Hotel Hotel per famiglie a Isola di Boracay

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si

The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!

The Arrival We were met at the baggage claim by a happy-looking guy holding up a sign that said ”Crimson” and were directed to the van, which took us to the boat terminal. There was a private waiting area inside the terminal, where we waited about 20 minutes for the boat. The boat ride took about 15 mins, going to the far side of the island, instead of the dock directly across the water. We were pleasantly surprised by a beautiful rock formation we’d never known was there, since in all the times going to Boracay, we had never seen that part of the island. From there, we rode a van to the resort, which was about a 10-minute ride. Staff was very pleasant, and all around a good pick-up experience.   Checking in We were welcomed with a glass of dalandan (citrus fruit) flavored iced tea. It was a quick check-in, and we were happy to know that our hotel room was ready right away. We were escorted to our room.   The Suite Our room was amazing! We came to Boracay to celebrate our son’s birthday. When we entered the room, they surprised us with a “Happy Birthday” sign on the bed as well as on the TV screen. There was also a cake and cookies which the kids loved. We booked a 1-bedroom suite with a plunge pool. For reference, we are a family of 5, and the kids' ages ranged from toddler to preteen. The room was spacious enough for all of us and very clean. The beds and pillows were very comfortable. For someone who has spine issues, I slept well. The bathroom had all the toiletries you would need, from the loofa to bubble bath. Shower water pressure matters to us 😅, and it didn't disappoint. Also, there was also a crimson tote and a beach sombrero. They were very thoughtful with what they chose to provide for guests.   The Restaurants   Saffron cafe - Our booking included breakfast, which was buffet-style. There was a wide selection of food, including continental and Filipino breakfast, a carving station, omelette station, bread and pastries, and dim sum and noodle stations. Some Mediterranean, Japanese, and Korean dishes too. The servers were all so friendly and accommodating, always happy to serve. Mosaic - Latin American grill The first thing that struck me was the beautiful interior design. For appetizers, we ordered the octopus, Caesar salad with anchovies, and the salmon tiradito as appetizers. The octopus paired very well with beets which was unexpected; Caesar salad, you can never go wrong with, while the salmon was just ok. For the main course, we ordered The Tomahawk steak and the cod which were excellent. They served the steak with different choices of salt and sauces, which elevated the flavor and the presentation of the food, and all of them were good. By the way, all restaurants in the resort had a kids' menu, which came with a drink, main entree, and dessert. Do yourself a favor and order their Tres Leches 👌 Azure Beach Club - so accommodating, and the food was great! We entered the restaurant wet from the rain, and they were happy to sit us

La posizione dell'hotel era altamente accessibile e comoda. Tuttavia, la camera in cui alloggiavamo non aveva connessione internet e la ricezione del segnale era scarsa. Inoltre la stanza era poco illuminata. Abbiamo dovuto affrontare un piccolo inconveniente poiché inizialmente l'hotel non è riuscito a trovare la nostra prenotazione, ma l'hanno risolto prontamente dopo aver contattato l'agente di viaggio. Nonostante questi problemi, il nostro soggiorno nel complesso è stato soddisfacente e prenderemo sicuramente in considerazione l'idea di tornare nella bellissima isola di Boracay!

Abbiamo soggiornato al Fairways and Bluewater Boracay per una settimana e ci siamo divertiti tantissimo. Cominciamo con gli aspetti positivi: 1) Dopo aver cambiato stanza, abbiamo potuto goderci la nostra stanza e la vista. Le donne delle pulizie hanno fatto un buon lavoro pulendo la stanza ogni giorno e fornendo tutto ciò di cui avevamo bisogno. 2) Abbiamo apprezzato il fatto che ci fossero così tanti servizi nella proprietà. Onestamente, ce ne sono così tanti disponibili che non hai nemmeno bisogno di lasciare l'hotel. Ma ti consigliamo di uscire ed esplorare l'isola e supportare la gente del posto. 3) Lo staff è stato molto gentile e rispettoso. Ci ha sempre salutato a qualsiasi ora del giorno. Quindi è stato adorabile. 4) La colazione era buona. Ci è piaciuto fare colazione in hotel. Avevano una varietà molto buona. 5) La proprietà è molto grande, quindi per fortuna ci sono bus navetta che portano gli ospiti dal loro edificio al gate o ovunque desiderino andare nella proprietà. Abbiamo anche pensato che fosse carino da parte loro fornire un bus navetta dall'hotel al DMall. 6) L'hotel ha anche una spiaggia privata, il che è carino. Consiglierei di indossare scarpe da spiaggia in acqua. Il mio compagno non ne aveva e si è fatto male in acqua, quindi fate attenzione. Passiamo agli aspetti negativi: 1) Prima del nostro viaggio abbiamo provato a contattare l'hotel per fare domande più volte e ci siamo trovati di fronte a tante sfide. Abbiamo dovuto chiedere al servizio clienti di trip.com di aiutarci e la risposta dell'hotel è stata molto elementare e non soddisfacente. Consiglierei di aggiornare la tua e-mail e il tuo numero perché sono entrambi errati, soprattutto per gli ospiti alle prime armi sull'isola di Boracay. 2) Avremmo prenotato il nostro hotel con un mese di anticipo e avremmo lasciato richieste specifiche per le nostre camere in modo che l'hotel potesse prepararsi per noi, beh. Una volta arrivati, ci hanno accompagnato nella nostra camera e l'hotel non era certamente preparato. Questo ci ha fatto sentire molto ignorati in termini di richieste. Abbiamo dovuto chiedere di cambiare camera, fortunatamente siamo riusciti ad ottenerla, ma la nostra esperienza del primo giorno in hotel non è stata positiva. 3) L'hotel ha una politica per le lenzuola e i cuscini macchiati. Ma, curiosamente, alcune delle loro lenzuola e cuscini sono macchiati! Quindi, prima di dormire sul letto, scatta delle foto di tutto in modo che non ti accusino. Fortunatamente, l'abbiamo fatto per non farci pagare quello che c'era già. 4) Il giorno del check-out, la signora alla reception ha cercato di farci pagare il distributore di sapone che era in camera. Perché un ospite avrebbe dovuto prendere il distributore di sapone 🙄😒. Fortunatamente, sono stato molto fermo nel farle sapere che il distributore era in camera e che non avevamo motivo di prenderlo. Letteralmente, un minuto dopo, un altro ospite stava facendo il check-out e gli hanno fatto la stessa domanda. Implicando che l'ospite avrebbe anche preso il distributore di sapone dalla sua camera. Per favore, smettete di cercare di ottenere un pagamento dal vostro ospite. L'hotel è già costoso, abbiamo pagato un sacco di soldi per soggiornarci, quindi non c'è bisogno che ci accusino di furto.

