenges was a true exception to our normal practices. Rest assured that we are acting appropriately to address the problem that you have faced. All our efforts are concentrated in preventing future occurrences.Your willingness to share your experience with us is genuinely appreciated. I hope you would give us the opportunity to better improve your future experience, as we would like to provide you with the level of service you expect from Mercure Selangor Selayang.Sincerely,Vengkates RaoHotel Manager
bobbyratnam77
Camera Superior con 2 letti singoli
Soggiorno: ago 2024
Coppia
10 recensione
8.0/10
Molto buono
Pubblicata: 3 dic 2024
Nice hotel
Well maintained
Room is spacious
Parking is free
Staff are friendly
Keep it up Mercure
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Utente anonimo
Camera Superior (letto matrimoniale alla francese)
Soggiorno: ago 2024
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 16 set 2024
Cheap and very affordable for a beautiful and cozy hotel. Delicious food too ❤️
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a pleasant stay and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to welcome you back again and your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager
R4FT
Camera Superior (letto matrimoniale alla francese)
Soggiorno: mar 2025
Lavoro
5 recensione
10.0/10
Eccezionale
Pubblicata: 7 apr 2025
Room is spacious and kept very clean and neat....
Amenities are good....
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Kah Beng Ewe
Camera Superior (letto matrimoniale alla francese)
Soggiorno: nov 2024
Lavoro
5 recensione
8.0/10
Molto buono
Pubblicata: 30 dic 2024
The hotel provided a quick response when I messaged them about my late check-in issue, which was very reassuring. They also offer free parking, which is a great convenience. The toilet was clean and well-maintained, adding to the overall positive experience.
Traduci
Risposta dalla struttura: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager