IntercityHotel Frankfurt Hauptbahnhof South

I had stay in this hotel for the third time, This hotel near Frankfurt main station and they give customers a city transportation pass for the stay. This time I stay, feel disappointed. The air con is not working….very weak. The washing shampoo drop down when I pressed and the body wash is empty. The hotel with 400+ rooms, how can it be weak, and body wash at the end change to shampoo, so I got 2 shampoo😂😂.

We found out the exit near Platform 1 right opposite the hotel only on the day before we lef. Hotel location is indeed excellent. However, the air-condition is disappointing. It was set as -3c but the entire room was very warm. I was literally sweating throughout the nights and had to seek comfort from my usb fan. No slippers and amenities in the room perhaps one could request from them.

I recently stayed at the hotel, and unfortunately, my experience was marred by the discovery of bed bugs on my last day. Despite this issue, I found the overall stay to be acceptable. The breakfast wuthin my expectations, but I believe the reception could improve. Coming back on bed bugs I urge the hotel to prioritise thorough inspections and preventive measures to ensure a pest free environment for guests.

Close to Frankfurt main train station. Great service, great breakfast. It doesn't seem to have a gym.

Location extremely perfect if you traveling by train, or even by air. Super fast free wifi, clean and spacious room, easy and skip queue when check in by machine, nearby a lot of restaurants, a very recommended hotel, helpful staff

The hotel is located right next to the central station, easy to locate. The rooms are clean and spacious for 2 adults. We have booked 2 rooms and requested for the rooms to be closed to each other or at the same level, however, as we have arrived before the check in time (2pm), we were told to use the check in machine instead of the counter. The problem we faced is that the check in machine doesn't allow us to check in 2 rooms at one go and required us to check in the room individually. As a result, we were given 2 rooms at different level by the machine. We highlighted this to the staff and the issue was eventually resolved with the assistance from the helpful staff at the counter. The whole experience will be better if the machine is robust enough to handle group check in. Overall, it was a pleasant stay in this hotel.