Hotel in zona Orthodox Church of Agia Fotini, Chania

I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed Hotels.com immediately and they were trying to find the manager but he/she was hiding!

Stavo in suite con vista sul mare. La vista era sorprendente. La camera era bella, il letto era super comodo. C'era una bella tavola di vanità da prepararsi. Il bagno era grande e pulito. Il servizio alla ricezione era molto utile. La posizione era grande nella vecchia città, ma non troppo rumorosa - musica dal ristorante stasera, ma mi piaceva e le campane della chiesa domenica. Un paio di cose da sottolineare: non c’era mobili nei balconi e fuori da un po’, non c’era mobili nella stanza per muoversi fuori, quindi non c’era nulla da sedersi per godere di balcone e la vista. Anche la tenda era solo metà di quella per bloccare la luce, per chiudere i serbatoi che poi restringe l'aria. Non mi importava, ma se volessi dormire l'oscurità, potrei avere bisogno di portare un maschero agli occhi. Come ho detto solo cose minori. In generale grande posto. Acqua calda - mi riferisco come so che questo è importante per le persone :)

We have only been here one night, but so far, the entire experience has been fantastic. On arrival, we were greeted with a delicious cocktail from the bar, where we sat and filled out the checkin forms. The car was parked for us for 15euros, meaning we didn’t have the battle to find a parking space in the busy Chania. The people have been fantastic, nothing is too much trouble, and they even took our luggage to our room, which was wonderful. And the breakfast this morning - it was fantastic. Both a buffet style breakfast and ‘a la carte’ option available. The entire team at breakfast were attentive, and made the whole experience feel very relaxing. Lastly, the rooms! They are beautiful, with double-width showers, beautiful bedding, blackout blinds, excellent AC and tastefully decorated rooms. In summary, this his has been a great find for us. Perfectly located in the heart of Chania, just a 5 minute stroll to the harbour. The whole experience has been brilliant. Looking forward to the last few nights of our stay. Thank you all!

Il servizio è buono, chiedendo se vuoi aiutarci a trasportare il bagaglio e a trasportarlo.Fornisce anche bevande benvenute.C'è davvero un senso di hotel di alta qualità.Inoltre, possono fare il bagaglio per passeggeri e parcheggiare l'auto vicino all'hotel per trovare il loro personale.

Ostello bellissimo, in una posizione super centrale, dalla quale è possibile raggiungere il centro a piedi in pochi minuti. La struttura pulitissima, accoglienza eccezionale. Hanno un gruppo WhatsApp dove gli ospiti possono entrare e mettersi d'accordo per uscire. Danno la possibilità di iscriversi direttamente dalla reception a tour guidati, che partono a pochi metri dall'ostello. Phon presente in bagno, asciugamani a noleggio per 3€. L'ambiente è super friendly e per me che era la prima esperienza in ostello è stata decisamente super positiva! Unica cosa negativa: assenza mensole dove appoggiare le cose in bagno.

Le suite Areti sono un'oasi nella zona akrotiri.Prima di tutto, tutti i proprietari e le cose sono così ospite e gentili che ti fanno sentire come la tua casa. L'hotel dispone di camere diverse, tutte decorate con grande gusto e con strutture moderne.Il più importante è che sono perfettamente pulite!!! I letti sono nuovi da un marchio di lusso e sono celestialmente confortevoli !!! L'altro spazio dell'hotel è così bello, che non vuoi andare da lì. E' così rilassante bere il vostro vino nella loro zona esterna. Ultimamente, ma non meno importante, il buffet del colazione ha molti gusti e la migliore qualità di tutti, direi come 5 stelle hotel. Tutti i gusti sono così buoni e sono fatti con amore! Grazie areti suites ancora una volta!!! La qualità del tuo hotel e il tuo servizio è più di un hotel a cinque stelle !!

We have just spent a week at Corinna Mare. We were looking for something good value and didn’t want to spend alot, but still nice and clean and nice pool area. They appeared to be fully booked, but when I contacted them were able to accommodate us if we swapped rooms half way through - which we were fine to do, they gave us a discount for this. Our first room was a studio, and the bathroom was a bit tired, however, the room was big and the bed was big and comfy. There was an issue with the sink when we checked in and they rectified this immediately. The second room was the apartment. We weren’t sure what to expect as it was road facing - however, the bedroom went onto the side and so there was no noise. This was a more up to date room. Both rooms were clean. I think for what you pay here it is really good value. The pool area was excellent, and there is also a little pebbly beach area. There are two pools, one is deeper and it’s no jumping etc. and another shallower pool more aimed at kids. This has a lifeguard. The bar is reasonably priced, and the staff are great. We had a few meals at the restaurant. Salads are massive as are sandwiches. The Greek omelette was really good. We only had dinner one night, and it was gorgeous. There is a great view of sunset. They do some fixed menu deals which were very good value (€20 or less for starter and main) and really nice. I am coeliac, and so gluten free and there was plenty of choice and the staff were accommodating. There is a shop just over the road for any basics, you buy your bus tickets there for Chania. 15mins on bus, they are really regular and run until about 1am. €1.50 per person. We hired a small car for a couple of days (€55 per day - mars) to go to lake kournas, and also the botanical gardens. We did a trip to the Samaria Gorge, getting picked up outside the hotel. Yannis at reception was really helpful with any questions we had and helped with booking dinner reservation. The staff in general were friendly, helpful and laidback. There is a really nice atmosphere in the hotel and in general with the area, the locals are all really friendly. We went to To Antikristo for dinner on our last night and this was favourite meal. Well worth the journey to get there.

Abbiamo trascorso tre notti al kanso Rooms, per noi è stato tutto perfetto. Camera davvero oltre le aspettative nuova e arredata con gusto pulita con dedizione ogni giorno dalla signora Maria! Bagno piccolo ma efficiente, c’è anche una piccola verandina che si affaccia su una moderna piscina. Sinceramente è filato tutto liscio. Il proprietario attento e disponibile ci ha fatto sentire come a casa. Fosse per noi ci ritorneremo senza pensarci troppo. Per girare l’isola comunque consigliamo di affittare un’auto.