Recensioni su Kaiyuan Life Hotel at Central Lake of Qiandao Lake
Kaiyuan Life Hotel at Central Lake of Qiandao Lake
No.435 Nanjing Road, Chun'an, Zhejiang, 311700, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
2361 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.2
Servizio9.5
Pulizia9.4
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Tutte le recensioni(2361)
Recensioni positive(2318)
Recensioni con foto/video(605)
Ottima colazione(311)
Reception gentilissima(219)
Vista sul lago isolato(171)
Piscina pulita(158)
Piscina meravigliosa(158)
Ideale per bambini(117)
Con servizi per bambini(33)
Recensioni negative(43)
Utente anonimo
Camera con 2 Letti e Vista Giardino
Soggiorno: lug 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 24 ago 2025
The.stay at this hotel was good. The room with a lake view was nice. Breakfast was.delicious. The service at the front desk was excellent, especially the women workers Ms。李 and Ms. Lu were very kind. 👍👍👍
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Risposta dalla struttura: 【入住暢享歡迎水果🍊】哇哦😀,看到您對我們酒店的住宿體驗給予這麼高的評價,我們真的太開心啦😁😁!首先要感謝您對湖景房的喜愛😍,它的美景確實讓人陶醉呢😃。還有我們的早餐,能讓您吃得美味滿意,我們也很欣慰哦😎。當然啦,前台的李小姐和陸小姐她們一直都非常熱情,能得到您的誇讚,她們肯定也特別高興😘😘。再次感謝您的支持與認可呀😁😁,我們會繼續努力,為您帶來更多的驚喜和美好的體驗哦😁😁,期待您下次再來呀😁😁!
Utente ospite
Camera Elegante Doppia
Soggiorno: ott 2024
Coppia
2 recensione
9.5/10
Fantastico
Pubblicata: 10 dic 2024
We had a great stay at this hotel this November for two days. The staff are very nice and helpful. They helped us search attractions and car rides. It is at a relatively convenient location between downtown and central lake tourist center, about 1-1.5 km each direction. We walked along the lake view boardwalk to enjoy great lake view both ways. The hotel has very good breakfast for a small fee with both Chinese and western styles. We definitely like it and recommend it. The only drawback is lacking maps or guidance materials so we have to study ourselves for our self-guided tours. It will be the best if tour maps and some tourist info are posted in the lobby. Overall it is a great place to stay and enjoy.
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Risposta dalla struttura: 【入住暢享歡迎水果🍊】❤位置超棒❤,非常感謝您對我們酒店的認可和喜愛!我們的員工一直致力於為每一位客人提供最優質的服務,很高興能幫到您。我們的早餐能讓您滿意真是太好了。關於您提到的缺少地圖和引導材料的問題,我們會盡快改進,在大堂增加相關內容,以便更好地為客人提供指引。期待您再次光臨!
Utente ospite
Camera - Vista Giardino (Letto Matrimoniale)
Soggiorno: ago 2023
Coppia
1 recensione
8.5/10
Molto buono
Pubblicata: 8 set 2023
It's a bargain hotel, very good price for its quality.
The only negative part is that swimming pool doesn't open from 12-4pm, apparently because of the hot weather. So it would be just open during the very morning and afternoon when there's no sun at all!
We couldn't really enjoyed it.
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Risposta dalla struttura: Thank you very much for your support. Your satisfaction is our unremitting pursuit and we are honored
Michal Lukasz
Camera Familiare - Vista Giardino
Soggiorno: mag 2023
Famiglia
33 recensione
10/10
Eccezionale
Pubblicata: 1 lug 2023
Nice hotel with good location close to the tourist ferry terminal.
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Risposta dalla struttura: 🌼 Thousand Island Lake, along the lake landscape road🌼 like that can often come oh, each guest is our friend, poetic
MikaP9292
Camera - Vista Giardino (Letto Matrimoniale)
Soggiorno: dic 2022
Viaggio in solitaria
10 recensione
10/10
Eccezionale
Pubblicata: 19 gen 2023
The overall experience was great. The staff were friendly and helpful. The area was beautiful. The room was neat and clean, and very comfortable. I will definitely stay here again.
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Risposta dalla struttura: My dear guest, your brief words are summarized in such detail. It seems that you also have a feeling that we are too late to meet. I hope you can take this place as your second home when you go out. I look forward to seeing you again and giving you more and better experience!
