Recensioni su Hanoi 20 Hotel & Apartment

Ho ricevuto un aiuto eccellente dall'addetto alla reception. Poiché ho perso il telefono sull'autobus in cabina proveniente da Sapa, il personale era disposto ad aiutarmi finché non avessi riavuto il telefono. Grazie ancora per l'aiuto da parte dell'addetto alla reception. Prometto di tornarci quando ne avrò l'opportunità.

Excellent... it was a great choice to stay in this hotel... breakfast was delicious and the hotel is located in a perfect spot in downtown... everything is super close and definitely it's in a convenient location...

Clean room, staff smiles and very helpful. Satisfied value for money.

We stayed there for one night. It was okay a lot of restaurants and the breakfast was actually tasty. The staff so friendly and so budget friendly

Our stay was SUPERB!🥰 Out room was clean and the bed was very comfortable. The Hotel staffs were friendly and Hands on. The service at the free breakfast was fantastic, I would book this hotel again without thinking twice😁Thanks for taking care us us!

The breakfast was so good, it starts at 6:30 and ends at 10:00, plenty of fruits always available. The staff is polite. Let us check in 2 hours before the official time. The only problem that I had was the very soft mattress, I like when it's hard enough. Ah yeah, no soundproof at all because we had an internal additional door between our and our neighbor's rooms, that's why we hear everything our neighbors did like speaking, coughing, eating and so on 😁

Everything was good just the hot water in the shower became cold so fast.breakfast was great and yummy

He hotel rooms are nice and cosy, location is a little off the lake. Situated in the quieter corner of old quarters. However local transport easily available. We will return.

Booked the same hotel for 2 more days. It was a good stay throughout..Will recommend to those who's going Hanoi. Location was quite far from Hanoi Old quarters.Nevertheless direction to walk back was easy if you love to walk instead of booking a Grab or any other source or transportation.Service staff was polite and reliable. All enquiry was answered well.Informed the Hotel receptionist if you're checking out early before their official check out time at 6am. The building was shuttered down and the service staff was resting before the official check out time which it was a pity that we need to wake them up unintentionally.They serve us calmly right after where we manage to check out smoothly.

I did not check my booking but I know that I booked for a room with city view or a window but I was given a room with no window.

In my opinion, this hotel us by far the best one in that range of price. I'm definitely going to revisit this hotel next time.

Good hotel, used several times and all satisfied with their services

Pleasant stay in general with a very good service, large room and tasty breakfast. The only cons is the smelly faucet in the shower.

The staff was really excellent. Fantastic and prompt service. Breakfast quality and variety could be improved though.