Recensioni su Adina Apartment Hotel Frankfurt Westend

Risposta dalla struttura: Dear Bih Horng,We are sorry to hear that your expectations were not fully met during your stay with us. At our hotel, we strive to provide a high standard of comfort and service to all guests.It is unfortunate that you were dissatisfied with the cleaning cycle. However, we would like to emphasise that room cleaning can be booked free of charge at reception at any time. We have provided the information for this in your room.We also regret that you were disappointed by the unavailability of complimentary bottled water. The first bottle of water in your room is of course free of charge. However, each additional bottle can be purchased in our kiosk.We hope that despite your current experience, we will have the opportunity to welcome you again in the future and provide you with a more pleasant stay.With kind regardsYour Adina Westend Team

Risposta dalla struttura: Dear Guest User,thank you for your comment. We are pleased to hear that you consider the Adina a good choice for your family getaway. We have taken note of your comments regarding the deposit policy. On the subject of transport, it is correct that streetcars 14 and 21 provide a good connection from Frankfurt Central Station to the Adina. Thank you for pointing this out. The recommendation to purchase the Frankfurt Card at the Tourist Information Center is also valuable information for future guests. We hope to welcome you again soon.With kind regardsYour Adina Westend Team

Risposta dalla struttura: Dear Guangjun,We are very pleased that you enjoyed your stay at our hotel. We are proud to offer a convenient location close to the main train station and shopping centre and it is always nice to hear that this is appreciated by our guests.We hope to welcome you back soon.Yours sincerelyYour Adina Westend Team

Risposta dalla struttura: Dear sengwoei Lim,It is delightful to hear that you appreciated our hotel's strategic location in the city and the cleanliness of our rooms. The proximity to the shopping mall is indeed one of the aspects our guests find most convenient about our location. We hope to welcome you back soon for another enjoyable stay at the Adina Apartmenthotel Frankfurt Westend.Kind regards,Your Adina Westend Team

Risposta dalla struttura: Dear Y‍i‍h‍e,we are very pleased to hear that you enjoyed your stay at the Adina Apartmenthotel Frankfurt Westend. Our goal is always to offer our guests a valuable experience at a fair price. Your feedback confirms that we are living up to this standard.Thank you very much for your kind words. It would be our pleasure to welcome you again in the future.With kind regardsYour Adina Westend Team.

Risposta dalla struttura: Dear Monique,We are very pleased that you enjoyed your stay with us at the Adina Apartmenthotel Frankfurt Westend. The cleanliness of our rooms and the central location of our hotel are aspects that we are particularly proud of. Your positive feedback confirms that we are on the right track.We look forward to welcoming you again soon.With kind regards,Your Adina Westend Team