Risposta dalla struttura: 【入住暢享歡迎水果🍊】【總經理回覆】😔真的非常抱歉給您帶來了這麼多不好的體驗😢。關於雙休溢價的問題,我們會進一步研究市場情況,儘量在價格和服務質量之間找到一個更好的平衡點😃。房間裝修老式和蚊窗破損的情況,我們會盡快安排人員進行維修和更新,給客人提供一個更加舒適的居住環境😎。衞生條件方面,我們會加強管理和監督,確保每一個角落都乾淨整潔😁。走廊煙味和垃圾桶堆滿的問題,我們也會及時處理,加強通風和垃圾清理工作😅。隔音效果不好的問題,我們會考慮採取一些措施進行改善,比如更換隔音材料等😉。最後,非常感謝您對我們工作人員態度的認可,這也是我們一直以來努力的方向👏。我們會繼續努力,改進不足之處,期待您下次再來時能看到我們的改變和進步呀😘。
Risposta dalla struttura: 【入住暢享歡迎水果🍊】【總經理回覆】😔😔非常抱歉給您帶來了如此不愉快的住宿體驗😫😫。關於酒店設施老舊以及裝修風格陳舊的問題,我們已經意識到了並且正在積極地考慮進行改裝升級🤔🤔,希望能給客人帶來更好的感受😃😃。對於早餐自助餐廳房頂低、光線暗的情況,我們會想辦法進行改善,比如增加照明設備等😎😎。服務員整理房間時推車放置不當以及浴巾配備不全的問題,我們會加強對員工的培訓和管理😡😡,要求他們更加註重細節,為客人提供更加優質的服務😁😁。再次向您表示深深的歉意🙏🙏,我們會努力改正不足之處,期待您的再次光臨,讓您看到我們的改變和進步😃😃。
Risposta dalla struttura: 【入住暢享歡迎水果🍊】親愛的客人,非常感謝您對我們酒店的高度評價呀😁😁!客房乾淨整潔一直是我們非常重視的方面呢😎😎,看到您對我們客房的認可,我們真的很開心👏👏。有陽台可以晾衣服,還能欣賞到美麗的湖景,這也是我們酒店的一大特色亮點哦😍😍。前台客服的熱情服務也是我們一直以來所倡導的,能為您和您的家人提供滿意的服務,是我們最大的榮幸😁😁。關於您因行程有變提前退房,前台積極配合的事情,這都是我們應該做的啦😁😁。我們會繼續努力,不斷提升我們的服務質量和水平,期待您下次再來我們酒店呀😘😘!
Risposta dalla struttura: 親愛的客人,非常感謝您對我們酒店的高度評價😃!您的認可就是我們前進的動力🎉。我們致力於為每一位客人提供最優質的服務和最舒適的住宿體驗😎。前台服務人員會繼續保持熱情周到的服務態度💁♀️,為客人提供更多貼心的幫助🙌。酒店的設施也會不斷完善和優化,讓客人在這裡能夠享受到更多的便利和樂趣🤸♂️。期待您的再次光臨,我們將竭誠為您服務😘!
Risposta dalla struttura: 【入住暢享歡迎水果🍊】親愛的客人,真心感謝您的讚美之詞😘!我們酒店的地理位置確實得天獨厚,能讓您盡情領略千島湖的美景😃。前台工作人員的熱情服務也是我們的驕傲呢😁。看到您和家人在我們酒店度過了愉快的時光,我們也感到非常欣慰😀。我們會繼續努力,為每一位客人提供更加優質的服務和更加舒適的住宿體驗哦💪。期待您的再次光臨,我們會在這裏一直等您喲😘!
Utente ospite
Camera per Ospiti - con Vista (Letto Matrimoniale)
Risposta dalla struttura: 【入住暢享歡迎水果🍊】哇哦😃,您的評價讓我們倍感欣慰呢😁!酒店地理位置方便確實是我們的一大優勢呢😀,能讓您出行如此便捷真是太好了🤗。而且您還體驗了這麼多周邊的遊玩項目,真的很充實呢😁。關於房間湖景稍微遠了點的問題,我們也會努力改進的🙌。再次感謝您的選擇和好評,期待您下次再來感受我們酒店的魅力哦😘!
Risposta dalla struttura: 【入住暢享歡迎水果🍊】😔首先要向您表達我們最誠摯的歉意😔。您所提到的房間暗、衞生間房頂有黑色印記、玻璃門不乾淨等衞生問題,以及設施簡單、早飯品質不高等情況,都讓您的入住體驗大打折扣😣😣😣。我們會立即安排人員對房間進行全面清潔和檢查,重點處理衞生間的問題,確保類似情況不再發生🙅🙅🙅。同時,我們也會對設施進行評估和改進,考慮增加一些更實用的設施,提升客人的舒適度😁😁😁。對於早飯,我們會加強對食材的把控,提高小餛飩的肉餡質量,調整咖啡和酸奶的口味,讓它們更加符合客人的口味需求😋😋😋。我們深知服務質量是酒店的生命線,會加強對員工的培訓,提高服務水平,為客人提供更加優質、周到的服務😘😘😘。再次向您表示歉意,希望您能給我們一次機會,讓我們用實際行動來證明我們的改進和提升🙏🙏🙏!
Risposta dalla struttura: 【入住暢享歡迎水果🍊】【總經理回覆】😔非常抱歉給您帶來了如此不愉快的入住體驗😢😢😢。關於泳池午休時間的安排,確實給您造成了不便,我們會考慮是否可以優化調整,儘量滿足更多客人的需求😔😔😔。對於房間空調温度的問題,這是我們工作的疏忽,沒有在您入住前檢查好設備,給您的身體帶來了不適,我們深感愧疚😰😰😰。我們已經安排相關人員對所有房間的空調進行全面檢查和維護,確保類似情況不再發生🙏🙏🙏。另外,前台小姐姐在您退房時的服務態度不佳,我們會對她進行批評教育,加強培訓,提高服務意識😡😡😡。再次向您表示誠摯的歉意,希望您能給我們一次機會,讓我們用實際行動來證明我們的改變和進步🙏🙏🙏。祝您身體健康,生活愉快😘😘😘!