Hotel in zona Bureau Mitte, Francoforte

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

Adorava questo hotel. Se tornassimo a Francoforte, restiamo qui di nuovo. E 'in una grande posizione che è camminabile a tutto. E ' essenzialmente centro della città e c'è una tonnellata da fare proprio fuori dalla vostra porta. Il servizio era perfetto, tutti sono davvero amichevoli e utili. Offrono un bel colazione al mattino. L'hotel puzza sempre fresca e pulita. La camera è davvero bello con un letto confortevole e una grande bagno. Questo è collegato all'hotel moxy e il bar moxy/lounge è aperto 24/7 che è davvero cool perché è ben configurato per se si vuole mangiare, giocare, solo rilassare, ecc. è davvero facile ottenere un taxi perché possono chiamare uno per voi o si può usare il La macchina di chiamata del taxi al di sopra del desktop. Premi una volta per il contante e due volte per il pagamento della carta. Super facile. Solo una testa in alto: a volte si dimenticano di dirvi che la chiave della tua stanza controlla l'elettricità nella stanza, quindi se non lo sai già, non panico se niente funziona quando si entra nella tua stanza. Devi scorrere una delle chiavi della stanza nel portale della carta all'interno della stanza accanto alla porta anteriore e tutto si accende. Cucina completa e utensili, tazze, cucina, lavastoviglie, frigorifero in camera se si desidera risparmiare sui cibi e cucinare nella sua camera. Inoltre, hanno lavanderia disponibile se si deve fare lavanderia che si possono ottenere i simboli per un paio di euro. Mi piaceva questo posto e la posizione.

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

Sono stanca del ritardo nel sistema di trasporto tedesco, quindi ho deciso di tirarlo fuori per un giorno e di rimanere a Francoforte per una notte. ㆍ Posizione: Molto buono a 10 minuti a piedi dalla stazione centrale. Ci è anche una zona piena di luci rosse ㆍ Medicina-droga vicino, e mi è stato impressionato che questo hotel ha molti uffici e è sicuro. La strada non è un po' straordinaria, quindi si può camminare un po' prima. ㆍ Servizio: Il sabato c'erano due persone che coprivano il lobby, ma sembrava un po' sottoordinato, ma un personale orientale era molto veloce e non molto incomodo. Ho messo un sacco di bevande gratuite nel minibar, ma non potevo permettermi di bere solo una o due canne, ma mi sentivo bene. ㆍ Pulizia: La parte più deludente. Ci sono i capelli sul letto e le mutandine non sono state fornite, ma il pavimento era polvere e inconfortabile. È necessario migliorare. ㆍ Servizi: Questo è un hotel commerciale con un senso di ufficio piuttosto che un senso di hotel. Non è di alto livello, ma è stato conveniente perché ci erano strutture convenienti e ci sono stati molti punti di partenza in particolare. Il letto è organizzato per guardare la finestra, e la TV è installata sulla parete sinistra, quindi si può sentire un po 'di disagio. ㆍ Visualizza: Gli hotel generali hanno una finestra stretta e un lungo rettangolo all'ingresso, ma questo hotel ha una finestra lunga e una finestra stretta all'ingresso. Ho prenotato una stanza con una vista buona, ma quando mi sono guardato fuori dal letto, ho potuto vedere solo pochi edifici più alti a Francoforte e mi sentivo come se fossero in galera. ㆍ Colazione: Anche altri alloggi in Germania sono stati ben serviti, quindi non ho avuto una grande impressione. In generale era tutto a posto, e non c'erano molti utenti del succo per cambiare frutta fresca che molte persone lodavano, e non l'abbiamo usata perché sembrava turbolente. Per essere comodo quando prendo un aereo, ho prima cercato un hotel vicino all'aeroporto e ho scelto il fronte della stazione centrale. Sembra una buona scelta.

Ho soggiornato in questo hotel perché ho usato l'aeroporto di Frankfurt e mi è stato programmato di visitare la Catedral di Colonia. Poiché questo hotel è situato vicino alla stazione ferroviaria, è conveniente raggiungere altri punti. Ma ci sono molti senzatetto vicino alla stazione ferroviaria.

I just returned from a stay your property and cut my trip short because I disliked this hotel so much. Not in any particular order, here are the issues: 1. unprofessional staff who are ill-trained to manage everything from check-in process to guest requests 2. you must use a QR code to order things like towels and other room essentials. Then a robot brings them to the room. However, when the robot brings the wrong items you must go through the ordering process again. 3. After the second time of the robot coming to the room and not being able to access the ordered supplies I called the front desk again to ask for a human to deliver these items 4. There were several other rude staff interactions like staff actually telling me they had programmed the robot in English to make it easy for me so what was my problem. It's apparent this entire staff had never been trained on customer service 5. breakfast - there were two adjoining rooms. One room was stocked with offerings and no seats. The second room had empty trays of breakfast items but plenty of seats. I had to walk back and forth between the rooms to find items to eat. 6. Horribly designed shower and no matter how tightly sliding door is closed, the water completely soaks the bath mat and floor 7. upon checkout in the final act of unprofessionalism, the person checking me out never said thank you for staying with us and may I help you with your luggage to the taxi outside. This was at 5:00AM with nobody besides me in the lobby. I have no idea why this hotel is rated even 3 stars. It is horrible. My advice is to stay anyplace else but this hotel!

We were in Frankfurt several times during a visit to family and traveling with a group in Gernany and France this year. We were in the adagio for several days, with my wife and I in one room, and three friends in another. I found a mostly-new hotel with rooms with kitchenettes sitting next to the Marriott, with rooms about half the price. I especially liked that we could cook in the adagio and not have to go out if we didn't want to. We could also go down to the lobby and grab a beer or coffee ( you pay for it, of course) in a pinch. Buffet breakfast ( but I didn't eat it) was about 20 euros. The place seemed empty. I asked the front desk fellow if it was new. He said they opened 6 years ago, but for 2.5 years, no one came---so yes, basically, new. Right in the middle of Frankfurt. Highest recommendation. Enjoy your travels.

Albergo all'uscita della ”Messe”: location eccezionale e strategica per chi ci deve andare. Molto minimalista. Business Hotel. L'ho utilizzato solo per dormire e mi sono adeguato. Personale disponibile e socievole. Si può fare colazione a pagamento (non posso giudicare perchè non ho usufruito del servizio). Disponibile un bar nella Hall. WIFI gratuito. Positivo: Posizione strategica per la fiera. Negativo: camere molto piccole con un armadio (a vista) assolutamente sottodimensionato per 2 persone. Non era disponibile un'appendino per appoggiare un cappotto. Per il prezzo applicato (periodo fiera) dovrebbero pulire la camera e fare i letti senza che debba essere richiesto.

Spacious room for 1! They even have a sofa bed! So technically this room can sleep up to 4 pax. 2 in double bed and 2 on sofa. Located super near to Messe Frankfurt, just 10 mins walk away. Love their breakfast (chia seed pudding)! Nearest restaurants would be about 15-20 mins by foot.

My wife, Emily Tan, left her room at about 6 am on 25th Sep to check out and catch a 8.30 am flight to New York. The power failed at that time and they decided to use the staircase. However, there was no lights at all and they had to find their way using lights from their phone. At the reception, it was chaotic as there were only 2 staff and they were overwhelmed by calls from guests as well. It’s shocking that the emergency lighting did not come on when the power failed. This is a serious safety hazard.