Hotel vicini a British Council a Hanoi

Bella vista sul lago, spaziosa camera, balcone. 5-10 min moto viaggia lontano dal vecchio quartiere ecc. Si consigliere

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

I have been staying at Super Hotel Candle for a number of times before Covid 19 and 1 time after Covid 19. Generally everything is fine but there are 2 points that disappointed me and need to improve. The faucet in the toilet and towels need to be changed even before Covid 19 but nothing seems to improve after Covid 19. Second, the breakfast standard has dropped a lot after the Covid 19 and even after my revisited this month again.

La vista è buona, ma per essere onesti, la parte CSKh è indescritbile. Ho prenotato una stanza in viaggio e sono arrivato, la ricezione mi ha informato che la mia stanza era lasciata per un altro, mi ha detto di aggiornare in un'altra stanza con vista sul lago, mentre la stanza che ho prenotato sull'app indica chiaramente la vista sul lago. Ma perché era urgente, dovevo pagare un'ulteriore per rimanere.Il bagno non controllava attentamente per perdere lo shampoo.

観光に行く時、場所がとても便利です。ホテルは大きな通りから20mくらい狭い路地を入った場所にありますが、周辺は安全です。逆に大きな通りに面していないため、車やバイクの騒音などが聞こえません。サービスは一般的ですが、値段を考えたら、とても良いサービスと言えます。清潔感もあります。

ベトナム初日のお部屋。あこだから2泊で予約（6400円）！徒歩1分すぐに大きなお寺（入場400円）があります。15分ほど歩くと電車のフォトスポット。 20-30分歩けは旧市街や湖があります。 こっちのほうは落ち着いていてうるさくないところが好き。 付近に24時間コーヒー屋もあります ノイバイ空港からここまでの料金は深夜でしたがグラブで1800円くらい。 アメニティはコーヒー、お茶、水、フリーのソープとシャンプー、歯プラシ、編様、シェーバー、有料のドリンクです。 室内は清潔でエアコンも、水圧も良い。 この時期のハノイの夜は少し冷えるのでシャワーがすぐにお湯が出てくれてよかったです。 受付の方も優しい！ WI-Fiは受付で聞いて自分のフロアのものに繋ぐこと、通信も快適でした。 喫煙希望出したら部屋目の前に灰皿があって最高でした。全く匂いも困らない！

バスタブつきで日本のホテル並みに清潔です。朝食も日本人の口に合います。Wi-Fiも早くテレビは日本の番組も見れます。洗濯機と乾燥機が無料で使えるのもいいですね。他にサウナやマッサージチェアなどがあり水も毎日2本補給されます。残念な点はジム設備がフィットネスバイクしかなかったぐらいです。ハノイの朝の時間帯はgrabやgojekが捕まりにくい時間帯がありますが、ホテルに前日に頼むと送迎車をgrab並みかそれ以上に安い料金で手配してくれるのは良いですね。 僕個人の感想ですが、周辺のここより値段高い高級ホテルより快適に過ごせました。

Comfortable rooms. Great food. Great view overlooking the lake. Nice place during summer.

Its good hotel in Hanoi. A bit old hotel. Rooms category for first 3 is same room. We have an issue with one room that they hv solve instantly. Location is good.

Sono rimasto lì due notti. Il personale della ricezione e del colazione parla assolutamente nessun inglese. Ho dovuto usare GoogleTranslate per comunicare con loro. Mi hanno dato una stanza con due letti gemelli anche se ero sola. Il ricevitore, che correva, uscì dal respiro, nella mia stanza, offrendomi un altro letto di grandezza re, e penso che si rendessero conto del loro errore. La stanza era sporca e le tubature erano piene di limescale. Ho riferito al custode che mi ha confermato la deplorabile situazione della stanza, poi ho lavorato in tutto l'hotel, nessuno mi ha avvertito al check-in. Non si poteva prendere un po' di pipì o dormire a causa del rumore delle macchine e del colpo di martello sulle pareti. All'inizio della sera, i servizi di pulizia stava mossando i pavimenti: nessun avvertimento del pericolo di scivolare sulle piastrelle. Quando sono sceso, mi sono sdraiato sulle piastrelle umide, e i dipendenti non potevano pensare a niente di meglio che ridere e guardarmi senza offrire aiuto. Poi continuarono a ridere, dicendomi: “Sii attento, sii attento!”. Mi arrabbio. Nella piscina, il guardiano di vita mi ha fotografato senza sapere. Quando vide che lo avevo sorpreso, mette rapidamente il telefono sotto il collo. umiliante. Infine, al check-in non mi fu data alcuna informazione sul colazione. Ho dovuto chiedere al custode. Il primo colazione mi sono servito due uova, tre tostate e due pezzi di frutta. Questo è tutto. Nessun succo, nessun condimento, nessuna offerta dolce. Ho lasciato la fame. Il secondo colazione era un buffet. Non ho capito la differenza tra le due mattine che sembravano surreali per un hotel a 4 stelle. Per qualcuno che lavora nella gestione dell'hotel, credimi, sono molto deluso della qualità di questo quattro stelle. Non ci sono persone, né infrastrutture, né camere, e non tornerò mai qui, è certo.