Name: Raffles Shenzhen
Address: Shenzhen, Cina
Rating: 9.5

Emirati Arabi Uniti

Dubai

Singapore

Cina

Shenzhen

Indonesia

Giacarta meridionale

Regno Unito

Londra

Lingshui

Un soggiorno eccezionale dall'inizio al termine.
Raffles La Palma ha davvero fornito una bella e senza bugie, trattandoci come VIP reali in ogni modo possibile.

Dalle calde accoglienza alla preparazione della sala immacolata e all'attenzione di ogni piccolo dettaglio, tutto il personale è andato sopra e oltre per rendere la nostra permanenza memorabile. Il livello di cura, eleganza e professionalità riflette perfettamente il marchio Raffles.

Grazie a tutta l'equipaggio per l'ottima ospitalità e per l'occasione molto speciale che ha reso ancora più inoltrabile.

My first stay in Dubai was at Raffles Hotel, and it was an incredible experience. The service was excellent throughout my stay. I especially want to thank Mohamed and Folefel for their outstanding hospitality — they were warm, attentive, and made me feel truly welcome. Because of them and the overall amazing service, I definitely want to come back again!

Make your special occasion even more special

Our stay at Raffles Sentosa did not start off on the best note. During the reservation process, the responses from the sales representative were difficult to understand due to language clarity issues and inconsistent explanations regarding the villa usage policy. As guests planning a special occasion, it was frustrating to receive messages that were confusing rather than helpful when we were simply seeking straightforward guidance (like extra tables). 

However, the Events and Sales team quickly turned the situation around and completely exceeded our expectations with their service recovery. A special shout-out to Cherry, Rhea, and our dedicated butler Christopher, who went above and beyond to ensure that our experience was seamless and memorable. Their professionalism, attentiveness, and genuine care were truly reflective of the Raffles brand and reminded us why we chose Raffles Sentosa for such an important occasion.

We particularly appreciated the pet-friendly villa, which meant our pet dog could enjoy the stay alongside us. The villa facilities were excellent, the complimentary add-ons provided a really sweet personal touch to our little celebration and the buggy rides around the property added a fun and luxurious touch to the overall experience. 

Also appreciate the service from the Royal China crew who delivered the dim sums to our villa (since the restaurant premises do not allow pets) so that we get to enjoy the food in the comfort of our villa. 

While there is room for improvement in the pre-arrival reservation experience, and probably the pet supplies (only given a dog bed and two empty bowls) and pet-friendly dining facilities, the outstanding service delivered by the team during our stay more than made up for it. Thank you to Cherry, Rhea, and Christopher for making our celebration a special one :)

Nothing less than superlative service in this iconic institution of Singapore. 

There are no rooms at the Raffles Hotel, only 115 tasteful and well-appointed suites, infused in elegance from a time gone by.

Highly recommended for a stay to rest and recharge, away from the cacophony that accompanies modern  city-life.

Booked Raffles Shenzhen for a couple of nights and came away impressed. What got me first was the service. Check-in was smooth, and throughout the stay the staff just seemed to anticipate things before I asked. Small stuff, but it adds up.

The room was one of the nicer ones I’ve had in a while—generous space, quality finishes, and a bed I did not want to leave. The view over the city was the kind you end up standing at the window for.

Ambiance-wise it hits the mark. Refined but not stuffy, and quiet in a way that’s hard to find in a city hotel. Solid choice if you’re after something a bit special.

Raffles

Columbus

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