Recensioni su Citadines Connect Cecil Georgetown Penang
Citadines Connect Cecil Georgetown Penang
62, Lebuh Cecil, George Town, Penang, 10300, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.0/10
Ottimo
259 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.1
Strutture e servizi8.7
Servizio9.3
Pulizia9.1
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Tutte le recensioni(259)
Recensioni positive(254)
Recensioni con foto/video(95)
Ottimo caffè(36)
Con piscina a sfioro(20)
Piscina per bambini disponibile(20)
Piscina pulita(20)
Piscina meravigliosa(20)
Reception gentilissima(10)
Da tornarci(9)
Posizione centrale(6)
Recensioni negative(5)
ZHEAN
Camera Deluxe (2 letti)
Soggiorno: set 2024
Famiglia
8 recensione
10/10
Eccezionale
Pubblicata: 2 nov 2024
Il prezzo è alto, relativamente igienico, ma non fornisce la colazione. La posizione è vicino al centro città. Il cameriere ha un buon atteggiamento, ma la piscina non è aperta.
Testo originaleTraduci con Google
Risposta dalla struttura: Ciao Zhean, grazie per il tuo prezioso feedback. Siamo lieti di aver raggiunto il tuo gradimento generale. Apprezziamo i tuoi pensieri e il feedback costruttivo che è la nostra piscina è in fase di ristrutturazione. È un onore averti con noi e non vediamo l'ora di avere molte altre opportunità per darti il benvenuto e per essere di nuovo al tuo servizio. Grazie. La direzione.
Loy Hon
Camera Deluxe (2 letti)
Soggiorno: lug 2025
Viaggio con amici
5 recensione
8.0/10
Molto buono
Pubblicata: 4 ago 2025
Room is adequate for 2, good location, good service with free coffee 24/7, pool and gym are 24/7 also
Traduci
Risposta dalla struttura: Hi Lou Hon. Thank you for sharing your experience! We are delighted to hear that you enjoyed our cozy and modern interior set within our heritage architecture. Providing great service is always our top priority, and we are thrilled that it enhanced your stay. We look forward to welcoming you back soon. The Management.
Wishiwashi
Superior King
Soggiorno: giu 2025
Famiglia
10 recensione
9.0/10
Ottimo
Pubblicata: 11 lug 2025
The hotel is not in the most central area of George Town, and there isn’t much nearby, so you will mostly need to travel by Grab. Other than that, the hotel is sparkling clean and new. There’s also a nice coffee and tea corner near the reception. I felt relaxed and enjoyed my stay.
Traduci
Risposta dalla struttura: Hi Wishiwashi Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's interior and cleanliness. We strive to provide a top-notch experience for all our guests, and your recommendation means a lot to us. We hope to welcome you back soon for another fantastic stay. The Management.
E-huey
Camera Superior con 2 letti singoli
Soggiorno: mag 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 29 giu 2025
I love this hotel so much . Is clean and beautiful. The staff is very friendly . The location is perfect as near to all tourist spot also there is a good court nearby serve delicious food.
Traduci
Risposta dalla struttura: Hi E-Huey,Thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in terms of service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again in the near future. Thank you. The Management.
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: mag 2025
Coppia
2 recensione
8.5/10
Molto buono
Pubblicata: 25 giu 2025
Superb location, near all the famous food stall, hotel provide 24 hours coffee and biscuit at lobby👍🏻
Traduci
Risposta dalla struttura: Hi Guest, Thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in terms of service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again in the near future. Thank you. The Management.
GH Phua
Camera Deluxe (2 letti)
Soggiorno: apr 2025
Famiglia
14 recensione
10/10
Eccezionale
Pubblicata: 12 mag 2025
The location is fabulous, a lot of shop lots. Easy to find the local food 👍👍
Not far from Penang Airport.
We walk to Chew Jetty and 1st Avenue
Traduci
6/14
Risposta dalla struttura: Hi Phua. Thank you for sharing your recent stay experience with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in terms of service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again in the near future. The Management.
