Hotel a Gilze, Paesi Bassi

When staying at the hotel we couldn’t fault it. Children stay free if sharing a room, and we had booked to visit Efteling. We didn’t realise but our stay coincided with carnival, for this reason I think we were allocated a room at the back of the hotel (as I can imagine those front facing would be very noisy - there is a huge stage directly in front of the hotel at this time, as well as many food vans and outside bars etc - not that any of this worried us). So our room was on the 5th floor at the rear with a direct view of the multi story car park! (But we didn’t book for a view!). The room was well equipped with a comfy bed and a seperate shower and toilet. Everything was very clean. The only issue I would say regarding the rooms is that they were very dark so it was hard to see your items in the wardrobe. Not a big deal! The staff on reception were really helpful and chatty, and gave us lots of advice. It’s super easy to reach Efteling from here, we walked to the coach station (just by the train station) and there were regular buses. Again children travel free. You could walk to the station in about 10-15 mins. The shopping streets are very close to the hotel, and nice for a stroll - plenty of places to eat etc. we enjoyed backwerk bakery just a couple of shops down from the hotel, they did fresh smoothies and juices and lovely fresh sandwiches. Perfect for brunch/lunch. There is a Taco Bell next to the hotel! My son wanted to try it but we didn’t get chance! The issue for us came out check out, our flight wasn’t until the evening so we asked to use the secure luggage room for our case so we could enjoy our last day. We came back to the hotel to pick up our bag, and make our way to the airport. I was let in to the luggage room to get our case, but it had gone. The staff didn’t know what to do, apart from check and speak to other staff members. Eventually I asked to see the manager as we really needed to leave (fortunately we had been sensible and kept our passports and money etc on us). And I was asking for something in writing to say they had “lost” our case - as I didn’t feel comfortable just leaving with no proof (they also wanted to take the luggage receipts - I think because they wanted to figure out what had happened). The manager was “checking the CCTV” but upon our second request did come out and see us. She did apologise for the case going missing (after a long time!! More hearing about how strange this was?!?) and said if it “wasn’t found” they would replace it. At this point I was getting concerned about travelling home without any of our things, especially with my son, for example some warmer clothes, his switch!! I felt the customer service here was lacking, there was no gesture here - could they assist us getting to the airport for example - She did offer to go to the shop but by this point we were cutting it so fine to get to the airport / which we said to her! We have no time now! It was very disappointing a

Great restaurant and wellness and also the rooms are nice and most of them have a balcony. Pretty expensive rooms (I’m uses to travel to Qatar,Dubai and Miami, so I know what good hygiëne,service and luxury is. The beds and theme rooms are awesome. The’re are not dayrooms, it’snt possible to book. Roomservice is ridiculise high, I’d rather tip the employee myself.

We have previously stayed at the Ibis Tilburg and our stays have been good. This particular incident is very disappointing. My husband & I are traveling from Norway to Portugal and have planned our route & hotels. We chose the Ibis brand due to it being cost effective, clean, well staffed & pet friendly. We are traveling 9 days all Ibis hotels. Upon going over our Itineraries, I noticed that one of the dates were wrong. I’m sure it was something as simple as a fat finger but I immediately made contact with the hotel. Here is where the story gets interesting. I spoke with a young girl via email. She informed me that because I bought it online and it was paid that there was nothing that we can do. I did not buy a “flex” room?. In my defense, I did go back and look and it was quite confusing as to flex or non flex. I’ve never bought a flex. I’ve never had a problem in any hotel. I travel a lot. Now mind you all I’m asking for is to change the date to June 25 from June 26. I don’t want a refund & I’m willing to pay extra and we went back-and-forth several times each time I asked who is the property manager no response. Finally when I informed them that I am going to talk to corporate and write a review, I start getting emails from the front of the house property manager. He informed me that it’s not “fair” If he was to help us, but if I wanted to sell my room to someone and change the name that they would do that well that’s not what I’m looking for. The email exchange was absurd and repetitive. I have since found out that the Ibis is a franchise. So each Ibis has different rules and regulations. Well I have since booked with another Ibis hotel and I am very pleased. No, I’m not looking for anything for free but I think if you are in the hospitality business that you should provide hospitality. The tone of the emails and just the uncooperative attitude has soured me on this brand. I feel as they could have made this situation which was a mistake and there would be no financial consequence to the hotel that they could’ve actually helped us. This particular franchise in Tilburg is unwilling to break the rules, (he also told me it didn’t matter if there was illness or a fat finger, rules are rules) and everything to them was black & white. I live in the gray & sometime you have to help your guests, again there would be no financial loss to them. They did offer that I could buy another room, and of course they would keep my money from the wrong date, I chose to find a new hotel, and I highly would never recommend this facility for any travel to anyone. DO better Tilburg

