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5 stelle

Marco Polo Plaza Cebu
4.5/575 Recensioni

Marco Polo Plaza Cebu

Cebu City Cebu|1.32km dal Taoist Temple
This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

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Viaggio di lavoro

Main Hotel & Suites
4.2/543 Recensioni

Main Hotel & Suites

Cebu City Cebu|2.57km dal Taoist Temple
I had a wonderful Christmas Hotel 2022 Staycation experience courtesy of the Main Hotel and Suites located in Barangay Banilad in the City of Cebu. This is my 21st Hotel-Resort-Farm-Campground Staycation in total here in Cebu since Christmas 2020. I instantly noticed most of their guests are foreign tourists. I easily feel the warmth the moment they welcomed me and I could feel at home away from home with their kind and accommodating staff like the  Housekeeping personnel, Irene Tolentino who carry my traveling bag to my standard queen room while having my vlogging, and Stanlee Montecalvo for the maintenance for something that needs to be fixed with Security Guard Jonathan Mendoza who act as my cameraman and delivered all my needs in the room. All these things are made possible by Front Office Associate Joyce Villanueva from the booking reservations up until our constant communication as she instantly answered all my queries and requests weeks before my stay. I got the biggest surprise when I was given that amazing Christmas gift hotel room upgrade on that Christmas morning when Front Office Associate Sheila Matuguina handed me the key for the Main Suite Room with a king-size bed, a sofa, a spacious shower & toilet, a personal refrigerator, a kettle, safety deposit box and has a small balcony overlooking the city view. I could still remember this beautiful serene Christmas night when I powered off all the lights while I was seating on top of my big king-size mattress with large soft pillows at my back and on my head while leaning on the wall. I was deeply mesmerized by the beauty of the city by night from the main suite room window. I couldn't imagine that I can have this kind of wonderful celebration on Christmas night blessed with good weather and a good climate. Two years ago, we were in quarantine and social distancing with strict protocol to follow brought by the Covid-19 pandemic, and a year ago, we are to deal with the devastating aftermath of super typhoon Odette without power, no water supply, limited supply of food, most houses were destroyed and several families were homeless. No wonder they have been awarded Tripadvisor's Travelers' Choice Award winning for consecutive years for the kind of service they have given me. With this track record, now I know the reason why travelers both local and foreign nationals choose to stay here because I, myself personally experience it.

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Colazione

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Leggi le recensioni degli ospiti sugli hotel di Cebu

Stai cercando un hotel vicino al seguente luogo di interesse: Taoist Temple? Confronta tariffe e recensioni delle camere per trovare il soggiorno ideale.
Zen Rooms S Hotel & Residences Cebu
0/50 Recensioni
Cebu City
L'ambiente è buono e il prezzo non è caro. L'ambiente è buono. Il prezzo non è caro. L'ambiente è buono. Il prezzo non è caro. L'ambiente è buono. Il prezzo non è caro. Costoso e abbastanza adatto
Hayat Sky Towers Service Apartment
4.3/55 Recensioni
Cebu City
Contesto: Hayat era in soft-opening quando sono rimasto con la mia famiglia all'inizio di gennaio 2024 e le strutture non erano ancora completamente funzionali, che era comprensibile. Tuttavia, l'appartamento 2-bedroom che abbiamo ottenuto è stato davvero bello, ben accoppiato, pulito e spazioso. Le toilette erano fornite. Il personale era molto attento e utile. Hanno programmato il servizio di navetta per andare ai negozi e tornare. La colazione era davvero buona e ci è stata consegnata perché il ristorante non era ancora aperto durante il nostro soggiorno. Credo che abbiamo un piatto di frutta extra dalla gestione che è stato un buon bonus per noi. Certamente VALUE per MONEY! Ci rimarremo qui la prossima volta.
S Hotel & Residences
3.9/518 Recensioni
Cebu City
Speserò la quarantena richiesta per gli arrivi internazionali, che sono uno degli hotel di quarantena approvati. Quando cercavo un hotel di quarantena prima di partire, erano i più rispondenti e flessibili, poiché i protocolli di viaggio cosiddetti ”covid” sono cambiati costantemente; mi sono prenotato per posta elettronica. Ho scelto il pacchetto che includeva cibo e trasporto aereo. Tutto funzionava senza saldature, dall'aeroporto alla check-out. Il personale dell'hotel è stato utile e accogliente con le nostre richieste speciali, la stanza era di base ma pulita e tutto era in ordine di lavoro, i letti erano comodi, il rumore AC accettabile, bagno pulito con buona pressione idrica e acqua calda, e un'ottima Wi-Fi che ha salvato la vita durante la quarantena.
Crowne Garden Hotel
3.3/59 Recensioni
Cebu City
Molto buona stanza, soprattutto per il personale del Desk prezzo erano molto amichevole, molto veloce Ha avuto problemi con la cassaforte, e qualcuno è stato inviato subito.Grande posizione - vicino a J Y, I T Park, e Waterfront Hotel
Cebu Capitol Central Hotel & Suites powered by Cocotel
3.9/526 Recensioni
Cebu City
방이 생각보다 직고 어메너티가 없다면서 가쟈다 주는 증 뭔가 앞뒤 안맞는 것들이 많았고 도중에 엘리베이터도 고장나서 이틀간 고생한 생각하면 쓸건 많지만 그래도 친절하기는 했다. (짐을 체크이웃 후 무려 5일 가까이 잘 맡아줌) 아 와이파이는 1층에서 홀리데이인 것을 쓰라고 하는데 굉장히 당당해하니 어이없음 주의
Cebu Guest Inn
4/59 Recensioni
Cebu City
Ho avuto un buon soggiorno nel mio alloggio, ma preferisco le altre camere che avevo usato prima, ma nel complesso, il personale è utile e amichevole, il posto è tranquillo, così sicuramente verrà presto di nuovo.

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