We recently had an overnight stay at Henan Regency Boracay, Station 2 and it was a nice experience. Location: The hotel is ideally located at Station 2 with easy access to restaurants, shopping, and the beach Check-In/Check-Out: The check-in process was smooth, and the staff at the front desk were friendly and welcoming. I did experience a slight delay during check-in due to a room request initially located at the East Wing where construction is being made, but it wasn’t a major issue. They upgraded our room and placed us near the swimming pool and breakfast buffet area. Room: The room was spacious and well-appointed. The bed was incredibly comfortable, and the room was equipped with all the amenities you’d expect, including a welcome home chocolate pieces, coffee machine, and Wi-Fi. The bathroom was modern, with a large walk-in shower and bath tub. However, I did notice a bit of noise because we were at the ground floor, which might be an issue for light sleepers. Facilities: The fitness center is well-equipped for a hotel gym, and spa for relaxation. Hotel kept the pool clean, hygienic and it looked inviting. Breakfast in the morning was a highlight with a variety of options, from fresh fruit to made-to-order omelets. The staff in the restaurant were attentive and friendly. The hotel also boasts the singing and dancing chefs which gives entertainment to all guests Service: The service was generally excellent. Staff went out of their way to ensure a comfortable stay, and housekeeping did a great job of maintaining cleanliness. The concierge was helpful in providing recommendations for local attractions. Cons: While the hotel overall was excellent, the street noise in my room was a bit bothersome at times. Additionally, the prices for dining and drinks at the hotel were on the higher side, but that's expected at this level of accommodation. Conclusion: The Henan Regency Hotel offers great value for its location and amenities. I’d definitely consider staying here again, though I might request a room on a higher floor for a quieter experience.

Abbiamo soggiornato in questo hotel per 3 notti. Spiaggia privata bella e pulita, senza estranei. Niente sporco, niente spazzatura. In spiaggia è vietato bere, fumare e mangiare. Non nuotiamo in piscina, ma sembra abbastanza decente e c'è anche molto spazio lì. All'arrivo abbiamo riscontrato un problema: avevamo prenotato una camera classic e siamo stati sistemati al primo piano con un balcone rivolto verso il muro, sembrava di essere in prigione. Hanno chiesto di cambiare numero. Non l'hanno sostituita subito, ma verso la sera del primo giorno, perché non c'erano altre stanze disponibili. La colazione è varia, nessuno uscirà sicuramente affamato. Ci sono navette per la città, ma potete anche chiedere un tut-tuk, ha sempre un costo fisso di 300 pesos solo andata. Il prezzo del bar e del ristorante dell'hotel è circa il doppio di quello della stessa spiaggia della città. Le pulizie sono 4, i pavimenti non sono lavati molto bene, la biancheria viene cambiata solo su richiesta. L'ultimo giorno il bagno ha iniziato a puzzare di fogna. Nel complesso, ci è piaciuto tutto. In ogni caso, è molto meglio che vivere in città, nel trambusto e nel rumore senza fine. L'hotel offre un trasferimento a pagamento per l'aeroporto.

Il mio soggiorno all'Henann Palm Beach Resort è stato un rifugio pittoresco, con la sua splendida posizione fronte mare che offre panorami mozzafiato. Situato in una posizione privilegiata, il resort offre un facile accesso alla spiaggia e alle attrazioni vicine. Il servizio era eccezionale, con personale attento a soddisfare ogni esigenza. Tuttavia, la mia esperienza è stata rovinata dalla presenza di formiche in tutta la stanza, il che ha sminuito un soggiorno altrimenti piacevole. Nonostante questo problema, l'esperienza complessiva è stata positiva, grazie alla bellezza del resort, alla comoda posizione e all'eccellente servizio.

L'hotel è in un'ottima posizione alla stazione 3. Ci vogliono due o tre minuti a piedi dal giardino dell'hotel alla spiaggia. La colazione è ricca e il personale di servizio è molto gentile Se tornerò sicuramente sceglierò questo hotel la prossima volta.

Perfetto posto. Il mio ultimo paradiso. Tutto è perfetto: cibo, camere, attrezzature, piscina, spiaggia, programma, personale, tempo, servizi e così via. Amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore, amore,