A big NO to this hotel with understanding that you are booking a budget hotel: the alarm system of hotel rang 2:30 am on 24 december 2022 for NO reason. We went down, tired and frustrated at night, and finally the caretaker who showed up said nothing was happening, and apparently according to them?? somebody smoked inside his room. NO verbal apologies, no compensations, no discounts ( breakfast vouchers) NOTHING! The whole my life have not seen such an unfriendly customer service hotel in the Netherlands. The expat kitchen /receptionist stuff who could not speak Dutch, but some broken English also did not ask us how our stay was or if we pleased was with their service. We explained what happened, but instead she mumbled a bit. Later I asked to talk to the manager if possible, she said the manger was not available. Other issues: Cleanness: poor. Infront of where the bic row was, just in front of inertance lots of garbage carried away by wind. The same with under beds lots of stuffs and old broken battery...! the terrace ahead of where Bastion name was installed, all were so dirty as if ages not cleaned. One light bulb was broken so our room was darker, the tv remote was not working good, no tissues available at room, no extra towel for the shower ground so you had to use the same towel for the ground while out the douch. The douch pipe was broken and spreading water everywhere. No extra pillows if you wanted to have more higher support while sleeping. You see, these details that you think upon what level why are they so extremally economizing and messy ignorant with?? All in all NO and suggest you also to not.

When you stay at Auberge du Bonheur in Tilburg, you'll be in a provincial park, within a 5-minute drive of Tilburg University and Willem II Stadium. This upscale hotel is 2.3 mi (3.7 km) from Brabant Nature Museum and 2.5 mi (4 km) from De Pont Museum.Practice your swing on the golf course and enjoy other recreational amenities, such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 36 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.

Siamo venuti qui per alloggiare con l'apertura dell'hotel nel 2018 e caduto qualcosa contro soprattutto le aree organizzative (malattie infantili) e infinite. Ora 6 anni dopo siamo qui per la seconda volta durante il nostro fine settimana a Tilburg. Iniziavamo in età minore quando ci chiamavamo un ricevitore di ricezione piuttosto ininteressato e aziendale, non ci sentimmo molto benvenuti, abbiamo ricevuto la stanza 409 al quarto piano, una stanza molto spaziosa con tutto quello che c'era e tutto quello che c'era. Bella camera da bagno con doccia in entrata e bagno da letto. Tutto era molto pulito. Letti fantastici e cuscini. Grande schermo piatto, ghiaccio, caffè e tee. Ben 2 minuti : nessun acqua presente nella stanza e il Nespresso era difettoso. Fortunatamente c'è un piccolo servizio di autoservizio nella sala di ingresso dove si può acquistare di tutto. Che bel hotel è questo comunque. Molto accogliente arredamento e così super tranquillo. Non abbiamo usato il benessere, ma andiamo a vedere il settimo piano e tutto sembra bene. Durante la nostra prima visita, questi spazi non erano ancora finiti. Abbiamo anche scelto, dopo aver letto le numerose riviste, di cenare a Tilburg, ma la colazione era di buona qualità e le tavole sono state ripulite in tempo. Il nostro t****o soggiorno è stato molto più positivo della nostra prima visita e questo ci renderà sicuramente di nuovo in questo hotel quando siamo vicini. Suggerimenti : una macchina Nespresso attende una rivolta di manutenzione nella stanza 409 (non funziona bene) e fai qualcosa per la gentilezza del tuo team di accoglienza perché sono la prima faccia di un hotel. (Check-in : Venerdì 08/03 circa 13h00)

