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Pubblicata:1 lug 2026|Camera Deluxe con 2 letti
Utente ospiteThe breakfast variety is very comprehensive and tasty, definitely matching a 5-star hotel standard! There is a great mix of international, Chinese, and local Hainan cuisine. We loved the small bowls of Hainan noodles, which they rotate daily; I enjoyed a different type of noodle on both days. Since I did not have a Chinese phone number, I faced some problems paying a special promotional breakfast price for one of my children. Ms Lisa Wang kindly helped me resolve it. She was there on both days and remembered my payment issue from the previous day!
This hotel is perfectly suited for families with young children. Our kids loved the amenities so much and there was plenty to do, meaning they were never bored. We went to the outdoor water playground every day. On Level 2, there is an indoor playground for kids, a mini obstacle course, and four VR arcade machines—the kids had so much fun! Ms Jiang Yulu and Ms Alice Tang were on duty there, and they were incredibly patient with the children. They even kindly allowed my kids to play multiple VR game rounds because my little boy was crying after playing one fewer round than his sister. At the basement level, the kids could visit the gym, the indoor swimming pool, a mini indoor water playground, and play table tennis or Chinese chess.
On our last day, knowing that we were checking out, Ms Lisa immediately arranged pick up for our luggage from the room so that we could head straight to the airport right after breakfast. It was a wonderful stay at an excellent hotel with super friendly frontline staff—from the cleaning ladies to the housekeeping team. All of them greeted us with a smile. The housekeeping lady on the 15th floor (during my two night stay) constantly checked in with us whenever she saw us in the corridor to ask when it would be convenient to make up our room. We had to keep changing the time with her because the kids were having so much fun with the hotel's family-friendly facilities! Every night, we came back to an immaculately cleaned room, along with a complimentary night-time dessert for two people.
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Prezzo per notte da:71 €
Pubblicata:5 giu 2026
travellerjingI had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay.
The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed.
Some feedback during the stay:
The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival.
From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful.
The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view.
Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression.
A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent.
The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot
Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.
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Prezzo per notte da:41 €
Pubblicata:18 feb 2026|Camera Classic Queen
Utente anonimoWe had a wonderful stay at Novotel Haikou West Coast. The room was very clean and comfortable, and the facilities were well maintained. The location is peaceful yet convenient, and the staff were friendly and attentive throughout our stay. Overall, a great choice for families looking for a relaxing and enjoyable stay.
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Prezzo per notte da:51 €
Pubblicata:1 dic 2025|Camera di lusso, 1 letto king size, vista città
OmoshiRokunL'hotel gode di una posizione privilegiata a Haikou, accanto all'Hilton e al centro commerciale Haikou MixC, il che lo rende molto comodo per spostarsi, sebbene il traffico possa essere intenso nei fine settimana. Il check-in si effettua al 35° piano, dopodiché si scende al piano assegnato per effettuare il check-in in camera. La disposizione delle camere è ben studiata, soprattutto il bagno, che vanta un enorme specchio a tutta altezza.
Per quanto riguarda la ristorazione, la colazione a buffet può essere affollata nelle ore di punta, quindi è consigliabile arrivare presto. Trattandosi di un marchio francese, la colazione del Sofitel include croissant e baguette, comuni anche in altri hotel a cinque stelle, quindi non è stata particolarmente eccezionale. Non ho nemmeno visto altre specialità francesi a colazione. Nel complesso, la mia esperienza in hotel è stata nella media.
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Prezzo per notte da:71 €
Pubblicata:13 ago 2025
JK Muller**Raving Review of MOS Hotel Haikou**
From the moment I set foot in MOS Hotel Haikou, I knew I was in for a unique experience. The atmosphere is simply enchanting, with a sense of tranquility that envelops you right from the lobby. The clever architectural design showcases bespoke touches that only a true connoisseur of hospitality would appreciate. I found myself drawn to the Garden Restaurant, where I could unwind with a cup of coffee amidst lush greenery, soaking in the inspiration of my surroundings.
The hotel is situated on Hainan, the southernmost tropical island in China, offering a delightful fusion of nature and culture. The fragrant air carries hints of the island’s unique aroma, creating a refreshing ambiance that enhances your stay. The Garden Restaurant is a culinary highlight, serving exquisite Chinese dishes that tantalize the taste buds, complemented by a delightful morning breakfast that fuels your adventures.
What truly sets MOS Hotel Haikou apart is its film-friendly location, making it a perfect place for film and creatives to stay! It’s great for my film crew and talent to experience everything that a boutique hotel can offer. The picturesque settings are ideal for Insta-worthy photos, allowing you to capture the essence of your stay in stunning visuals. I was particularly impressed by the bespoke details throughout the hotel, which add a touch of elegance and sophistication to the overall experience.
