Recensioni su Splendid Star Grand Hotel Hanoi

Hotel in central hanoi

good hotel in hanoi

Good hotel in hanoi

Il servizio non è buono Ho prenotato nell'orario sbagliato, quindi ho chiamato per cambiare immediatamente la data Non ti ho causato alcuna perdita, ma non hanno modificato l'ordine Dopo aver negoziato più volte per cambiare la data aggiunto 500.000 VND e una stanza di 1.100 RMB L'esperienza è stata molto scarsa La camera e le strutture sono le stesse degli hotel in Cina da decenni Non hanno nemmeno le interfacce USB gli asciugamani da bagno sono passati dal bianco al nero e al grigio. Sono vecchi, ma sono contrassegnati come aperti l'anno scorso! Cattiva igiene

Highly recommend this hotel. Great breakfast. Close to the cathedral, walking distance to the Train Street

Hotel rooms are beautiful, very clean and comfortable bed, especially Manager Ding Dong is super helpful and excellent service. We can ask anything from him to help us in Hanoi and Sapa! Staffs are friendly and helpful too. Breakfast was great, there are staffs will help you cook on the spot when we want to eat scrambled egg or Pho noodles. From hotel we can go to Train Street in 7mins walking distance, around the hotel there are many local food and drink. Many coffee shop to buy gifts for friends. Also you can take photos with beautiful Church. I recommend everyone to book the Splendid Grand Star hotel and experience yourself.

The place was nice and clean with the friendly staff in the hotel. It was nice and grateful experience there. Thank u

Mattress slightly hard. Location very central and easily accessible to old quarter. Breakfast was excellent ! Staff are very friendly.

Had a wonderful stay at Splendid Star. Located on a small back alley, it’s perfect for being both in the center of all the action while still maintaining some peace and quiet. We were in a top floor room with a lovely view and the staff was very kind with helping us with our luggage, offering suggestions, and cleaning. Comfy bed, air conditioning, and a real authentic charm. Would definitely stay again next time I’m in Hanoi.

The room condition was good for the price, and the simple breakfast was delicious. I asked for a double bed room, and they changed it for me. All the staff were friendly, especially ANNA, who suddenly took me to the changed pick-up location, called the pick-up vehicle, and waited for the pick-up vehicle to arrive. She was really friendly. Thank you! ^^

Located very near to the Catholic Church. Abit difficult to find at the first place as it is non accessible by car.

Breakfast is good ( buffet) , rooms are clean but old … location is good since it’s near yhe lake but grab/ taxi can’t enter

Clean but not very well maintained. We stayed in room 501 and the door cannot be closed properly without locking as the beam where the latch of the door knob hooks on was worn and only the door lock could latch it in place properly. The seams around the floor of the walls came off too. It's an old hotel but I was expecting a better maintained establishment as we stayed in another hotel few days back and that was better maintained and they both costs around the same price. However, Splendid Grand is located in the central of Old Quarter. The staff were quite good in service, except the one that helped bring your luggage to your room and stood there expecting tips. From a country whereby tips giving is not a normal culture, this is quite weird given the blatant expectation.

Staff are 5 out of 5. The room was disappointing, particularly the bathroom where the interior was very worn and mouldy. Shower was over the toilet..