Ok, ok, ok check-in alla reception in hotel vicino alla porta. Piccole camere, letti puliti e asciugamani. Nessun asciugacapelli o caldaia e occhiali. Accettate animali domestici.

Mijn man en ik keken uit naar een weekendje Breda. De kinderen eindelijk groter en de maatregelen rond covid waren eindelijk gaan luwen. Alles werd officieel bevestigd via een e-mail van het hotel. De boeking stond vast, 1 overnachting in jullie hotel met bijhorend etentje. Aangekomen in jullie hotel was er blijkbaar geen weet van onze komst. Eerst wouden ze de schuld in onze schoenen schuiven maar ze excuseerden zich snel wanneer we hen de bevestigingsmail van het hotel toonden. Ze toverden alsnog een vrije kamer voor ons, en dit tijdens het carnavalsweekend van Breda. Dit wisten wij niet (komende uit België). Toen we onze reservatie wouden maken voor ons diner, kregen we als antwoord, dat het restaurant was gesloten, wegens personeelstekort. Bij het lezen van oudere beoordelingen is dit een probleem dat er al enkele maanden heerst en nog steeds niet is opgelost, triestig voor zo een groot hotelketen. We konden wel ”carnaval take away” laten bezorgen op de kamer maar hadden ons wel iets anders voorgesteld bij een diner. We stelden voor, dat we zouden eten in de stad en de rekening zouden binnenbrengen, daar zouden we een maaltijd nuttigen binnen een normaal budget, dit voorstel werd geweigerd. De kok van het hotel kwam ons tegemoet en zou voor ons die avond koken, dit vonden we zeer fijn. Helaas kregen we gefrituurde kippenbouten en het hoofdgerecht op nog geen 30 minuten voorgeschoteld. Het moest snel gaan. De hoofdschotel was zeer teleurstellend. Schnitzel of zalm met wat gekookte boontjes en frieten. We konden ook geen wijntje bestellen aangezien de manager de alcoholische dranken achter slot en grendel had gezet. We mochten onze eigen fles wijn mee aan tafel nemen. We hebben elk 1 glas frisdrank genomen en daar werd schaamteloos een bedrag in rekening gebracht, die wij weigerden te betalen na alles wat er al misgelopen was. Hierdoor was het zaalpersoneel misnoegd. De manager was niet bereikbaar toen we hiernaar vroegen. We hebben genoten van de stad Beda, maar het verblijf eindigde in mineur. Het hotel had ons kunnen verwittigen dat het restaurant gesloten was. Het hotel kwam hierdoor heel onprofessioneel over.

When you stay at Hotel Mastbosch Breda in Breda, you'll be in the historical district, within a 5-minute drive of Valkenberg and Breda Museum. This upscale hotel is 2.4 mi (3.8 km) from Grote Kerk and 2.4 mi (3.8 km) from Holland Casino Breda.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 47 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

With a stay at Hotel Hof van 's Gravenmoer in Gravenmoer, you'll be in a regional park, within a 15-minute drive of Efteling Theme Park and Pukkemuk. This hotel is 16.2 mi (26 km) from Safaripark Beekse Bergen and 7.3 mi (11.8 km) from Kids Wonderland.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.Grab a bite to eat at the Restaurant Hofje, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10 AM and on weekends from 8 AM to 10:00 AM for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 10 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.