The exceptional service provided by the hotel manager and staff made all the difference. They attended to my VIP requests with remarkable care and attention to detail, ensuring that my needs were met with utmost precision. The hotel manager went above and beyond with personalized off-property recommendations, guiding me to the best local gems—from a vibrant jazz bar to a charming walking street and an exquisite French restaurant. Every recommendation was a real treat, showcasing true VVIP bespoke butler-style service that made my trip even more special.
I have traveled extensively across Asia, and I can confidently say that MOS Hotel Haikou holds a unique charm that is hard to find elsewhere. Moreover, during my stay, I was fortunate enough to participate in special edition events that showcased the island's vibrant culture and creativity. It was a perfect blend of relaxation and inspiration, making my visit even more memorable.
As a film studio executive, I can say with certainty that MOS Hotel Haikou exceeded all my expectations and more. I left with a heart full of gratitude and inspiration, and I cannot wait to return to this extraordinary haven. If you’re looking for a place that captures the essence of artistry and tranquility, look no further than MOS Hotel Haikou—you’ll be glad you did!
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Prezzo per notte da:31 €
Pubblicata:9 giu 2024|Camera Familiare Matrimoniale Grande Parent-child
KH. ChenOne of the best 5 star hotel i have stayed.
Cleaningless is good except carpet has weird smell.
Location is great! Had a great shopping spree in the outlet nearby (shutter bus provided by hotel) there is many good buy in big brands like Adidas, Guess, Fila, Gap, CK and underamour etc. The restaurant in the outlet is well reasonable priced.
Amenities is superb. The swimming pool is big and loaded with lots of fun play which my boys enjoyed. The hot spring included in the package is on another level! My family has a a great time exploring the wide big different type of hot springs. Wish we had stayed couple more days to fully explore it.
Breakfast can be improved by adding more varieties but still considered acceptable.
The dinner buffet is fabulous! The only thing is service can be improved if they help assign the tables. There is many varieties and they are not stingy with expensive ingredients like small lobsters, lamb/beef satay, roast bake oyster, 4 types of japanese sashimi. They provide beer too!
Concierge service is nice and friendly unlike some 7 star hotel concierge act high and mighty in Haitang Bay. They went extra mile to provide dessert and fruit patter for us. Although we rejected it as we dont take it, i appreciate the service. Their concierge is friendly and explain the shutter bus service timing and location to us.
Definitely recommend to stay here for a longer period. Do select the package that include free buffet dinner. You will not regret it.
Heard from other guest that its a golf heaven but i do not have enough time to try it as only stay for 1 day. In future will give a try.
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Prezzo per notte da:68 €
Pubblicata:17 gen 2024|Smart Voice Double Bed Room (Natural Hot Spring Indoor Bath, Smart Butler Control)
Sebastian Ang WMNon tutto il personale è cordiale e disponibile. Ma nel complesso l'arredamento dell'hotel e le sistemazioni sono fantastiche. La vasca lunga è dotata di acqua di sorgente. Da valutare per l'hotel 8/10 - la posizione è 7/10 e il personale cordiale è 6/10.
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Prezzo per notte da:21 €
Pubblicata:22 giu 2026
Utente ospite
L'esperienza complessiva del mio soggiorno è stata molto piacevole. Il maggiordomo Zirong è stato attento e premuroso, presentandoci proattivamente le strutture dell'hotel, i punti salienti delle attrazioni circostanti e vari servizi accessori. Prima del nostro arrivo, ci ha gentilmente informato sui periodi di punta per gli spostamenti mattutini e serali e per la colazione a buffet, permettendoci di pianificare il nostro tempo in modo efficace ed evitare la seccatura di lunghe attese. È sempre stato cordiale e ha risposto prontamente a ogni nostra richiesta.
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Prezzo per notte da:76 €
Pubblicata:30 lug 2026|Monolocale per famiglie
Utente ospiteVery comfortable stay in our family room. Nice facilities with the pool, and children's soft play area. Good variety at breakfast with English labels, and nice views from a high floor. Decent vegetarian and western options on room service men, all hours. The photo shoot was a nice touch for memories. We were fortunate to meet operations manager Coco, who was most welcoming with he rtime and ensured we were well looked after in our stay, including having the photographer come out of hours for us. English is spoken by reception staff,and all others know enough basic phrases and are quick to get out the phone to fill in any translation gaps. Would recommend this hotel to anyone.
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Prezzo per notte da:64 €
Pubblicata:16 apr 2026
Utente anonimo
L'atteggiamento del servizio è buono, lo stile dell'hotel è buono, le strutture sono complete, la sala è buona, il servizio di piccolo salotto sulla reception è buono, intimo, cura l'alloggio veloce, la stanza è pulita e pulita, la rete è piacevole, il letto è grande, il bagno è pulito, il servizio di camera è confortevole, salutare attivamente, parcheggio conveniente, Anche lavanderia gratuita merita raccomandazione [buona]
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Prezzo per notte da:14 €