Hotel in zona Chùa làng Từ THuận, Hanoi

Thank you very much for taking care of me!!! Mr Anh at Fronk Desk was very polite and helpful finding my padlock which was lost at hotel lobby, after 10 minutes he got it back and send to my room. The hotel is clean, have nice breakfast and very close to the oldtown I will recommend to my friends and family, thank you and keep it up 👍

Hotel moderno e funky, ben situato quattro vecchi quartiere e stazione. Buona stanza di dimensioni con eccellente doccia. Camera confortevole e attrezzature occidentali abituali . punti di carica USB, bagni da bagno gratis. La zona sociale è ben dimensionata vicino alla reception e offre un bar ben ammazzato. La colazione è servita anche lì e l'opzione di utilizzare strutture più distanti per cucinare la vostra!

the hotel offers a charming blend of historical ambiance with well-maintained facilities that don’t feel outdated. The rooms are beautifully decorated, and the staff are incredibly helpful, though sometimes their attention to detail can feel a bit too much. The breakfast is a highlight with a great selection of delicious food—absolutely loved it. I would definitely stay here again if I return to Hanoi.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

來河內出差訂的酒店，每個工作人員都很熱情，服務態度太好了。微笑服務貫穿始終。 入住時有酒水糖果，還有細緻的解説附近景點的路線、餐廳營業時間等等，還會送露台吧的免費酒水一杯，可惜這次沒機會體驗skybar。 餐廳每天的早飯都不一樣，種類還算多，吃了四天也不會膩。 我們三人出差訂了家庭房，面積挺大的，衞生也很好！每天出去和回來，前台都會和我們打招呼問候，很愉快的入住體驗。

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

I really enjoy the stay here. The hotel is very modern, very clean. Plesantly surprjse actually. They dont offer breakfast. They are just opposite cafe giang (the famous egg coffee cafe), few mins to the lake and the temple. Quite near to the post office to send post cards back home, near bahn mi 25, near the night market as well and dong xuan market. What is not near is the train street, which is the other side. Overall super convenient, near the bus stop as well if you are taking public transport from the airport

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.