Ming Chi
Camera Deluxe (2 letti)
Soggiorno: mag 2025
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 29 giu 2025
Near George Town. Good site, very convenient! Good service at 1F lobby with free coffee.
Traduci
Risposta dalla struttura: Hi Ming Chi,Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. Thank you. The Management.
Mhsw
Camera Superior con 2 letti singoli
Soggiorno: apr 2025
Coppia
3 recensione
8.5/10
Molto buono
Pubblicata: 18 mag 2025
Modern and clean hotel. The staff very friendly and helpful including house keeper. Water dispenser on every floor. Free coffee and tea 24hrs. Near the hawker and market.
Traduci
Risposta dalla struttura: Hi Sir/Madam. Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. Your kind compliments shall be shared with the team for encouragement to continuously improve the quality of our services. If you do have a chance in returning, we'll be more than happy to be your accommodation host again! The Management.
Rlme
Camera Deluxe matrimoniale
Soggiorno: apr 2025
Coppia
26 recensione
8.5/10
Molto buono
Pubblicata: 12 mag 2025
The hotel is modern and very pretty! Love the decoration and design. It’s clean, the bed is comfortable (not the pillow) and I love the shower water pressure and the idea of having water dispenser for sustainability drive.
A few things that disappointed a little:
1. Was assigned to room 212 which is located close to lift, I barely slept on the first night. One group of guests walked pass ard 12:50am and were talking and laughing so loudly, followed by the loud door closing sound (no soft closing). Then another group came back around 1:45am and I woke up because of the loud door opening and closing sound (3 times)…the aircon was centralised and quite cold, tried adjusting to higher temperature with lower volume but the control parcel is useless. The pillow was not comfortable also, the cotton was not even, too high for my liking. Morning 8:45am the house keeping person tried accessing the store room and entered the wrong PIN code for a few times and the beeping sound was non stop and I woke up again :(
2. Thankfully we were changed to another room at level 3, I managed to sleep better for the 2nd and 3rd night. But when we came back on Day 3, I wanted to watch TV but the remote control was missing. We called the front desk for a few times but no answer around 11pm, had to go down and request for the remote control to be delivered to my room. Guess what, we waited for 15 mins but no one came, called again and finally the house keeping staff showed up after 5 mins. Then when we opened the door, he asked us multiple times that why it’s missing and even requested us to check drawers etc. we searched everywhere before we called, only being accused after waiting for 20 mins. Then waited another 5 mins for him to get a new one and came back. So speechless…
3. I like the free coffee service that they offer, however there’s no food options and no room service. Most of the nearby shops close early and it’s quite hard to find for food at night if you are hungry
4. Not all the staffs are very friendly, the lady receptionist that we encountered was not super friendly and helpful. She told me that when we came down, the replacement room would be ready but it’s not, I waited for another 5 mins standing there until she got everything sorted out. Felt that she was unwilling to help
Traduci
Risposta dalla struttura: Hi Rime. Thank you for sharing your recent stay experience with us. We are glad you have enjoyed your recent stay with us except for the inconvenience caused you have mention above.. Please accept my sincere apology on our services in which we shall guide the team for further improvement. We take our guests’ comments seriously and discuss guest feedback with our team. The Management.
Anna511
Camera Deluxe matrimoniale
Soggiorno: apr 2025
Coppia
10 recensione
7.0/10
Pubblicata: 18 mag 2025
Location is good, near the famous morning market Pasar Lebuh Cecil. The room cleanness and facility overall is not too bad. The bed is comfortable, shower is hot and strong.
However, there is some thing broken in the room, like the toilet hook is not useable, the shower head not user friendly (too low). If you shower more than 10min, it will flood.
However again, there is a big issue for travel who drive the car there. Cause the hotel is not prove parking. Even there is space in the hotel, but is still park at your own, caused there is no proper parking for customer. And I saw the city council did towing a car away due to illegal parking, can’t really relax and feel safe when your car is parked road side or not proper space in hotel.
