Recensioni su The Alana Hotel and Conference Sentul City by Aston

Risposta dalla struttura: Dear Suadrif,Warmest Greetings From The Alana Hotel & Conference Center Sentul City!!Thank you for your kind review! We're delighted to hear that you enjoyed your stay, from the clean room to our breakfast selection and hospitality. It's great to know that our freshly fried donuts were a highlight for you! We appreciate your feedback on the coffee pricing and are glad you found it reasonable. We look forward to welcoming you back for another wonderful stayWarm regards,Management

Risposta dalla struttura: Dear Valued Guest,Warmest Greetings From The Alana Hotel & Conference Center Sentul City!!Thank you so much for your kind words and the amazing star review! We're thrilled to hear that you had a great experience with us. Your feedback means the world to our team and motivates us to continue delivering the best service.We look forward to welcoming you back in the future!Warm regards,Rama Adiputra | Front Office Manager

Risposta dalla struttura: Dear _GG394861,Warmest Greetings From The Alana Hotel & Conference Center Sentul City!!Thank you for your review! We're glad you enjoyed our hotel's great location and the convenience of being just a short 2-minute walk to Ah Poong Market via the direct bridge.It's wonderful to hear that this added to your experience.We hope to welcome you back soon for another enjoyable stay!Warm regards,Management

Risposta dalla struttura: Dear Gita,Warmest Greetings From The Alana Hotel & Conference Center Sentul City!!Thank you for sharing your feedback, and we’re truly apologize for the confusion regarding the bathtub in the deluxe room. We understand how frustrating it can be when information doesn’t match expectations, and we’ll definitely work with Trip.com to ensure that the details are updated and accurate for future guests. We’re glad to hear you had a positive experience with our staff and facilities, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a more seamless experience for the future.Warm regards,Management

Risposta dalla struttura: Dear Valued Guest,Warmest greeting from The Alana Sentul City!Thank you for staying with us and shared your feedback.We regret for the inconvenience that our facilities not as you expected. We are really appreciated to get new input from the guests that makes us grow in the future.Best regards,Benny IrnaldyGeneral Manager

Risposta dalla struttura: Dear Guest,Warmest Greetings From The Alana Hotel & Conference Center Sentul City!!Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means the world to our team and motivates us to continue delivering the best service possible.We look forward to welcoming you back in the future!Warm regards,Management