I migliori hotel con spa a Cebu

I booked the hotel for its location, relatively big (third party) gym with free access for hotel guests) and being able to work during my stay. Unfortunately the gym only fulfilled its promise to a certain extent. Some machines were broken or overdue for repair, others were in a bad state. Beside that there was no instructor available when needed at both times I went to the gym. The other big complaint is about the slow WiFi speed in the room. I was not able to work properly and had to use the business center which offered a decent internet speed. Beside that I would have wished for better air conditioning which is quite old. Overall my stay was alright incl. the kind and helpful service.

Its the blue branding! Really felt the difference! Though hotel is a bit ancient, service and facilities are still very good

L'hotel è lungo la strada hi molto accessibile ai centri di Ayala, Pier 1, Aeroporto, Sm mare, Robinson Galleria, Mercato, personale molto utile e amichevole, servizio eccellente ..... ristorante classy .... Sono felice e soddisfatto .......

L'hotel non era orribile, ma penso solo che sono arrivato al momento sbagliato. L'hotel ha bisogno di una piccola rigenerazione per illuminare le zone di piscina. Erano un po' in basso. Anche se ero rimasto lì, non avevo acqua calda. E quando l'acqua funzionava la pressione era bassa. Inoltre, la stanza era piuttosto pulita e moderna. Il personale di servizio era buono, l'uomo della porta e la gente della porta erano amichevole. Hanno un bel palco con quasi tutte le macchine, un spa, un mini-*** e un ristorante nell'edificio. In generale, è stato decente passare attraverso cebu. La posizione è piuttosto buona perché si trova vicino a molte città, ma è molto occupato quando si esce dall'hotel.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

Questa volta, scelgo questo nuovo hotel di buona valutazione per due giorni, e'molto deludente. L'apparecchiatura hardware dell'hotel è buona, ma il servizio è terribile. Viviamo cinque camere in una fila di nove persone. Una delle quali ha tre grandi zaini nella stanza quando si è fermata. Ci aveva dato la stanza degli altri. Solo che la gente è uscito, non ci ha dato la stanza, solo togliere la loro zaino, Il giorno dopo, la cosa più brutta è che ci sono passaporti stranieri nella cassaforte. Voglio portarli dentro. La signorina di Tang Tai è davvero terribile. Non prende le nostre proteste ripetute. Chiede al loro manager di dire che il manager arriverà domani. Super non raccomandare questo hotel, è infiltrato!

For the price it’s decent. I have stayed here before and have always found it a deal. Make sure to get a pool view room. The other rooms “window” is just a window to a storage/trash alley and has no light or view. The facilities are good. A nice pool with a lot of sun. The gym is old but big. You have to pay to use it but it has a lot. I arrived early this time and figured I would have to pay an early check in fee which is fine but I was surprised that the fee was almost as much as the room rate. (900 pesos). Everyone was friendly and helpful. Despite the negative experiences this time I would still stay here again for the price. I’d just make sure to book a pool view room.

Durante l'ultimo giorno a Cebu, mia nipote e io abbiamo deciso di cercare un hotel con piscina per poter nuotare e rilassarsi. Ho trovato Mandarin attraverso Agoda. Il costo è 2,800. Eravamo così eccitati ... Il check-in era senza saldatura. Il tipo @ la ricezione non ha parlato della piscina e abbiamo anche dimenticato di chiedere. La stanza è spaziosa e pulita. Dopo aver riposato per qualche minuto abbiamo deciso di andare a controllare la piscina. Fuori dalla nostra stanza abbiamo visto e chiesto alle signore ”servizio della stanza” dove trovare la piscina. Ci hanno detto che era al terzo piano e poi hanno aggiunto ”ma è chiusa, signora. E' stata danneggiata dal tifone Odette ...” Siamo stati così delusi! La posizione è grande. E' vicino/ attraverso il centro commerciale Ayala.

Abbiamo controllato l'ultima Sept.15-17 in Fili hotel abbiamo avuto un esplosione la mia famiglia è stata soddisfatta di tutti i servizi che avevano offerto. L'hotel è un hotel a cinque stelle, quindi vale tutto quello che hai pagato. L’ultimo giorno, quando abbiamo controllato accidentalmente, abbiamo lasciato l’iphone di mio figlio nella stanza, l’abbiamo notato quando siamo andati a casa sulla strada. Ho detto al direttore del servizio, STEVEN ROYO SANTIAGO, che mi aveva assicurato che il telefono era proprio laggiù. Altri impiegati cercavano e chiedono agli altri di aiutarli a trovare finché il signor STEVEN Santiago non andò personalmente in camera e lo trovava. Sono così felice, onestà e integrità sono le parole giuste per voi, Sir STEVEN grazie.

The room was just fine and enough space for 4 of us, however there was no bidet in the toilet.. Hotel staffs are friendly.. And the price is really affordable.. We stayed here for 5 days, and they allowed us to early check in with minimal fee of 500..beds are comfy, they also clean rooms upon guests request.. The location is very accessible and there are several malls nearby the hotels..We Had a great stay here..thank you!