Traduci
Risposta dalla struttura: Hi Anna,Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed our convenient location near Pasar Lebuh Cecil and that you found the room comfortable, especially the bed and the hot shower.We sincerely apologize for the issues you encountered with the room facilities, such as the broken toilet hook, the low shower head, and the drainage problem. Your comments are very helpful, and we will definitely look into these matters to ensure they are resolved promptly.We also understand your concern regarding the parking situation. As much as we would love to provide designated parking, unfortunately, our space is limited and currently does not allow for secured, dedicated guest parking. We always advise guests to follow local parking regulations, as enforcement can be strict, and we’re sorry this affected your peace of mind during your stay.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and offer a better experience in the future. Thank you. The Management.
AngelaCyrus
Camera Deluxe (2 letti)
Soggiorno: apr 2025
Famiglia
6 recensione
8.5/10
Molto buono
Pubblicata: 7 mag 2025
Near day food markets, friendly staff and warm housekeeping staff. If have shuttle bus service to night markets that will be great.
Traduci
Risposta dalla struttura: Dear AngelaCyrus,Thank you for your review and for staying with us. We’re happy to hear you enjoyed the location near the food markets and appreciated our friendly staff and housekeeping team. We hope to welcome you back again soon!Best Regards,The Management
PC Sian
Camera Deluxe matrimoniale
Soggiorno: giu 2025
Viaggio con amici
16 recensione
10/10
Eccezionale
Pubblicata: 30 lug 2025
Comfortable bed, good service, good location
Traduci
Risposta dalla struttura: Hi PC Sian. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.
Krystal Tan
Camera Standard (letto a due piazze, senza finestra)
Soggiorno: mar 2025
Coppia
7 recensione
10/10
Eccezionale
Pubblicata: 19 apr 2025
We had such an awesome time at Citadines Cecil! Although there is no breakfast, a food market is literally 1 min walk away, diagonally opposite the hotel. Its location is close to the main shopping areas, and most attractions are around 10-25MYR by Grab.
The rooms are clean and new. Toilet is great. Nice and cosy 🥰
Boyfriend loved how they have 24h coffee available all day!
Traduci
Risposta dalla struttura: Hi Krystal Tan,Thank you for your kind review and for sharing your recent stay experience with us! We're delighted that you enjoyed the nearby local food market and found our location convenient. We were thrilled to learn that you enjoyed your stay with us and that we met your expectations in terms of service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering excellent service. We look forward to welcoming you again in the near future.Thank you,The Management.
Joe9556
Camera Superior con 2 letti singoli
Soggiorno: mar 2025
Famiglia
12 recensione
8.5/10
Molto buono
Pubblicata: 15 apr 2025
Generally not bad, hotel staff friendly, room cleaning good, the hotel facilities are a bit limited, because the hotel size is small.
Traduci
Risposta dalla struttura: Dear Joe9556,Thank you for your review! We're happy to hear you enjoyed our friendly service and cleanliness. We understand your comments about the limited facilities, which is indeed due to our boutique hotel's size but we always aim to make up for it with warm hospitality and personalized service. We hope to welcome you back again soon!Best Regards,The Management
Tom Wong J
Camera Superior con 2 letti singoli
Soggiorno: mar 2025
Viaggio con amici
1 recensione
7.5/10
Pubblicata: 12 apr 2025
The hotel is located at Lebuh Celia and behind is hawker centre. Hotel is new but water pressure is v low. Room no view or facing primary school
Traduci
Risposta dalla struttura: Dear Tom Wong J,Thank you for your feedback and for choosing to stay with us. We're glad you appreciated our convenient location near Lebuh Cecil and the nearby hawker centre. We’re sorry to hear about the low water pressure and the room view not meeting your expectations. Your comments are valuable, and we’ll definitely look into improving these areas. We hope to have the opportunity to welcome you back for a better experience in the future.Best Regards,The Management